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Reviews of Cheya Beşiktaş Hotel

3.5 out of 5
Cheya Beşiktaş Hotel
Barbaros Bulvari Akdogan Sk. No:39, Besiktas, Istanbul, Istanbul

Reviews

8.0

Very good

Rating 10 - Excellent. 156 out of 405 reviews" "
Rating 8 - Good. 155 out of 405 reviews" "
Rating 6 - Okay. 52 out of 405 reviews" "
Rating 4 - Poor. 20 out of 405 reviews" "
Rating 2 - Terrible. 22 out of 405 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tahsin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. The facilities are gorgeous and impeccably maintained. The staff is the friendliest I've ever met and will help you with a smile. The area is very central and lively.
Stayed 4 nights in Mar 2024

10/10 Excellent

Alireza

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheya is a 3 star hotlel but it can easily beat many of 5 star hotels in Istanbul, compared to my previous fancy 5 start hotels in Bodrum and Kusadasi, its a little old and not fancy - you have all you need - but hotel staff was very helpful and supportive, also postive vibe. hotel location is fabulous. Its warm as home. next time in Istanbul its our only choice. Also there is a great night life and 2 double layer windows for noise control. So thank you.
Stayed 5 nights in Jan 2024
Response from Cheya Beşiktaş on 28 Jan 2024
Dear guest, thank you for sparing your valuable time and sharing your opinions with us. We would like to state that we will be happy to see you again and that we always want to provide you with better service.

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and room was nicely decorated. Lots of places to eat around the hotel. Only stayed 1 night but would recommend.
Stayed 1 night in Dec 2023
Response from Cheya Beşiktaş on 25 Dec 2023
Thank you for your stay at Cheya Hotel Besiktas and sharing your valuable thoughts about Cheya. We look forward to welcoming you again. Best Regards, Cheya Team

8/10 Good

KHALED

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff cooperates ,whatever they want near the place.
Stayed 3 nights in Nov 2023
Response from Cheya Beşiktaş on 23 Nov 2023
Thank you for your stay at Cheya Hotel Besiktas and sharing your valuable thoughts about Cheya. We look forward to welcoming you again. Best Regards, Cheya Team

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Small Hotel
Nice little hotel, not far from the waterfront. Room was clean, quiet and comfortable, and they had a good free breakfast. If you take a taxi from the airport, make sure he stays on the main roads. Mine drove 15 minutes on narrow back streets, while the hotel is just off of a 6 lane boulevard. Don’t just trust the phone map route.
Stayed 1 night in Oct 2023
Response from Cheya Beşiktaş on 15 Nov 2023
Thank you for your stay at Cheya Hotel Besiktas and sharing your valuable thoughts about Cheya. We look forward to welcoming you again. Best Regards, Cheya Team

10/10 Excellent

Almthanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with great location and service
Location is really great, our room wasn’t facing the street so it was quiet at night. The service was really good from all the staff especially staff member named Erkan, he was very helpful.
Stayed 6 nights in Sep 2023
Response from Cheya Beşiktaş on 15 Nov 2023
Thank you for your stay at Cheya Hotel Besiktas and sharing your valuable thoughts about Cheya. We look forward to welcoming you again. Best Regards, Cheya Team

2/10 Terrible

Abdulsalam

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The information given about the hotel was unreal, the pictures and the photos of the hotel were fake. (I have booked for a family suite which consists of three bedrooms, living room and kitchen, but unfortunately they provide me three adjacent rooms.) When I complained to Expedia, they were very slow in responding, it’s took them 4 days to give me a bad response,I have not received any help, It’s look like that l am trapped and the customer service from Expedia told me we can’t do anything for you. Really my trip was a nightmare and it is clear now that Expedia is not trusted anymore.
Stayed 8 nights in Aug 2023

10/10 Excellent

AMIR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a excellent visit. Staff members was very helpful and always there in case you need something. Clean rooms and bathrooms. 5/5
Stayed 13 nights in Aug 2023
Response from Cheya Beşiktaş on 29 Aug 2023
Thank you for your stay at Cheya Hotel Besiktas and sharing your valuable thoughts about Cheya. We look forward to welcoming you again. Best Regards, Cheya Team

10/10 Excellent

Mark, Bel aire

Liked: Amenities
Great place to stay while in Istanbul. Great staff great location and great breakfast opportunities abound. Close to good transportation and lots of things to see and do.
Stayed 1 night in Aug 2023
Response from Cheya Beşiktaş on 22 Aug 2023
Thank you for your stay at Cheya Hotel Besiktas and sharing your valuable thoughts about Cheya. We look forward to welcoming you again. Best Regards, Cheya Team

8/10 Good

Neyha

Liked: Staff & service, amenities, property conditions & facilities
-
Stayed 4 nights in Aug 2023
Response from Cheya Beşiktaş on 29 Aug 2023
Thank you for your stay at Cheya Hotel Besiktas and sharing your valuable thoughts about Cheya. We look forward to welcoming you again. Best Regards, Cheya Team

10/10 Excellent

Mark, Bel aire

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great service, and very hospitable. The rooms are well-kept. There are great food options right beside the restaurant. Great transportation available definitely a great place to see the city.
Stayed 1 night in Aug 2023
Response from Cheya Beşiktaş on 19 Aug 2023
Thank you for your stay at Cheya Hotel Besiktas and sharing your valuable thoughts about Cheya. We look forward to welcoming you again. Best Regards, Cheya Team

10/10 Excellent

Mark, Bel aire

Stayed 1 night in Aug 2023
Response from Cheya Beşiktaş on 29 Aug 2023
Thank you for your stay at Cheya Hotel Besiktas and sharing your valuable thoughts about Cheya. We look forward to welcoming you again. Best Regards, Cheya Team

10/10 Excellent

Santo

Liked: Cleanliness, staff & service, property conditions & facilities
Central location. Close to restaurants, bars, and the port. The staff were extremely friendly.
Stayed 3 nights in Jul 2023
Response from Cheya Beşiktaş on 21 Jul 2023
Dear Santo ,Thank you for your time and your kind feedback. We are glad to hear that you enjoyed your accommodation. We are looking forward to welcoming you back to our hotel in the near future. Kind regards,

10/10 Excellent

Mark, Bel aire

Stayed 1 night in Jun 2023
Response from Cheya Beşiktaş on 3 Jul 2023
Thank you for your stay at Cheya Hotel Besiktas and sharing your valuable thoughts aboUt Cheya. We look forward to welcoming you again. Best Regards, Cheya Team

10/10 Excellent

Mark, Bel aire

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay and enjoy Istanbul!
Stayed 1 night in May 2023
Response from Cheya Team on 1 Jun 2023
Thank you for your stay at Cheya Hotel Besiktas and sharing your valuable thoughts aboUt Cheya. We look forward to welcoming you again. Best Regards, Cheya Team

10/10 Excellent

Mark, Bel aire

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay and plenty of food, coffee, and activities within walk-in, bus, or ferry ride!
Stayed 1 night in Apr 2023
Response from Cheya Team on 1 Jun 2023
Thank you for your stay at Cheya Hotel Besiktas and sharing your valuable thoughts aboUt Cheya. We look forward to welcoming you again. Best Regards, Cheya Team

10/10 Excellent

Mark, Bel aire

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff and excellent location for a day in IST!
Stayed 1 night in Apr 2023
Response from conan on 26 Apr 2023
Thank you for staying at Cheya Hotel Beşiktaş and choosing to stay with us. Hope to welcome you again. We appreciate and value all your comments. Best Regards,

8/10 Good

Jillian

Liked: Staff & service
Stayed 4 nights in Jan 2023

10/10 Excellent

Mark, Bel aire

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
the door locks need work and the air conditioner fans don’t work right. lamp by bed did not work.
Stayed 1 night in Jan 2023

10/10 Excellent

Mark, Bel aire

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a two day stay in IST!
Stayed 2 nights in Jan 2023
Response from Cheya Beşiktaş on 26 Jan 2023
Thank you for staying at Cheya Hotel Beşiktaş and choosing to stay with us. Hope to welcome you again. We appreciate and value all your comments. Best Regards,

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2022

10/10 Excellent

Mark, Bel aire

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay w access to all of Istanbul by bus and ferry within minutes and all kinds of coffee and food available nearby as you tour.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Don't recommend.
It was terrible. The ac was loud and we couldn't sleep the whole night. I checked out in the middle of the night and went to another hotel even though I had booked for 2 nights. The front desk said they couldn't process a refund. I called hotels.com for help and they said they couldn't do a refund at this time. The beds are very old, the ac unit is super loud. You can't sleep. I went there fatigued from a long day, and left even more fatigued. They charged me another 100 to upgrade to another room, which was the same. Do not recommend, and hope hotels.com can help me get a refund.
Stayed 2 nights in Oct 2022

10/10 Excellent

Mark, Bel aire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great team of people at this hotel to take care of all your needs. Each time I am there they remember me and are very efficient in their work and all the rooms they’re very comfortable.
Stayed 1 night in Sep 2022

2/10 Terrible

Joanne

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely dirty
Stayed 1 night in Sep 2022

2/10 Terrible

Nada

Stayed 3 nights in Sep 2022

8/10 Good

Siamak

Stayed 4 nights in Aug 2022

10/10 Excellent

Florian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great staf
Stayed 1 night in Jul 2022
Response from Cheya Team on 3 Aug 2022
Thank you very much Mr Grutoiu.

8/10 Good

Saeid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 1 night in Jul 2022

8/10 Good

ASAD ABDULRIDHA SHILBA

Stayed 2 nights in Jul 2022

4/10 Poor

ishaq abu al

Stayed 6 nights in Jun 2022

10/10 Excellent

Emre

Stayed 1 night in Jun 2022

10/10 Excellent

Florian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience
Stayed 1 night in Jun 2022

10/10 Excellent

Florian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 1 night in Jun 2022

8/10 Good

Ozgur

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Reception was a bit rude due to covid restrictions. Anyway the location is good and suite room is very large.
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Really close to many tourist destinations. Amazing bosphorus view on the roof top rooms. Friendly stuffs. Safe area. Totally recommend.
Stayed 1 night in Dec 2021

4/10 Poor

Razan

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
The rooms are overpriced . Not clean . Good staff .
Stayed 4 nights in Oct 2021
Response from Cheya Ekibi on 18 Nov 2021
Thank you for your comments. We value all our guests comments and will do our best to accomadate you at its best. Hope to welcome and accomodate you again and we will do our best for you to make your stay the best. Thank you. Cheya Team

10/10 Excellent

Mark, Bel aire

Stayed 1 night in Oct 2021

4/10 Poor

Kamaljiet

Stayed 2 nights in Oct 2021

8/10 Good

ASMAHAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Room rates are expensive
Stayed 3 nights in Oct 2021
Response from Cheya Team on 3 Dec 2021
Dear Valued Guest, Thank you for your stay at Cheya Hotel Besiktas. We hope to welcome you again. Best Regards, Cheya Team

10/10 Excellent

Maryam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel’s location is great, the staff are wonderful and my stay was very pleasant
Stayed 4 nights in Sep 2021
Response from Cheya Ekibi on 18 Nov 2021
Dear Valued Guest, Thank you for staying at Cheya Hotel Beşiktaş and choosing to stay with us. We are happy to hear that you had a pleasant stay with us. Hope to welcome you again. We appreciate and value all your comments. Best Regards, Cheya Team

6/10 Okay

Aras

Liked: Staff & service, amenities
Gave the feeling of cost minimization. I was concerned about sanitization of towels and overall cleanliness. When the property staff called to check if I had a nice stay, after I left, I told them about the overall issues. They said they will work on it. They said the room I got was to be renewed...
Stayed 1 night in Sep 2021

10/10 Excellent

Hisham

Stayed 7 nights in Sep 2021

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities
Hotel is next boulevard and there a lot of traffic noises.
Stayed 1 night in Aug 2021

10/10 Excellent

ISMAIL HALUK

Stayed 3 nights in Aug 2021

4/10 Poor

Ahmed

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

eyad

Stayed 1 night in Jul 2021

2/10 Terrible

Racha

Disliked: Staff & service
Stayed 2 nights in Jul 2021

10/10 Excellent

Mehmet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and service
Stayed 5 nights in Jun 2021