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Reviews of Mavilla Hotel

Mavilla Hotel
Palmiye Cd., Beykoz, Istanbul

Reviews

6.8
Rating 10 - Excellent. 5 out of 20 reviews" "
Rating 8 - Good. 7 out of 20 reviews" "
Rating 6 - Okay. 2 out of 20 reviews" "
Rating 4 - Poor. 3 out of 20 reviews" "
Rating 2 - Terrible. 3 out of 20 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Husain

Travelled with family, Business traveller
I didn't have a chance to get in because they weren't ready for me they didn't get the room for me and the ended up getting me a room in a different hotel and I have to pay extra for the taxi to another hotel that they give the taxi driver the address for it and he took us to a hotel was wrong and that hotel ended up giving us a direction to the hotel and I walked about 15 minutes to get there and it was a hotel less value than what I paid for small dirty room I'm glad it was just a one night just to rest and left early in the morning
Stayed 1 night in Jan 2023

8/10 Good

Ismail

Business traveller
Liked: Cleanliness, staff & service, room comfort
Good experience overall
Service is nice. Staff is very friendly. Rooms are compact and small but that isn't too bad considering the price. Wifi was a bit slow at times.
Stayed 2 nights in Feb 2022

10/10 Excellent

Özgür

Liked: Cleanliness, staff & service, room comfort
Sade ve kullanışlı
Çatı katı odası sade ve kullanışlı, manzarası çok iyi.
Stayed 1 night in Dec 2021

4/10 Poor

Hikmet

Business traveller
Liked: Staff & service
Disliked: Cleanliness, room comfort
Price-convenience level down the drain
Purchased royal room with breakfast, till arrival no notice of breakfast unavailability. Room I booked was not the one I got. Wifi was not working for 10 minutes uninterrupted. Floor was dirty as no mops have ever seen around 3 months... Reception staff was helpful however being nice is the other side of the business. As a summary, room mismatch, no breakfast served and dirty room however everything has one reason as conclusion according to the staff, COVID19. Well played.
Stayed 1 night in Dec 2020

8/10 Good

Zeki Mete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Mohammed

Stayed 1 night in Nov 2022
Response from Mavilla Hotel on 24 Dec 2022
Konaklama yapmadığınız otele nasıl puan veriyorsunuz anlamış değilim. Standart oda seçip 2 kişilik odaya 4 kişi kalmak istemenizde saçma bir durum. Bizde otel olarak size puan verebilseydik puanımız kesinlikle 10 üzerinden 0 olurdu.

10/10 Excellent

suayip

Stayed 1 night in Oct 2022
Response from Mavilla Hotel on 24 Oct 2022
Bizi tercih ettiğiniz için teşekkür ederiz. Görüşleriniz bizim için önemli. Sizi tekrardan misafir etmek bize mutluluk verir.

8/10 Good

Nisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Mavilla Hotel on 26 Aug 2022
Görüşleriniz için teşekkür ederiz. Sizi tekrar misafir etmekten mutluluk duyarız.

10/10 Excellent

Sercan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schöne Zimmer, die alles bieten und wirklich sauber sind. Extrem angenehmer Aufenthalt.
Stayed 4 nights in Aug 2022
Response from Mavilla Hotel on 21 Aug 2022
Bizi tercih ettiğiniz için teşekkür ederiz. Görüşleriniz bizim için önemli. Sizi tekrardan misafir etmek bize mutluluk verir.

8/10 Good

Emir Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities
Gayet güzeldi ancak teras odası bayağı bi küçüktü ama terası çok genişti
Stayed 1 night in Dec 2021

6/10 Okay

serhat

Stayed 1 night in Feb 2022

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Hayal Kırıklığı
Odaya bıraktıkları bardak kirliydi. Banyoya 1 kişi zor sığıyordu. Manzaraya teleskopla bakmak gerek ilk gün söyleseydiniz üst katta odaya alabilirdik dediler ama bunu kendileri de düşünebilirdi. Ses yalıtımı çok kötüydü. Sadece yatmaya gelinecek bir otel içeride konfor beklemeyin.
Stayed 3 nights in Jan 2022

8/10 Good

Can Muhittin

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Otelin konumu olarak mükemmel denebilir. Çalışanlar Güler yüzlü ve pozitifler, her ihtiyacımızı karşaılamaya çalıştılar bunun için ayrıca teşekkür ediyorum. Odalardaki eşyalar biraz eskimeye yüz tutmuş vaziyetteydi. Bunların dışında gayet güzel bir konaklama geçirdik.
Stayed 1 night in Oct 2021

10/10 Excellent

Sergei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2021

8/10 Good

Filiz

Liked: Cleanliness, staff & service, property conditions & facilities
Beykoz’un doğal güzelliği içinde doğaya uyumlu bir otel, çalışanları güleryüzlü. Sadece odanın banyosu çok dardı
Stayed 1 night in Jul 2021

8/10 Good

özcan

Liked: Staff & service
Anlatılmaz yaşanır
Herşey için Mustafa beye tşk ederim
Stayed 3 nights in Feb 2021

10/10 Excellent

Y, Rotterdam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goede hotel voor een goede prijs. Prijs kwaliteit klopt. Zeker een aanrader. En ik ga hier zeker nog vaker verblijven.
Stayed 8 nights in Oct 2018
Response from mavilla on 31 Oct 2018
Heel erg bedankt voor het kiezen van ons, als je ons zou willen plezieren, zouden we blij zijn om je weer te zien. THANK YOU :)

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Stayed 3 nights in Sep 2018

2/10 Terrible

Basak

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cok kotu bir sistem ve kaba insanlar
Otele vardigimizda, resepsiyin adina hickimse yoktu ve daha sonra otelin yetkilisi olan kisi, otel sahibinin kendi ozel ihtiyaci sebebiyle rezervasyon almadigini belirtti ve daha sonraysa hotels.com da yasanan sikintilar yuzunden rezervasyon alamadigini belirtti. Otele gittiginizde kart bilgilerinizi vermenize ragmen rezervasyonunuz olmadigini sizinle gayet kaba bir sokak agziyla konusan insanlardan ogrenebilitsiniz
Stayed 1 night in Jul 2018
Response from mavilla on 2 Aug 2018
Cenazemiz dolayısıyla otelimizi başkasına emanet etmek zorunda kaldık geldiğiniz gün otelimizi emanet ettiğimiz arkadaşımızın hatasından dolayı sizlerden özür dileriz,

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
سي جدا واخذوا مني فلوس قبل تسلم الغرفه
لايوجد بركة سباحه والغرفه المحجوزه لنا اعطونا ايها بعد ان دفعنا لهم 200 لبره تركي ولايوجد عندهم 216 غرفه كما في بيانات الفندق بل 8 غرف فقط مستغفلين موقع هوتل كوم معلومات غلط في غلط والموقع بعيد عن كل شي والفطور ليس اوربيا وعادي جدا جدا اتمنث تصححوا معلوماتكم
Stayed 3 nights in Jul 2018
Response from mavilla on 29 Jul 2018
our client had been fighting loudly in the late hours of the night to disturb other rooms, 2 were warned in this regard, they were asked to leave after the warning, after all there are other families in the hotel, you have no right to disturb them