Isla Grande Hotels with Shuttle Services

"I wish I was being exaggerated when I say, this hotel almost ruined the entire Cartagena trip for us. Before I get into it I will add some considerations because I do not want to be unfair in this review. When booking this hotel, it is NOT very clear that this is on a completely separate island from the city of Cartagena, it is isolated and you have to take a boat back and fourth everytime you need to go. So for other travelers that aren't familiar with the term "on the beach" for many of these international places, it doesn't mean a hotel by the beach, it means a hotel on an island. So i wish it was worded better, but I will take accountability for that. Now, several factors going into this I want to start with, we left the property 3 days before checkout because we couldn't bear staying there anymore. I don't have unlimited characters so I will short form it: The food was pricier than a lot of mainland spots and didn't taste good, no hotwater to shower first day, bugs everywhere in room crawling in bed to us, boat schedule inconveinent and not timely (can get costly as well out of free hours), the beach area dirty and pillows laid on / urinated on by wild dogs, staff (not all but a handful) not very courteous and they do not seem to care it is just a job to them. We had to book another hotel and just check out early even though we paid for 3 additional days we didn't use. This hotel single-handedly ruined Cartagena first time experience for us. Not worth pricing."

"We enjoyed our stay, it’s a paradise spot"

"Pool and all staff was amazing. Thanks all,"

"We loved this hotel! It is set in paradise, amongst a beautiful grove of trees with idyllic beaches. The cottages are perfectly equipped with comfortable beds and cool AC. Our family of four had a wonderful 36 hours at the hotel. The kids said it was their favorite hotel and didn't want to leave. It was wonderful to have the option to add on experiences - Ocenarium, snorkeling, walking to see bioluminescent plankton. We made many memories here! Highly recommended! "

"Excellent place. Perfect for families. All the staff have a wonderful service . "