American cuisine
Check availability

Reviews of Travelodge by Wyndham Indianapolis Speedway

2.5 out of 5
Travelodge by Wyndham Indianapolis Speedway
2930 Waterfront Pkwy, West Drive, Indianapolis, IN

Reviews

4.6
Rating 10 - Excellent. 36 out of 310 reviews" "
Rating 8 - Good. 30 out of 310 reviews" "
Rating 6 - Okay. 40 out of 310 reviews" "
Rating 4 - Poor. 59 out of 310 reviews" "
Rating 2 - Terrible. 145 out of 310 reviews" "

4.2/10

Cleanliness

6.0/10

Staff & service

4.0/10

Amenities

4.0/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

6/10 Okay

Kristen, Fishers

Travelled with partner
Disliked: Amenities, property conditions & facilities
This hotel was fine. We were informed at check in that the pool and bar were closed for a private event. The event ended being a very 'niche' swingers party with rules posted in all the public spaces. Made for a very strange environment. Hotel was basic but clean enough for a quick, one night stay.
Stayed 1 night in May 2024

2/10 Terrible

Tawny

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reserved a king bed with jacuzzi tub weeks prior and got put into a 2 queen bed room because they booked for a private event, was never made aware until I walked into my room and saw for myself. However, we informed after arrival that the pool would be closed the first 3 days of our stay but opened on the last, then found out that pool hours are from 3 pm- 10pm , so didn’t get to swim at all. Bummer. It was the selling point of this hotel. The breakfast consisted of 3 different cereals , cranberry and orange juice, and milk. The cranberry juice was so watered down that it looked like pink water. The first room we were put in, had a broken tv , lamp , and shower drain so we were moved. Had towels upon arrival but NONE for the rest of our stay , the people in the lobby told me they didn’t have any available at all every time I’d ask. Had to get new key cards everytime we returned to the hotel because they would not work on our room door. Geese poop heavily outside every entrance and in side the doors. The lobby looks nice and remodeled , but the rest of the hotel was a HUGE let down. Couldn’t lock the room windows either which was sketchy. Definitely not worth the price we paid.
Stayed 3 nights in May 2024

2/10 Terrible

Grethel

I booked this hotel (2 rooms) and the same day we called asking for something and Surprise! They cancelled our reservation without any explanation. So here is me and my family 10:00pm trying to look where to spend the night. BAD EXPERIENCE
Stayed 1 night in May 2024

2/10 Terrible

Deanna

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
They canceled my reservation without telling me. Arrived at 10:00 at night expecting a room only to be told that my reservation was canceled three days after I booked it. Why? I didn't cancel it.
Stayed 1 night in May 2024

10/10 Excellent

JORGE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and very quietly
Stayed 1 night in Mar 2024

10/10 Excellent

Sylwia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I come here often and there is no hotel with such a huge rooms! It’s also quiet and comfortable.
Stayed 1 night in Apr 2024

2/10 Terrible

Joyce

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
It was old speedway hotel with car front that it!! Refused to give me a receipt for stay said I could only get from you guys. They charged me a deposit but wouldn’t give me a receipt for anything. There was a cup of cigarette ashes spilled on floor, food still in refrigerator. The side doors did not lock for safety. The pool and hot tub had dirt slime all around the top of the pool. I WILL NEVER GO BACK AGAIN
Stayed 1 night in Apr 2024

6/10 Okay

RAndal

Stayed 1 night in Apr 2024

6/10 Okay

Mary

Stayed 1 night in Apr 2024

2/10 Terrible

Leslie

There was an issue with check in and my daughter was charged an incorrect rate. When this was brought to the front desk check in person’s attention, he became rude, declaring he couldn’t fix it, raised his voice, actually yelled at us, and refused to do anything to assist with this. This was one of the WORST EXPERIENCES I’ve ever had. This man is in the business of customer service and he was completely out of line. We stay in roughly 15 to 20 hotels a year and we will NEVER stay here again. The rooms are out dated with rust in the sink, mold in the showers, drywall all over the bed in my daughters room, dirty stained sheets in another daughters room and two towels in our rooms with 4 adults. We booked 5 rooms at this place and between the complete lack of customer service and the condition of the rooms, it was a HUGE disappointment in our trip! Never again Travel lodge. Also, when I booked these rooms it was under a Ramada logo which are usually decent rooms but apparently when travel lodge took over three weeks ago, everything went down hill!
Stayed 1 night in Apr 2024

6/10 Okay

Shannon

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Working hot tub and pool in large atrium
Stayed 1 night in Apr 2024

2/10 Terrible

Colleen

Disliked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024

2/10 Terrible

diana

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is dirty and in bad shape.
Stayed 2 nights in Apr 2024

4/10 Poor

Jeffrey

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
When I booked this property it was a Ramada and at time of checkin it was a Travellodge. It is old and need updated. Room was clean but property needs updated.
Stayed 1 night in Apr 2024

6/10 Okay

Claudia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Mackenzie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Lots of parking, area is quiet and private. Seems a bit dated but is clean and safe. The rooms have marble/hard floors which I wasn't expecting but were clean. There weren't comforters on the beds, but we didn't ask if there were any available and the temperature was comfortable. Seems like new managment has taken over but not made many improvements, the restaurant/bar was staffed with one front of house employee who was running ragged and dealing with lack of supplies and having technical issues. She was wonderful but was having to manage a lot to get us our food. Price for stay and location were decent, so wouldn't mind staying again.
Stayed 2 nights in Apr 2024

6/10 Okay

James

Travelled with partner
Liked: Cleanliness
I was taught if you don't have anything nice to say, don't say anything. It was not a great experience, just average or less. The Expedia rate was good so I guess you get what you pay for.
Stayed 2 nights in Apr 2024

4/10 Poor

Kelly

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
We stayed here one night before the eclipse, so we certainly paid a premium price. Check in was quick and easy. We got to our room and it must have somewhat recently been a smoking room. There were two thin bath towels for 3 people on a reservation. Tried to call for more. Phone didn’t work. No towels at pool. We booked a ‘lake view’ room and looked at the courtyard maybe? Towels and sheets had stains. Pool area was clean and my son enjoyed swimming. The tables were rusted and I’d be concerned with younger children. Posted signs had pool hours of 3pm-10pm, which was fine for us, but good to note if you think you’re hanging out at the pool during the day
Stayed 1 night in Apr 2024

2/10 Terrible

LISA

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdated I expect for a 2-star hotel, but it was gross. There was a mouse trap in the room. The walls, fixtures, everything was dirty. We reserved for my spouse and I and three children. There were only 2 towels & 4 pillows in the room. I asked for another pillow and it had makeup on it (not stains, it just wasn't clean - gross). The mattresses were so thin we all had back pain and couldn't sleep. The shower sprayed everywhere, the hairdryer didn't work. There were no towels at the pool. The breakfast was a joke - I can't even describe, just don't. The pool is large and clean, but that's it. Had it been possible for us to go somewhere else that night we would have cut our losses and left, but it was the room or sleep in the van. It was a tough decision.
Stayed 1 night in Apr 2024

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service
The concept of the atrium was nice and the lobby looked really good. The rooms themselves could use a little updating but overall a really good place to stay
Stayed 1 night in Apr 2024

10/10 Excellent

Kara

Stayed 1 night in Apr 2024

10/10 Excellent

Brandon

Stayed 1 night in Apr 2024

4/10 Poor

Peter, Saint Francis

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff is very friendly and professional. The facility is very worn and is in desperate need of updating and renovation to entire building. The pool area wa clean and the pool enjoyable for our Grandchildren ages 8 and 10. Even though the staff was friendly and provided good customer service I would not stay here again until a total renovation and update was completed.
Stayed 1 night in Apr 2024

4/10 Poor

Charles

Travelled with family
Disliked: Staff & service, property conditions & facilities
Would've been ok but was supposed to be a 3 star hotel and definitely felt like a 2 star experience and some things like windows were broken. Poorly patched holes in hallways. Phone didn't work at all. For 4 people in the room they had 4 pillows and 2 towels and when we asked for change for the vending machine that only accepted 1 dollar bills they just said no. No explanation no nothing even though we said it was for their vending machine.
Stayed 2 nights in Mar 2024
Response from Management on 26 Mar 2024
Thank you for your review. We do apologize for the inconvenience. We will work on it.

6/10 Okay

Rachael

Disliked: Cleanliness, staff & service
Dirty
Stayed 1 night in Mar 2024
Response from Management on 21 Mar 2024
Thank you for your review. We do apologize for the inconvenience.

2/10 Terrible

Calyb

Stayed 1 night in Mar 2024
Response from Management on 21 Mar 2024
Thank you for your review. We do apologize for the inconvenience..

4/10 Poor

Rachael

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything in the room dirty and drywall was still on the floor from repair work done. They obviously don’t check rooms before check in begin!! Everyone at front desk no matter what shift are rude and seem so annoyed that your there even though we are their job security!!
Stayed 2 nights in Feb 2024
Response from Management on 2 Mar 2024
Thank you for the review. We are sorry for the inconvenience, and we will look into the matter. Thank you.

8/10 Good

Ann Marie

Travelled with family
Liked: Staff & service
I came at a time when they were renovating so i know it will not be perfect just so that is out there ...The fitness room looks like a storage room and was locked with no access the sauna was locked no access the pool and hot tub was a no swim zone until 3(the pool is why i was here)so no morning swim .The breakfast is just cereal but that was finehalf the ice machines were out do to construction...I however loved my stay the staff were ok but it was quiet and nobody bothered me for my sons bday ..THEY DEFINITELY NEED A SIGN THERE IS NONE THAT SAY HOTEL TILL U R U0 TO THE BUILDING
Stayed 3 nights in Feb 2024
Response from Front Desk Manager on 23 Feb 2024
Thank you for your review. We are working very hard to get everything up and running correctly and up to our guest standards.

6/10 Okay

missie

Travelled with group
Disliked: Cleanliness
The name of the hotel is different, so I believe they are under new owners so I won’t be as harsh they were making renovations to the building. My bathroom was not clean. There was hair in the sink and the employees did not come to clean it. they were going to try to change my room, but I just checked out the next day instead of saying my two days
Stayed 2 nights in Feb 2024
Response from Front Desk Manager on 23 Feb 2024
We are truly sorry for the inconvenience caused to you. We are working very hard to ensure that these things doesn't happen again.

4/10 Poor

ERIC

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It's not even called the Ramada... It has a bar & grill attached that's never open. Dirty and Trashy around inside the hotel. Outside garbage cans running over. The breakfast was boiled eggs and toast, cereal and coffee. We couldnt get an extra blanket per them all rooms were booked but it was maybe 5 other couples there... I do not recommend this place to anyone
Stayed 4 nights in Feb 2024
Response from Front Desk Manager on 23 Feb 2024
Iam truly sorry for the inconvenience caused to you about the outside and inside. We are currently in the process of remolding the entire hotel to ensure this doesn't happen again. We are also re-vamping our breakfast area and menu.

6/10 Okay

Monica

Disliked: Cleanliness, property conditions & facilities
Response from Management on 21 Mar 2024
Thank you for your review.

4/10 Poor

Leo

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Needs renovations
The halls don't look like they ever vacuum. It's very old, It looks like they may be renovating the rooms in the back so this would change. Breakfast was OK, it has waffles and cold cereal. The ceiling leaks by the pool so it looks in disarray.
Stayed 1 night in Feb 2024
Response from Front Desk Manager on 13 Feb 2024
We are sorry that you have experienced those issues we are currently working hard to update all issues and concerns. We are also in the process of remodeling.

2/10 Terrible

SIRTORRY

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Management on 21 Mar 2024
Thank you for your review. We do apologize for the inconvenience..

2/10 Terrible

Whitley

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from ma on 21 Mar 2024
Thank you for your review. We do apologize for the inconvenience.

6/10 Okay

Martha

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Management on 21 Mar 2024
Thank you for your review.

2/10 Terrible

Matt

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
This is not even a Ramada inn as advertised it is a travelers inn big difference I did not end up staying I checked out it was dirty and grimy they even had rodent traps in the stairwell Expedia needs to look into this property I will be asking for a refund from Expedia since they advertise it as a Ramada inn and not this dirty hole staff was pleasant she was even kind of comical when I checked out within an hour she did not hesitate and say Expedia will refund your money she must have heard that several times
Stayed 1 night in Feb 2024
Response from Front Desk Manager on 7 Feb 2024
I do apologize for the inconvenience we are working very hard to get everything corrected. We have new owners and they are working very hard to update everything. We are also reverting to Travel Lodge from Ramada.

10/10 Excellent

Herman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Nakiesha Robinson Front Desk Manager on 31 Jan 2024
Thank you for your great review. We hope to see you again in the near future.

10/10 Excellent

Jasmine

Stayed 1 night in Jan 2024
Response from Front Desk Manager on 13 Feb 2024
Thank you for your good review thank you

8/10 Good

Rodney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice clean establishment
Stayed 2 nights in Jan 2024
Response from Nakiesha Robinson Front Desk Manager on 31 Jan 2024
Thank you for your review and we are glad you enjoyed you stay!

6/10 Okay

Yvens

Liked: Cleanliness
Yes
Response from Front Desk Manager on 31 Jan 2024
Thank you for your review sorry to see not everything was not up to your standards we are working hard to get things better. Thank you again.

8/10 Good

Seleman, indianapolis

Stayed 1 night in Jan 2024
Response from Front Desk Manager on 13 Feb 2024
Thank you for your good review thank you

6/10 Okay

Navashti

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Front Desk Manager on 31 Jan 2024
Thank you for your good review. We hope to see you again in the near future.

6/10 Okay

Angel

Stayed 2 nights in Dec 2023
Response from Front Desk Manager on 31 Jan 2024
Thank you for your review sorry to hear not everything was great we are working very hard to get everything changed and better.

4/10 Poor

Tyler

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
I was charger $222 more then what I was owned and I’m not getting any help in fixing the problem
Stayed 2 nights in Dec 2023
Response from Nakiesha Robinson Front Desk Manager on 13 Jan 2024
Hello sorry for the inconvenience but we have refunded you back the difference. If you have any questions or concerns please feel free to give us a call. Thank you again for staying at The Ramada by Wyndham Indianapolis Speedway.

6/10 Okay

Angel

No microwave in room and no workout center
Stayed 3 nights in Dec 2023

2/10 Terrible

Pat

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst stay ever.
Upon arrival i waited 20 mins for someone to come to front desk to check in. Went to the room and there were couches in the hallways from other rooms. The room was dirty. Found trash in night stand drawer. Was not pleased at all with the condition of the hotel. There were no towels at the pool or hot tub. There was old carpet outside on the ground in front of my hotel room window.
Stayed 2 nights in Dec 2023
Response from Front Desk Manager on 18 Dec 2023
We are sorry for your issues that you have had. We are working very hard to make sure these things doesn't happened again.

8/10 Good

Rossana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Liked that they have a pool; spacious room. Didn't like that it was not walkable to other eating out options and shopping
Stayed 1 night in Dec 2023
Response from Front Desk Manager on 18 Dec 2023
We do apologized for the inconvenience. Thank you for your review.

10/10 Excellent

Tabetha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff, exceptional bar:restaurant, and wonderful room. We were very happy here.
Stayed 2 nights in Dec 2023
Response from Front Desk Manager on 18 Dec 2023
Thank you for your review we are truly grateful that everything was great.

2/10 Terrible

chris

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is disgusting, dirty, and terrible. Room looked like a toddler did the construction which was unfinished. No grout in tiles, vanity falling off wall, doors cut crooked, absolutely train wreck. Beds were so wore out and terrible couldn't sleep and had huge digit hole in mattress. nI wouldn't let my dog stay in this place and they wont refund money for their poor property.
Stayed 2 nights in Dec 2023
Response from Front Desk Manager on 18 Dec 2023
We do apologized about the issues you experience. We will get in touch with you to see if we can make things better for a future stay.

4/10 Poor

Brian

Stayed 1 night in Dec 2023