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Grand Serai Congress & Spa

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Luxury
VIP Access
5.0 star property
9.0

Wonderful

Luxury hotel in the business district

At Grand Serai Congress & Spa, you can look forward to a free breakfast buffet, a poolside bar and a terrace. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is RM547
RM692 total
includes taxes & fees
15 Sept - 16 Sept

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room

A hotel room with a bed, a sofa, a dining table, and a view of a lake.

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Room

A bedroom with a large bed, a desk, and a window with curtains.

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room

A hotel room with a bed, a desk, a chair, a window with curtains, a bathroom with a mirror and sink, and a view of greenery outside.

Standard Room

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room

A hotel room with a bed, a desk, a chair, a window with curtains, a bathroom with a mirror and sink, and a view of greenery outside.

Superior Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Room

A bedroom with a balcony, a sofa, a dining table, and a bed with a tray of breakfast items.

Executive Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Traditional Room, 1 Bedroom

A bedroom with a large bed, a TV, a dresser, and a window with curtains.

Traditional Room, 1 Bedroom

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Executive Suite

A room with a red velvet sofa, a glass coffee table, and a chandelier.

Executive Suite

  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Sofa Beds OR 2 Large Single Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite

A hotel room with a blue sofa, a wooden coffee table, and a bed with a blue headboard.

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Sofa Beds OR 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Room

A hotel room with a balcony, a bed with a patterned bedspread, a nightstand with a lamp, and a view of buildings outside.

Room

  • Sleeps 4
  • Free Wi-Fi
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About the area

Located in Ioannina, Grand Serai Congress & Spa is in the city centre and near the airport. The area's natural beauty can be seen at Lake Pamvotis and Anatolis Park, while Art Gallery of Epirus Studies and Folklore Museum are cultural highlights. Visit our Ioannina travel guide
Map
33, Dodonis Avenue, Ioannina, Epirus, 45221

What's nearby

  • An ancient stone corridor with arches and columns, leading to a covered area.
    Lake Pamvotis
    10 min walk - 0.9 km
  • Du Lac Convention Center
    10 min walk - 0.9 km
  • Archaeological Museum of Ioannina
    13 min walk - 1.0 km
  • Ioannina Castle
    3 min drive - 1.5 km
  • Its Kale
    3 min drive - 1.5 km

Getting around

  • Ioannina (IOA-Ioannina National)
    15 min drive

Restaurants

  • Yard
    4 min drive
  • Brothers Cafe
    10 min walk
  • Βalsamico
    17 min walk
  • Καμονάς
    4 min drive
  • Φούρνος
    17 min walk

About this property

Grand Serai Congress & Spa

  • Luxury hotel in the business district
  • At Grand Serai Congress & Spa, you can look forward to a free breakfast buffet, a poolside bar and a terrace. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
  • Other perks include:
    • A seasonal outdoor pool, along with sunloungers and pool umbrellas
    • Free self-parking
    • Babysitting (surcharge), a banquet hall and a 24-hour front desk
    • A porter/bellboy, luggage storage and laundry services
  • Room features
  • All 216 rooms feature comforts such as air conditioning and bathrobes, in addition to perks such as free WiFi and desk chairs.
  • More amenities include:
    • Bathrooms with baths or showers and free toiletries
    • 32-inch TVs with cable channels
    • Wardrobes/cupboards, fridges and daily housekeeping

Similar properties

Exterior
Ialna Boutique Hotel
Ioannina Town Centre
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
9.6 out of 10, Exceptional, 107 reviews
The price is RM337
RM406 total
includes taxes & fees
26 Aug - 27 Aug
Ialna Boutique Hotel
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 549 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom

More

  • 4 floors
  • 6 buildings
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 4 and older; COVID-19 vaccination record requirement applies to all guests aged 18 and older
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property’s indoor pool will not be available from January 7, 2026 - December 22, 2026.
This property’s indoor pool will not be available from September 26, 2025 - December 22, 2025.

Renovations and closures

The following facilities or services will be unavailable from September 29 2025 to December 22 2026 (dates subject to change):
  • Fitness facilities
  • Spa
  • Spa/Beauty services
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from 15 September to 15 June:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 0622Κ015A0151001

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from 20 June to 15 September
Guests under 16 years old are not allowed in the hot tub

Frequently asked questions

Does Grand Serai Congress & Spa have a pool?

Yes, this property has a seasonal outdoor pool. The swimming pool is closed seasonally each year from September 15 until June 15. The swimming pool will be unavailable from September 29 2025 until December 22 2026 (dates subject to change).

How much does it cost to stay at Grand Serai Congress & Spa?

As of 20 Aug 2026, prices found for a 1-night stay for 2 adults at Grand Serai Congress & Spa on 15 Sept 2026 start from RM547, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Serai Congress & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Serai Congress & Spa?

Self-parking is free at this property.

What time is check-in at Grand Serai Congress & Spa?

Check-in start time: 4:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Serai Congress & Spa?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Where is Grand Serai Congress & Spa located?

Located in the heart of Ioannina, this luxury hotel is within a 10-minute walk of Zosimaia Library and Folklore Museum. Art Gallery of Epirus Studies and Gallery of Epirus Studies Society are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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