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Reviews of Edibe Sultan Hotel

Edibe Sultan Hotel
Alemdar Mh. Hoca Rustem Mektebi Sk., No:5 Sultanahmet Fatih, Istanbul, Istanbul

Reviews

8.8

Excellent

Rating 10 - Excellent. 111 out of 194 reviews" "
Rating 8 - Good. 57 out of 194 reviews" "
Rating 6 - Okay. 14 out of 194 reviews" "
Rating 4 - Poor. 7 out of 194 reviews" "
Rating 2 - Terrible. 5 out of 194 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shahzad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 4 nights in Jan 2024
Response from manager on 4 May 2024
Hello!Thanks for your review and staying Edibe Sultan Hotel.Please don't forget us your next visit to İstanbul booking us again.best regards,

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service
The property is in an excellent location, within walking distance to major attractions such as the Hagia Sophia and Blue Mosque. The staff were very welcoming and helpful. Excellent breakfasts with a good choice of food. Plenty of eating places nearby. The hotel is an old property and could do with some modernisation in places, including better plumbing to prevent unpleasant smells. Having said that the room was comfortable and quiet and we would stay there again.
Stayed 7 nights in Apr 2024
Response from manager on 4 May 2024
Dear Caroline!Thanks for your nice review and score.It was nice to meet you. We hope to see you again Edibe sultan hotel.best regards,

8/10 Good

Rupinder

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location, everything you want to see within easy walking distance. Friendly staff and good breakfast. Housekeeping could be better and the rooms are not soundproof as per the description given by Expedia which was the main reason for my selection. Outside building work will effect your sleep.
Stayed 4 nights in Apr 2024
Response from manager on 6 Apr 2024
Hello, thank you for your warning and comment on cleaning. It cares about your evaluation and made our warnings to the Housekeeper department, taking into account your warning.We are pleased to see you again in our hotel.Kind regards,

8/10 Good

Gregory

Liked: Cleanliness, staff & service
good
Stayed 4 nights in Feb 2024
Response from manager on 18 Mar 2024
Hello'Thanks for your stay and your score to review us.best regards,

8/10 Good

Saqib

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great location, close to grand bazar and the Masjids
Response from manager on 29 Feb 2024
Hello!Thanks for your comment and score. We hope to see you again our hotel on your next visit to Istanbul.best regards,

10/10 Excellent

Adrianna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel very nice, close to all tourist attractions
Stayed 2 nights in Feb 2024
Response from manager on 12 Feb 2024
Hello!Yhanks for your nice comment and score. It was nice to meet you and hope to see you again our hotel on your next visit to İstanbul.best regards,

10/10 Excellent

Elmenisa

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was very friendly, polite and helpful. Every inch of this hotel was extremely clean, and super friendly. The location was only 1 street away from the famous Blue Mosque & all the shops. The famous market was also a 5-7 minute walk away. There was a lot of restaurants & food options near the hotel. Would definitely come again!
Stayed 2 nights in Jan 2024
Response from manager on 8 Feb 2024
Hello!Thanks for your review and score.best regards,

10/10 Excellent

Muhammad Nasir fayyaz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is nice cleanses, staff very helpful, quite, breakfast nice. I will recommend
Stayed 4 nights in Jan 2024
Response from manager on 8 Feb 2024
Hello!Thanks for your review and score.best regards,

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I stayed here during Christmas break and could not be more pleased with the outstanding service. The hotel was located within minutes of all the popular attractions, room size was greatly catered to our needs, cleanliness was quite evident, and the entire staff was amazing. The receptionist Ugur was very helpful with attraction/food recommendations and was a total life saver when I forgot an item at the hotel before my flight back home. Definitely recommend Edibe Sultan hotel if visiting Istanbul Türkeye.
Response from manager on 8 Feb 2024
Hello!Thanks for your review and score.best regards,

10/10 Excellent

Rabeeah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed with my family for 5 nights and it was amazing. Really lovely hotel, staff was amazing and was very clean. The locations were very close by near the hotel walking distance which was amazing also the breakfast was very nice. Loved my stay would definitely recommend and come again.
Stayed 5 nights in Dec 2023
Response from Manager on 5 Jan 2024
Dear Rabeeah!Thanks for your kind review and score. It was nice to meet you. We hope to see you again in our hotel for next visit to Istanbul.best regards,

10/10 Excellent

Souhaila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023
Response from manager on 8 Nov 2023
Hi!Thanks for your nice score on expedia, we will be happy see you again at Edibe sultan Hotel on your next visit to İstanbulbest regards,

8/10 Good

rajen

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2023
Response from manager on 6 Nov 2023
Thanks for your nice review and score. We hope to see you again to Edibe Sultan Hotel for your next visit İstanbul.

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY NICE,PROFESSIONAL STAFF
Stayed 8 nights in Oct 2023
Response from manager on 17 Oct 2023
Dear Glenn,Thanks for your nice review and score.We will be happy wellcoming you again to Edibe Sultan Hotel for your next visit to Istanbul.best regards,

10/10 Excellent

Mai

Stayed 2 nights in Sep 2023
Response from manager on 17 Oct 2023
Dear Mai,Thanks for your nice review and score.We will be happy wellcoming you again to Edibe Sultan Hotel for your next visit to Istanbul.best regards,

8/10 Good

Tima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from manager on 13 Oct 2023
Hello!Thanks for your score.See you next visit to istanbul in Edibe Sultan hotel againbest regards,

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very close to all major attractions and restaurants.
Stayed 6 nights in Sep 2023
Response from manager on 26 Sept 2023
Hello!Thanks for your nice comment and score.Hope to see you again in Edibe Sultan Hotel.best regards,

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stuff, very friendly, always ready to help.
Stayed 20 nights in Jul 2023
Response from manager on 26 Sept 2023
Hello!Thanks for your nice comment and score.Hope to see you again in Edibe Sultan Hotel.best regards,

10/10 Excellent

Syed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice hotel good value for money. All major sites within a short walking distance. The staff was very helpful my wife injured her food they gave us a wheel chair. However, electric wheel chairs would be better in that area as the roads are narrow, historic made of bricks and Istanbul is a hilly city. The area around the hotel is also has some steep roads. The breakfast was fresh and nice with a variety of breads fruits cheeses sausages scrambled and boiled eggs pastries tea coffee and juices. The staff is lovely and helpful. Daily room service cleaning wise is average but fresh towels, soaps, water bottles tea bags coffee and creamers are given daily and any thing you request they go out of their way to help you. Family friendly hotel. We will definitely be going there again we all loved the hotel and the location. Edible sultan we are coming again soon!
Stayed 6 nights in Aug 2023
Response from manager on 23 Aug 2023
Hello!Thanks for your nice response and the very good score. Your review is very important for us and motivated our staff to be much better. We hope to see you again Edibe Sultan Hotel for your next visit to İstanbul.best regards,

10/10 Excellent

YUSSRA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing very friendly would definitely book again very clean
Stayed 3 nights in Aug 2023
Response from hotel manager on 19 Aug 2023
Dear Yussra,Thanks for your nice comment and score. We are happy to meet you and hope to see you again Edibe Sultan Hotel.best regards,

4/10 Poor

Mohammad

Stayed 5 nights in Aug 2023
Response from manager on 17 Aug 2023
Hello!We are sorry for you are not satisfied staying Edibe Sultan Hotel. We hope may be next time better satisification in Edibe sultan Hotel.best regards,

10/10 Excellent

Lucia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location and the hotel’s Turkish traditional decor. The breakfast is also good.
Stayed 3 nights in Jun 2023
Response from manager on 3 Jul 2023
Dear Lucia,Thanks for staying Edibe Sultan Hotel, you nice comment and giving good score for us.We will be happy to wellcoming you again to our hotel.best regards,

10/10 Excellent

Khalil

Liked: Cleanliness, staff & service, property conditions & facilities
A very conveniently located property for all the key historical sites right in the heart of old city. There are plenty of shops, dining options nearby and the hotel location provides a surprisingly quite night and a good nights sleep after all the walking during the day.
Stayed 4 nights in May 2023
Response from manager on 7 Jun 2023
Thanks for review and score, we hope to see you again!best regards,

10/10 Excellent

Mohammed Abdul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel location is very convenient to walk to major attractions such blue mosque, hagia Sofia, and all the restaurants are very close by. The hotel is very clean staff were very friendly and helpful. If we visit again istambul we would like to stay there again.
Response from manager on 7 Jun 2023
Thanks for review and score, we hope to see you again!best regards,

8/10 Good

orinta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Staff was friendly and helpful. Breakfast could be better.
Stayed 4 nights in Apr 2023
Response from manager on 24 Apr 2023
Thanks for review us, we will be happy to wellocome you your next visit to Edibe Sultan Hotel.best regards,

4/10 Poor

zahra

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
City is beautiful, close to the blue mosque. Hotel was very noise, the first night we got a smelly room, shower rooms are very small, can’t even take a proper shower inside due to limited shower room. Heating was not working. The next day we got another room, they did not change the bed sheets, pillow cover and blankets for 4 days. I had to complain to the manager.
Stayed 4 nights in Feb 2023
Response from manager on 28 Feb 2023
Hello!Thanks for your staying Edibe Sultan Hotel, Your review is very important for us and we will get attention about your comment that we fix the problems that you have got while your staying.best regards,

8/10 Good

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the location. Good for walking, finding places to eat & close to transport. Staff were friendly & helpful. We enjoyed breakfast. A range of food to choose from. Our room was spacious. Always well cleaned. The shower was on the small side. It was fine but a bit bigger would have been better.
Stayed 5 nights in Feb 2023
Response from manager on 28 Feb 2023
Hello!Thanks for reviewing our hotel, your comment is very important for us. We will try to do our best for your next visit İstanbul, if you choose again our hotel.best regards,

8/10 Good

ray

Stayed 2 nights in Jan 2023
Response from manager on 3 Feb 2023
Dear Customer,Thanks your review, we hope to see you next time again to Edibe Sultan Hotel.best regards,

8/10 Good

Catalina

4/10 Poor

Kione

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
So close yet so far 😓
The hotel is situated in a prime location in Sultanhamet, Istanbul. The hotel staff are amazing and very professional, cleanliness was up to scratch but unfortunately that's where it ends. There was a smell emanating from the shower drain which was awful, the walls are extremely thin so you can hear everything from other rooms in the hotel, conjoining or not. The breakfast was limited to fruit, salads and scrambled eggs - great if you're dieting I guess.
Stayed 1 night in Dec 2022
Response from manager on 14 Dec 2022
Thanks for comment, we are really sorry that you are not satisfied staying with us. May be next time.best regards,

10/10 Excellent

Alexander, Palm Beach Gardens

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating, friendly and knowledgeable staff. Everyone speaks very good English and ready to help you with what ever your needs are. Amazing people. Great daily breakfast and location can not be more convenient to all tourist attractions.
Stayed 4 nights in Oct 2022
Response from manager on 1 Dec 2022
Dear Alexander,It was nice to meet you, we hope to see again for your next visit to Istanbul. Thanks for your score and review.best regards,

6/10 Okay

Wee Ann

Stayed 3 nights in Nov 2022

8/10 Good

Craig

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The location is really sold us on the property. It is very close to many of the main sites in Istanbul and a block away from a hole area of restaurants. Transportation is easy and it’s very walkable to side she want to see without needing a taxi. The lobby and room are beautiful. Our room was very small with very limited storage but had a nice balcony. The staff was very friendly and helpful. Room service was lacking as they did not clean the room two of the three nights that we were there. A couple of the hand towels had stains on them as well.
Stayed 3 nights in Nov 2022
Response from manager on 18 Nov 2022
Dear Craig!Thanks for your review and complain about room cleaning service. We are understanding your complain and we try to solve that kind of problems asap. As you know there is global problem with finding personal also have good experince. We are working about that but sometimes that kind problems works out of our control. We give our excuse and thank you again for your score and review.best regards,

10/10 Excellent

oussama

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 7 nights in Nov 2022
Response from manager on 16 Nov 2022
Dear Oussama,Thanks for nice comment and score, we hope that to see you again in our Hotel your next visit to İstanbul.best regards,

10/10 Excellent

Jahanzeb

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice there.
Stayed 2 nights in Nov 2022
Response from manager on 15 Nov 2022
Hello!Thanks for your review and score. We hope that to see you again your next visit to İstanbul.best regards,

10/10 Excellent

Esmatullah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2022

8/10 Good

Roxana

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not what I expected
We were 2 families, booked 2 superior double rooms, received 1 triple which was ok and 1 double no more than basic, without hanger for jackets, no table, no luggage rack. We move the luggage rack from the triple to the double room, because the receptionist answer to our complain was: it is what it is, can't change anything. Also the bathroom has minimum storage space, so I think the photos are somehow deceptive. Very good breakfast.
Stayed 4 nights in Oct 2022
Response from manager on 27 Oct 2022
Hi!We are sorry that you couldn't meet your expectation.Maybe your next visit to Istanbul get one more time chance to have better accomodation staying with us.best regards,

8/10 Good

Ludmila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sweet and pleasant little vintage hotel with a polite, amiable and helpful staff. Cozy and convenient rooms with a great, comfy bedding and all essentials you'll need during your stay. Nice breakfast with a decent food variety and absolutely wonderful and accommodative kitchen staff. My stay here had been quite easy and enjoyable. Thank you very much to Edibe Sultan Hotel staff😊👍
Stayed 15 nights in Oct 2022
Response from manager on 21 Oct 2022
Dear Ludmila,Thanks for your kind review and score, it was nice to meet you. We hope to see you again your next visit in İstanbul.best regards,

8/10 Good

xiaoyue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. The window need to have a better curtain.
Stayed 3 nights in Oct 2022
Response from manager on 27 Oct 2022
Dear Xiayue!Thanks for your efort reviewing to us, Thanks for your attention about curtains, we have noted that.best regards,

10/10 Excellent

FATIMA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience, staff were so helpful and friendly, room was very clean everything was amazing at the hotel sure will visit again
Stayed 3 nights in Oct 2022
Response from manager on 13 Oct 2022
Dear Fatima,Thanks for staying Edibe Sultan Hotel and your n,ce review with the good score. We will be happy to see you again your next visit to İstanbul.best regards,

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Beware of basement room 101
Hotel staff very helpful and polite - very clean rooms - ideal location - /beware we were given a room in the basement next to the breakfast room and housekeeping storage room - was very noisy also small windows Ceiling level (ground level outside) was the designated smoking area, so it was like having people approx 2metres away from you talking laughing and coughing all hours of the night had several issues with other guests wanting to sit outside and smoke after midnight well into the early morning
Stayed 6 nights in Oct 2022
Response from manager on 13 Oct 2022
Dear Paul!we are sorry that you are not happy staying with us and we understanding you well, we hope that your next visit will be given much better room and to have a new chance to make you happy with staying us.best regards,

8/10 Good

Nazifa

Liked: Cleanliness, staff & service
Stayed 13 nights in Sep 2022

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Nice stay in fascinating Istanbul
Nice, comfortable hotel in perfect location. Excellent breakfast bar. Servicing of room not so good.
Stayed 4 nights in Oct 2022
Response from manager on 10 Oct 2022
Dear Guest!Thanks for your score and review. We will be happy to wellcoming you for your next visit to our hotel.best regards,

10/10 Excellent

Imtiazali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel, it's convenient for everything, shopping, close to Blue mosque and grand bazar , rooms was clean and quiet and staff is very helpful. Breakfast was very delicious and lots of variety. We loved our stay and definitely will come again.
Stayed 2 nights in Oct 2022
Response from manager on 11 Oct 2022
Dear İmtiaz Ali,Thanks for your nice review and score, it was nice to meet you. We hope to see you again in our hotel for your next visit to İstanbul.best regards,

10/10 Excellent

Mona

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I chose this property because of its proximity to what we wanted to see, which was a great move considering the traffic and overpriced taxis in Istanbul. The one thing you might have trouble with is the taxi to and from the airport because it is in the historic part of Istanbul which is very busy but you'll be close to the bazars. Hagia Sophia, blue mosque. Topaki Palace. The property looks as it does on the listing and there is an extensive offering of savory and sweet for breakfast the breakfast staff is very kind and keeps the area clean. Special thanks to Reyzan who welcomed us with both information and conversation. Such a sweet soul and wanted to make sure we enjoyed our time. We scheduled our airport taxi through the hotel which was absolutely the right move because the price was accurate, and they can help you time it given how bad the traffic is in Istanbul. One staff member actually went out into traffic with me on the side streets ( because the street is too narrow for cars to enter) to find the taxi I scheduled which was so nice and I could never have done it without him :) <3
Stayed 3 nights in Sep 2022
Response from manager on 7 Oct 2022
Dear Mona!Thanks for your nice and detailed review also with good score. We will be happy to wellcome you again our hotel.It was nice to meet you!best regards,

8/10 Good

Afsheen

Stayed 3 nights in Sep 2022
Response from manager on 7 Oct 2022
Dear Afsheen,Thanks for your score and your efort for us.We hope that next time to see you in our hotel.best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal hotel to stay for a visit to Istanbul
The location was ideal. It was clean with a fair decor. The staff was excellent. The breakfast was ok. Overall very good hotel and good value for money. Happy to recommend
Stayed 7 nights in Sep 2022
Response from manager on 27 Sept 2022
Hello!Thanks for your review and score.best regards,

10/10 Excellent

Vivian Sayegh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and location
Stayed 3 nights in Sep 2022
Response from manager on 27 Sept 2022
Hello!Thanks for your review and score.best regards,

8/10 Good

Ernesto

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Definitively a good choice
The hotel is beautiful and very conveniently located near the most iconic Istambul sites to visit. The staff was very cortious and helpfull in every aspect. The room service was a bit lucking since every day we had to request for it in the afternoons after the morning walks.
Stayed 4 nights in Sep 2022
Response from manager on 3 Oct 2022
Thanks for review and your score, we have noted your warning about service. We hope to see you next time in our hotel.

10/10 Excellent

Jakir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staffs. Property is very beautiful. The unit was a bit small but considering the location it was excellent. I cannot thank the staffs enough. They took care of my luggage, booking for ride to the airport, booking all tour packages to perfection. I was pleasantly surprised. Thank you and kudos to the team especially Brother Saifaddin at the front desk.
Stayed 2 nights in Sep 2022
Response from manager on 27 Sept 2022
Hello!Thanks for your review and score.best regards,

2/10 Terrible

Nurun

Stayed 3 nights in Sep 2022