15 Temmuz mah.Cami yolu cad NO:1, Istanbul, Istanbul
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The hotel was not only very pretty and organized and clean, but the staff was very polite. The cleaning lady was very orderly and did do a thorough job! Her babe was Emriyah. Great I will definitely visit Turkey and plan my stay at Retaj Royale Hotel.
Thank you!
Fatima
Stayed 9 nights in May 2023
Response from Retaj Royale Hotel on 29 May 2023
Dear Fatima, It is with regret to learn of your dissatisfaction and we sincerely apologize that we were unable to fully meet your expectations on this occasion. We always appreciate comments from our valued customers as this will enable us to improve more to meet our guests’ needs. Our management team is working on improving the areas highlighted in your helpful feedback and we do hope that you re-consider your decision and will visit us again to prove to you that the necessary actions for improvement have been taken. Sincerely,
10/10 Excellent
hassan
13 May 2023
hassan
Stayed 1 night in May 2023
Response from Retaj Royale Hotel on 29 May 2023
Değerli misafirimiz, Retaj Royale Hotel de konaklamayı tercih ettiğiniz ve zaman ayırıp otelimizdeki son konaklamanızla ilgili yorumlarınızı paylaştığınız için teşekkür ederiz. Yakın bir zamanda sizi tekrar Retaj Royale Hotelde ağırlamayı dört gözle bekliyoruz. Saygılarımla,
2/10 Terrible
irfan
10 May 2023
irfan
Stayed 2 nights in May 2023
Response from Retaj Royale Hotel on 29 May 2023
Dear İrfan Bey , It is with regret to learn of your dissatisfaction and we sincerely apologize that we were unable to fully meet your expectations on this occasion. We always appreciate comments from our valued customers as this will enable us to improve more to meet our guests’ needs. Our management team is working on improving the areas highlighted in your helpful feedback and we do hope that you re-consider your decision and will visit us again to prove to you that the necessary actions for improvement have been taken. Sincerely,
8/10 Good
johan
13 Apr 2023
johan
Stayed 3 nights in Apr 2023
Response from Retaj Royale Hotel on 28 Apr 2023
Dear Johan ;Thank you for taking time to share your kind feedback with us. We look forward to welcoming you back to Retaj Royale Hotel in near future.With Best Regards,
The property is not maintained well at all. When I entered rooms toilet was very unclean. Area around is not so nice either.
Mohammad
Stayed 1 night in Mar 2023
Response from Retaj Royale Hotel on 28 Apr 2023
Dear Mohammad ;Thank you for taking time to share your kind feedback with us. We viewed your comment really sadly. We look forward to better welcoming you back to Retaj Royale Hotel in near future.With Best Regards,
8/10 Good
Mehmet
20 Mar 2023
Mehmet
Stayed 1 night in Mar 2023
Response from Retaj Royale Hotel on 28 Apr 2023
Mehmet Bey ;Öncelikle Retaj Royale Hotel İstanbul'u tercih ettiğiniz ve deneyimlerinizi bizlerle paylaştığınız için teşekkür ederiz.En yüksek kalite standartlarını sunabilmek için siz misafirlerimizin geri dönüşlerine minnettarız.Sizi en yakın zamanda yeniden ağırlamaktan mutluluk duyacağımızı bilmenizi isteriz.Saygılarımızla,
8/10 Good
Obaida
12 Mar 2023
Obaida
Stayed 1 night in Mar 2023
Response from Retaj Royale Hotel on 28 Apr 2023
Dear Obaida ;Thank you for taking time to share your kind feedback with us. We look forward to welcoming you back to Retaj Royale Hotel in near future.With Best Regards,
10/10 Excellent
Mir g mosthafa
4 Jan 2023
Mir g mosthafa
Stayed 2 nights in Jan 2023
Response from Retaj Royale Hotel on 6 Jan 2023
Dear Mosthafa;Thank you for taking time to share your kind feedback with us. We look forward to welcoming you back to Retaj Royale Hotel in near future.With Best Regards,
Dear Tarek, It was a pleasure to welcome you to Retaj Royale Hotel and I am so pleased that you had a friendly and welcoming experience with us. Thank you so much for taking the time to leave us your comments and also for your recommendation for other travellers too. We do hope to be able to welcome you back again. Yours Sincerely,
6/10 Okay
Farzad
16 Dec 2022
Liked: Cleanliness, staff & service
It’s a ok hotel
Farzad
Response from Retaj Royale Hotel on 21 Dec 2022
Dear Farzad, It was a pleasure to welcome you to Retaj Royale Hotel and I am so pleased that you had a friendly and welcoming experience with us. Thank you so much for taking the time to leave us your comments and also for your recommendation for other travellers too. We do hope to be able to welcome you back again. Yours Sincerely,
Dear Javidullah ; It was a pleasure to welcome you to Retaj Royale Hotel and I am so pleased that you had a friendly and welcoming experience with us. Thank you so much for taking the time to leave us your comments and also for your recommendation for other travellers too. We do hope to be able to welcome you back again. Yours Sincerely,
10/10 Excellent
Darine
26 Nov 2022
Darine
Stayed 1 night in Nov 2022
6/10 Okay
Fathi
13 Nov 2022
Fathi
Stayed 1 night in Nov 2022
Response from Retaj Royale Hotel on 18 Nov 2022
Dear Our Fathi ;Greetings from Retaj Royale Hotel ! First of all we would like to thank you for choosing to stay at Retaj Royale Hotel and share your experience about your stay. I glad to understand that, you full enjoyed to stay with us. We are looking forward to see you again. Kind regards
4/10 Poor
Mohammad
20 Oct 2022
Mohammad
Stayed 1 night in Oct 2022
Response from Retaj Royale Hotel on 26 Oct 2022
Dear Mohammad;Thank you for taking time to share your kind rewiew with us. We viewed your point really sadly. We look forward to better welcoming you back to Retaj Royale Hotel in near future.With Best Regards,
10/10 Excellent
Kamru
3 Oct 2022
Kamru
Stayed 3 nights in Sep 2022
Response from Retaj Royale Hotel on 7 Oct 2022
Dear Kamru ;Thank you so much for kind messages.Best Regards
6/10 Okay
Serdar
2 Oct 2022
Serdar
Stayed 2 nights in Sep 2022
Response from Retaj Royale Hotel on 10 Nov 2022
ear Serdar;Thank you for taking time to share your kind feedback with us. We viewed your comment really sadly. We look forward to better welcoming you back to Retaj Royale Hotel in near future.With Best Regards,
10/10 Excellent
Abdulmohsen
14 Sept 2022
Abdulmohsen
Stayed 2 nights in Sep 2022
Response from Retaj Royale Hotel on 16 Sept 2022
Dear Abdulmohsen ;Thank you so much for kind rewiew.Best Regards
10/10 Excellent
Shahin
12 Sept 2022
Shahin
Stayed 4 nights in Sep 2022
6/10 Okay
Abdelkrim
11 Aug 2022
Abdelkrim
Stayed 1 night in Aug 2022
Response from Retaj Royale Hotel on 22 Aug 2022
Dear Abdelkrim ;Thank you so much for kind information.Best Regards
10/10 Excellent
Mohammad Z
10 Aug 2022
Mohammad Z
Stayed 3 nights in Aug 2022
Response from Seda Ekizoğlu on 12 Aug 2022
Dear Mohammed ;
Thank you for taking time to share your kind feedback with us. We look forward to welcoming you back to Retaj Royale Hotel in near future.
With Best Regards,
Dear Mohammad;Thank you for taking time to share your kind feedback with us. We viewed your comment really sadly. We look forward to better welcoming you back to Retaj Royale Hotel in near future.With Best Regards
10/10 Excellent
Asmir
28 May 2022
Asmir
Stayed 1 night in May 2022
Response from Retaj Royale Hotel on 18 Nov 2022
Dear Asmir ;Greetings from Retaj Royale Hotel ! First of all we would like to thank you for choosing to stay at Retaj Royale Hotel and share your experience about your stay. I glad to understand that, you full enjoyed to stay with us. We are looking forward to see you again. Kind regards
Dear Ana Thank you for taking time to share your kind feedback with us. We viewed your comment really sadly. We look forward to better welcoming you back to Retaj Royale Hotel in near future.With Best Regards
Dear Ghada ;Greetings from Retaj Royale Hotel ! First of all we would like to thank you for choosing to stay at Retaj Royale Hotel and share your experience about your stay. I glad to understand that, you full enjoyed to stay with us. We are looking forward to see you again. Kind regards
2/10 Terrible
Yasin
21 Jan 2022
Yasin
Stayed 1 night in Jan 2022
Response from Seda Ekizoğlu on 2 Feb 2022
Sayın Yasin Bey;
Nazik geri bildiriminizi bizimle paylaşmak için zaman ayırdığınız için teşekkür ederiz. Puanınızı gerçekten üzülerek inceledik. Sizi yakın gelecekte Retaj Royale Hotel'de daha iyi ağırlamayı umuyoruz.
Saygılarımla,
10/10 Excellent
Deryabay
10 Jan 2022
Deryabay
Stayed 1 night in Jan 2022
Response from Retaj Royale Hotel Istanbul on 11 Jan 2022
Derya Hanım ;
Otelimize göstermiş oldugunuz nazik ilgiye teşekkür ederiz.Bir sonraki seyahat tercihinizde sizleri yeniden otelimizde ağırlamak isteriz.
Saygılarımız
10/10 Excellent
Mohamed
23 Sept 2021
Mohamed
Stayed 1 night in Sep 2021
6/10 Okay
tarek h
23 Sept 2021
Liked: Cleanliness, staff & service
Just ok for the price
tarek h
Stayed 4 nights in Sep 2021
Response from Retaj Royale Hotel Istanbul on 28 Sept 2021
Dear Tarek ;Thank you for taking the time to share your experiences. We try to do our best that our guests will spend their holiday in the best way. We as a hotel definitely had no intention of making any guests’ stay disappointing and we have taken all notes, due to the fact that these are of great importance to us and allow us to monitor and improve our service. We look forward to welcoming you back to Retaj Royale Hotel Istanbul in the near future. Yours faithfully,
Check in fast, comfortable stay, they charged me 30€ at Check out for minibar, we didn't use anything from minibar, the minibar was not completed when we took the room. Check out was so long about 20 minutes.
Ahmed
Stayed 3 nights in Sep 2021
Response from Retaj Royale Hotel on 18 Nov 2022
Dear Ahmed;Thank you for taking time to share your kind feedback with us. We viewed your comment really sadly. We look forward to better welcoming you back to Retaj Royale Hotel in near future.With Best Regards
10/10 Excellent
ISRAEL
14 Sept 2021
ISRAEL
Stayed 5 nights in Sep 2021
Response from Retaj Royale Hotel on 18 Nov 2022
Dear Our Guest ;Greetings from Retaj Royale Hotel ! First of all we would like to thank you for choosing to stay at Retaj Royale Hotel and share your experience about your stay. I glad to understand that, you full enjoyed to stay with us. We are looking forward to see you again. Kind regards
4/10 Poor
Nadi
Travelled with family
5 Sept 2021
Liked: Room comfort
Disliked: Cleanliness
Nadi
Stayed 1 night in Sep 2021
Response from Retaj Royale Hotel on 18 Nov 2022
Dear Nadi;Thank you for taking time to share your kind feedback with us. We viewed your comment really sadly. We look forward to better welcoming you back to Retaj Royale Hotel in near future.With Best Regards
Dear Mr Tarek;
Greetings from Retaj Royale Hotel ! First of all we would like to thank you for choosing to stay at Retaj Royale Hotel and share your experience about your stay. I glad to understand that, you full enjoyed to stay with us. We are looking forward to see you again. Kind regards
8/10 Good
Nabil
26 Aug 2021
Nabil
Stayed 3 nights in Aug 2021
6/10 Okay
Muhammet
23 Aug 2021
Muhammet
Stayed 1 night in Aug 2021
10/10 Excellent
Nafiz Emre
22 Aug 2021
Nafiz Emre
Stayed 1 night in Aug 2021
Response from Retaj Royale Hotel on 18 Nov 2022
Dear Our Guest ;Greetings from Retaj Royale Hotel ! First of all we would like to thank you for choosing to stay at Retaj Royale Hotel and share your experience about your stay. I glad to understand that, you full enjoyed to stay with us. We are looking forward to see you again. Kind regards
Response from Retaj Royale Hotel Istanbul on 11 Sept 2021
Dear Our Guest ;Greetings from Retaj Royale Hotel ! First of all we would like to thank you for choosing to stay at Retaj Royale Hotel and share your experience about your stay. I glad to understand that, you full enjoyed to stay with us. We are looking forward to see you again. Kind regards
10/10 Excellent
Emrullah
21 Jul 2021
Emrullah
Stayed 1 night in Jul 2021
Response from Retaj Royale Hotel Istanbul on 26 Jul 2021
Değerli Misafirimiz Emrullah Bey ;
Otelimize göstermiş olduğunuz nazik ilgiye ve konaklama sonrasında vermiş olduğunuz puan için teşekkür ederiz.
Saygılarımla,
Staff is very friendly, breakfast was so bad, location is not near to any subway and the only kind of public transport is the bus. If you are traveling through Istanbul Airport it’s near to it but for Sabiha its too far. Clearness and comfort are in high quality.
Everything was perfect except air conditioning. but staff was awesome. Housekeeping was super polite and professional. Vale was perfect. will stay again
Verified traveller
Stayed 3 nights in May 2021
Response from Retaj Royale Hotel on 18 Nov 2022
Dear Our Guest ;Greetings from Retaj Royale Hotel ! First of all we would like to thank you for choosing to stay at Retaj Royale Hotel and share your experience about your stay. I glad to understand that, you full enjoyed to stay with us. We are looking forward to see you again. Kind regards
10/10 Excellent
Emrah
5 Apr 2021
Emrah
Stayed 5 nights in Mar 2021
2/10 Terrible
abdurrahman
28 Mar 2021
abdurrahman
Stayed 1 night in Mar 2021
Response from Retaj Royale Hotel on 18 Nov 2022
Dear Abdurrahman;Thank you for taking time to share your kind feedback with us. We viewed your comment really sadly. We look forward to better welcoming you back to Retaj Royale Hotel in near future.With Best Regards
Clean room and quiet, they are have good care about Covied 19
AT
Stayed 1 night in Sep 2020
Response from Retaj Royale Hotel Istanbul on 27 Oct 2020
Dear Our Guest ;
Thank you for taking time to share your kind feedback with us. We look forward to welcoming you back to Retaj Royale Hotel in near future.
With Best Regards,
10/10 Excellent
zohar
7 Sept 2020
zohar
Stayed 6 nights in Aug 2020
Response from Retaj Royale Hotel Istanbul on 21 Sept 2020
Dear Zohar ,
Thank you for taking time to share your kind feedback with us. We look forward to welcoming you back to Retaj Royale Hotel in near future.
With Best Regards,