1 bedroom, Egyptian cotton sheets, premium bedding, minibar
Check availability

Reviews of Sirkeci Ersu Hotel

Sirkeci Ersu Hotel
Hoca Pasa Mahallesi Erdogan Sokak, No10/12 Sirkeci Fatih, Istanbul, ISTANBUL

Reviews

7.4

Good

Rating 10 - Excellent. 23 out of 78 reviews" "
Rating 8 - Good. 28 out of 78 reviews" "
Rating 6 - Okay. 12 out of 78 reviews" "
Rating 4 - Poor. 10 out of 78 reviews" "
Rating 2 - Terrible. 5 out of 78 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Feryal

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
the aircondition wasnt working for whole night , we been frying and the hotel didnt offer replacement to the room .
Stayed 4 nights in Jul 2023

10/10 Excellent

Seada Ahmetovic

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 5 nights in Jul 2023

10/10 Excellent

Fahad

Stayed 1 night in May 2023

10/10 Excellent

Aleksey, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property clean, staff are friendly and helpful, good breakfast, close to tram, 6 stops from Aksaray station which connect to new airport, plenty of shops and restaurants.
Stayed 1 night in Apr 2023

6/10 Okay

Robert

Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2022
Response from sirkeci ersu hotel on 7 Sept 2022
Thank you for stay with us

2/10 Terrible

Muhamamd

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The young guy at reception is a pervert
One of the reception guys at night is a pervert, I had a female friend over and he was constantly hitting on her and making her feel uncomfortable, even though she told him she didn’t want to talk to him. When I went upstairs to get my jacket he tried touching her and was harassing us constantly. This is a young guy who is on the reception at night. I wouldn’t recommend anyone with families or girls to stay in this hotel. Worst experience ever.
Stayed 1 night in Oct 2021

2/10 Terrible

Ahmed

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Bad experience
The location is good and thats why we picked that hotel but EVERY THING else was so bad; the rooms, the service I would never stay in it again or recommend it to anyone.
Stayed 2 nights in Aug 2021
Response from sirkeci ersu hotel on 31 Aug 2021
Dear all expedia guest this guest they made reservation from expedia.com two rooms also they made another travel agancy more two rooms but this reservation is (some expensive ) phone number e mail everthing is same we told him you have another reservation they told us no no no ı dont made this reservation we explain same phone number same name same date he didnt give us room rate but we give him rooms now from here they are write our hotel is bad who is bad person ? if you want we can show your another reservation

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Gut
Für den Preis war der Hotel ganz okey.
Stayed 4 nights in Aug 2021
Response from sirkeci ersu hotel on 23 Aug 2021
Thank you very much

6/10 Okay

Rim

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020
Response from Best Regards on 28 Jan 2021
Thank you very much

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Located down a pleasant side street, you are close to many sites, markets, and museums. Mostly everything is in walking distance. The room was snug but comfortable and clean.
Stayed 1 night in Sep 2020
Response from Best Regards on 29 Sept 2020
Thank you very much for your nice comments

8/10 Good

Stefan

Liked: Cleanliness, staff & service
Generally satisfied
This hotel has several advantages which recommends it however have some setbacks which can be an impediment for some people: - first of all the location is perfect, cannot be better for someone who is coming to Istanbul to visit museums, mosques and palaces - the room was very hot and, for us, was important because we catch a cold weather - the room was clean with sufficient towels with technology options at the dor for not disturbing or cleaning option. In this way they were entering to clean the room, change the towels and give two bottles of water only when choose it. - there is an elevator that is moving you very fast from the reception/entrance to the needed floor - the breakfast is sufficiently varied to satisfy Muslims and European visitors in the same time - the fact that, any time of the day, you could go to the main lobby and take free coffee, tea, water (including bottled) and even several types of juice (orange, kiwi, apple) is a positive part and is helping when you are coming after several hours of visiting - the price for booking a room for four days was better than the majority of the hotels in the same Sultanahmet area - the a ability and willing to help of the hotel personnel is another positive aspect which is very important for first time turists. Negative parts: - the rooms (at least ours) are tiny, maximum 12-14 square meters, without anything else than the bed and a TV on the wall, no wardrobe, no desk and no other chairs or armch
Stayed 4 nights in Dec 2019
Response from Best Regards on 3 Jan 2020
thank you very much for your nıce comments

10/10 Excellent

DAVID

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

2/10 Terrible

erhan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away if you dont want to get SCAMMED
this hotel is located next to all the main attractions but other then that, its a very bad hotel,i got scammed my last day there, i wanted to get a bus to the airport, i paid 10 euros for this at a different hotel 3 weeks earlier, this hotel charged me 15 euros, i asked why the difference, the receptionist said the company makes the prices, not the hotel, its a disgrace he could lie straight to my face, very bad impression of the hotel standards
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It has a great location. Near Ancient places, and with 2 minutes distances from various transportation means.
Stayed 27 nights in Jan 2019
Response from Sirkeci Ersu Hotel on 22 Feb 2019
Dear guest thank you very much for your comments

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
People. Ahmed was fabulous. He went above and beyond the call of duty .... such a nice person ...!!!! Mahammad was helpful also.... the Breakfast people served wonderful breakfast.... and there was a Precocious parrot named Jacob .... all rooms had windows and The water got hot immediately you didn’t have to wait for warm water ....I actually stayed there twice because I liked it so much
Stayed 2 nights in Feb 2019
Response from Sirkeci Ersu Hotel on 19 Feb 2019
thank you very much for your comments we want to see agin you in our hotel have a good day

6/10 Okay

Ibrahim

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Good but not very good.
Firstly, they gave us small room what for only one person. Secondly, bathroom was terrible. First night we had to change our room but new room little bit better than old. Breakfast was enough. Location is very good. There is only 100 meter to Gulhane Tram Station. The Hotel is good for one person not two and more.
Stayed 6 nights in Jan 2019
Response from Sirkeci ersu hotel on 31 Jan 2019
Thank you very much for your comments and stay with us

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean smoke free hotel close to Gulhane Tram station. Buffet breakfast hot and cold available. Most important part you can hear the Azaan in your hotel room. Complimentary toiletries and slippers, kettle to make your own hot drink. Close to Grand Bazaar, Spice Souk, Blue mosque.
Stayed 3 nights in Jan 2019
Response from SİRKECİ ERSU HOTEL on 27 Jan 2019
tahnk you very much for your nice comments we want to see again you in our hotel have a good day Best regards

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018
Response from Sirkeci Ersu Hotel on 6 Jan 2019
Thank you very much for stay with us we want to see again you in our hotel have a good day

8/10 Good

alireza

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2018
Response from sirkeci ersu hotel on 19 Dec 2018
dear alireza thank you very much for stay with us we want to see again you in our hotel

8/10 Good

AbdUllatif

Liked: Cleanliness, staff & service, property conditions & facilities
Very good staff and location
Stayed 8 nights in Nov 2018
Response from Sirkeci Ersu Hotel on 28 Nov 2018
Thank you very much for your comments we want to see again you in our hotel

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, great location, would recommend to family and friends.
Stayed 2 nights in Oct 2018
Response from Sirkeci Ersu Hotel on 30 Oct 2018
Dear sir thank you very much for your comments and choosing us we want to see again you in our hotel next time have a good day

8/10 Good

Bronwyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+ location
Great location due to proximity to attractions, restaurants and trams, which run very frequently. Economy roomy small with limited room, but comfortable. Daily breakfast same each day. Loved the 24 hour access to drinks, especially coffee on the house. Nice seating area at front of hotel and good wifi throughout.
Stayed 3 nights in Oct 2018
Response from Sirkeci Ersu Hotel on 10 Oct 2018
Dear sir thank you very much for your comments and choosing us we want to see again you in our hotel next time have a good day

6/10 Okay

Husong

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2018
Response from Sirkeci Ersu Hotel on 26 Sept 2018
Thank you for eveyting we want to see agin in our hotel

10/10 Excellent

Abby, Tennessee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location for this hotel is perfect for short walks to many of the major sights and museums. The hotel had small but beautiful rooms with comfortable beds. The staff were friendly and helpful. We took advantage of the breakfast and the juices every day. We would definitely stay here again.
Stayed 3 nights in Aug 2018
Response from Ersu hotel on 8 Aug 2018
Dear abby thank you very much that you choose our hotel it was our pleasure . and we are ready to welcoming you again at ersu hotel any time .

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel highly recommended
Great rooms very clean great location staff very helpful definitely would recommend
Stayed 5 nights in Jul 2018
Response from Sirkeci Ersu Hotel on 8 Aug 2018
hello kelly thank you very much for your nıce comments we are wait you again have a good day Best REGARDS

10/10 Excellent

Ubeyd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sehr zentral kommt man überall gut hin
Stayed 4 nights in Feb 2024

10/10 Excellent

Mustafa Said

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

4/10 Poor

Hilal

Travelled with group
Disliked: Cleanliness, staff & service
Het is niet een bekende hotel dus wanneer je aan een taxi vraagt of ze je naar het hotel kunnen brengen moet je helemaal uitvogelen waar ze precies in kunnen rijden zelfs met google maps. Ten tweede de schoonheid van de kamer is onverwachts, de vloeren worden niet goed schoongemaakt en de badkamer ook. Bij ons was de waterpomp van de wc ontploft en toen we terug naar onze hotelkamer kwamen, was de hele badkamer in verbouwing en geen enkele personeel had ons daarover geïnformeerd. Personeel spreekt je zelden aan dus je hebt niet veel contact met ze. We verbleven 4 nachten. De bedden waren wel lekker om op te slapen maar voor de rest zou ik hier niet nog een keer komen verblijven…
Stayed 4 nights in May 2022

4/10 Poor

Ömer Faruk

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Stayed 12 nights in Mar 2022

8/10 Good

mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
ÇA VA DANS L ENSEMBLE
Stayed 3 nights in Aug 2021
Response from sirkeci ersu hotel on 9 Sept 2021
Thank you very much for your point

6/10 Okay

fabio

Liked: Staff & service
Très bien situé, au coeur du quartier de sultanahmed et proche des moyens de transport, hotel assez vetuste, (bruyant, pas d'evacuation de l'humidité de la sdb). Reception tjs dispo pour informer / aider.
Stayed 2 nights in Jul 2021
Response from sirkeci ersu hotel on 23 Aug 2021
thank you very much

2/10 Terrible

Eyüp

Stayed 2 nights in Jul 2021

6/10 Okay

erkan

Disliked: Staff & service
İdare eder.
Fiyat performans bakımından idare ederdi. Genel olarak hizmet iyi değildi. Odalarda çay kahve ikramı yoktu su ısıtıcı vardı ama bardak yoktu. Temizlik orta düzeyde. Fiyat a göre normaldi 200 TL üzeri etmeyecek bir konaklama.
Stayed 2 nights in Feb 2021

8/10 Good

Jose Jorge Cardoso

Stayed 9 nights in Oct 2020
Response from sirkeci ersu hotel on 26 Oct 2020
THANKS

8/10 Good

Serhii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
В целом: отлично. Рекомендую!
Местоположение - просто шикарно. Номер отличный. Два минуса: грохот трамвая по утрам и не работал телевизор. Да, кстати. Отель заявляет, что персонал говорит по-русски, но это не так)) ни одного русскоговорящего сотрудника не нашлось.
Stayed 3 nights in Jan 2020
Response from Best Regards on 29 Jan 2020
THANK YOU VERY MUCH

8/10 Good

Nikita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Прекрасная локация, отличные завтраки
Отличный отель, нашли на батарее ручку, выкрутили её и в номере стало тепло. Но наверно не правильно, что нам пришлось её искать, а не персонал сам это сделал при заселении. Номер весьма компактный, но обставлен хорошо, очень удобные и большие кровати. А вот душ не совсем удобен, шланг приходится держать одной рукой, а мыться другой. Завтраки великолепны, 10 из 10. Локация прекрасно, уборка и чистота в номерах радует.
Stayed 3 nights in Dec 2019
Response from sirkeci ersu hotel on 10 Dec 2019
thank you nikita for your nice comments

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centraal gelegen nette hotel. Goed ontbijt. Vrienelijk personeel. Alleen douche is minder.
Stayed 3 nights in Nov 2019
Response from sirkeci ersu hotel on 3 Dec 2019
thank you very much for your nice comments

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel muy lindo!! Ubicado en un excelente lugar. Rodeado de tiendas de artesanías, lugares de comida y lugares turísticos. Nos encantó!! La decoración del lobby muy bonita! Si pondría más variedad de alimentos en el buffet desayuno.
Stayed 2 nights in Nov 2019
Response from Sirkeci Ersu Hotel on 27 Nov 2019
Thank you very much for your comments we want to see again in our hotel

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019
Response from Sirkeci Ersu Hotel on 27 Nov 2019
thank you mr ali

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Kleines Zimmer, Kühlschrank stand im mitten des Zimmers und war kaput. Dachterasse sehr schmutzig und
Stayed 4 nights in Oct 2019
Response from sirkeci ersu hotel on 26 Oct 2019
tesekurler

8/10 Good

aygun

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 4 nights in Aug 2019
Response from sirkeci ersu hotel on 21 Aug 2019
bizi tercih ettiğiniz için tesekur ederiz

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Nicht genügend Geschirr, wurde vor den Augen von den Gästen gespült , Frühstück direkt in der Lobby im Eingangsbereich (kalt)
Stayed 8 nights in Mar 2019
Response from Ersu hotel on 30 Apr 2019
Tesekurler

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 5 nights in Mar 2019
Response from Sirkeci Ersu Hotel on 30 Apr 2019
Dear guest Thank you very much for your choosing us next time we want to see you again in our hotel Have a good day

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Freundliches Personal Reichhaltiges Frühstück Leider keine Kleiderschrank im Zimmer.
Stayed 7 nights in Feb 2019
Response from Sirkeci Ersu Hotel on 14 Mar 2019
Thank you for stay wit us

8/10 Good

Marie-Chantal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très bien placé dans le centre historique d'Istanbul. Personnel sympathique.
Stayed 7 nights in Feb 2019
Response from SİRKECİ ERSU HOTEL on 10 Mar 2019
THANK YOU MARİA FOR STAY WİTH US

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Hotel eher für Singles
Trotz mehrmaliger Zimmerreservierung eines Zimmer in der oberen Etage und Hinweise von Reisefreunden die 2 Monate sowie 2 Tage vor unserer Ankunft dort waren und eine Bestätigung erhielten, wurde bei unserer Ankunft behauptet, dass man hiervon nichts wüsste. Der Rezeptionist der meistens morgens da war (Jung lange Haare) war hierbei überhaupt nicht hilfreich und ignorierte uns auch die darauf folgenden Tage komplett. Jedoch waren die Herren die meistens Abends anwesend waren sehr freundlich und hilfsbereit. Die Zimmerreinigung erfolgte immer vorbildlich und die Lage ist für Istanbul perfekt. Der Zustand der Zimmer ist zwar gut jedoch hört man jedes Gespräch und jede Aktivität der Nachbarn, so als ob diese im eigenen Zimmer wären.
Stayed 5 nights in Feb 2019
Response from sirkeci ersu hotel on 8 Mar 2019
Thank you for stay with us

8/10 Good

KONSTANTINOS

Liked: Staff & service, property conditions & facilities
Value for money
Εξαιρετικη τοποθεσία. Άριστη εξυπηρέτηση από το προσωπικό. Υπερβολικά μικρό δωμάτιο. Βρώμικες πετσέτες. Αξιοπρεπές πρωινό. Πολύ ζεστό δωμάτιο.
Stayed 4 nights in Feb 2019
Response from SİRKECİ ERSU HOTEL on 23 Feb 2019
THANK YOU FOR YOUR COMMENTS

10/10 Excellent

Wei Hao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019
Response from sirkeci ersu hotel on 23 Feb 2019
thank youuu

8/10 Good

Verified traveller

Stayed 10 nights in Feb 2019
Response from Sirkeci Ersu Hotel on 30 Apr 2019
Dear guest Thank you very much for your choosing us next time we want to see you again in our hotel Have a good day

8/10 Good

Verified traveller

Stayed 10 nights in Feb 2019
Response from Sirkeci Ersu Hotel on 30 Apr 2019
Dear guest Thank you very much for your choosing us next time we want to see you again in our hotel Have a good day