Excellent and very welcoming staff who really care about their customers and the business.
My room was in the "Alfa" part - luckily I was on the top floor, so could watch the sun setting at the far end of the lake, and had a great view across it the rest of the time.
Breakfast included is great, good coffee too.
Centrally located in Brunnen, so surrounded by restaurants and bars (none too loud), and right across the street from the lake steamer jetty - couldn't be any closer!
Railway station is 5 minutes away on foot (despite what Google maps says), so easily walkable, even if I'm middle aged and not very fit.