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Reviews of Fairfield Inn By Marriott Indianapolis Northwest

2.5 out of 5
Fairfield Inn By Marriott Indianapolis Northwest
5905 W 86th St, Indianapolis, IN

Reviews

8.4

Very good

Rating 10 - Excellent. 216 out of 442 reviews" "
Rating 8 - Good. 138 out of 442 reviews" "
Rating 6 - Okay. 50 out of 442 reviews" "
Rating 4 - Poor. 23 out of 442 reviews" "
Rating 2 - Terrible. 15 out of 442 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel right off of 465. The woman at the front desk was amazing and kind. My only complaint is it DOES NOT have a hot tub as advertised on Expedia.
Stayed 1 night in Apr 2024

10/10 Excellent

Francine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Large clean room. Attentive staff.
Stayed 2 nights in Feb 2024

6/10 Okay

zachary

Stayed 1 night in Mar 2024

6/10 Okay

Damarie

Stayed 1 night in Mar 2024

8/10 Good

ROBERT

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall a nice place. Decor was a bit lacking or out of date. Great breakfast, nice staff. Loud guests until late in the night, unfortunately.
Stayed 1 night in Mar 2024

10/10 Excellent

JORGE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Feb 2024

6/10 Okay

Jeeju

Stayed 1 night in Jan 2024

8/10 Good

Kolawole O

Travelled with partner
Liked: Cleanliness, staff & service
The room was cute but rather small for a king-size room. I don't like the elevator lift. it makes some strange sounds during the ride and the interior is shabby.
Stayed 2 nights in Dec 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Thank you
Stayed 2 nights in Nov 2023

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Susan, Las Vegas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young man that checked me in was very cordial, professional and was able to tell me about surrounding dining options.
Stayed 1 night in Oct 2023

8/10 Good

Nobuhiro

Stayed 1 night in Sep 2023

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend!
Conveniently located, friendly staff, clean, quiet and reasonably priced. It was everything we wanted for a quick overnight stay.
Stayed 1 night in Aug 2023

10/10 Excellent

RICKY, FAIRFIELD

Stayed 1 night in Aug 2023

6/10 Okay

Susan, Kenosha

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The facility was clean, however, we were very concerned about the possible germs being spread at the property. Our room did not have any hand soap to wash our hands after using the bathroom, etc. I went to the front desk and asked if they had hand soap. They answer was no. I thought maybe the attendant had misheard my question, so I asked the same question again. The answer was no. If the rooms have no hand soap in them how many germs are being spread in the facility? We did not have enough washcloths in our room. We went to the front desk and asked for additional washcloths. The attendant said that there were no washcloths because their washer was not working. She said that the laundry needed to be taken to the laundry mat. We did not check in until 6:30 pm. In my opinion the hotel would have known that there was a washer problem early in the day and should have gone to the laundry mat earlier in the day so hotel rooms could have been appropriately stocked. We chose not to eat at the facility knowing that rooms were not stocked with hand soap.
Stayed 1 night in Jul 2023

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Love it, clean and easy to find and check in.
Stayed 1 night in Jul 2023

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place for the price! Staff was great! We experienced a problem with the window unit, the staff didn’t hesitate to fix the issue and immediately compensated us for the inconvenience. Clean, quiet and great area for shopping and many restaurants to choose from, all near by!! Overall a GREAT experience!
Stayed 1 night in Jul 2023

10/10 Excellent

Craig, Springdale

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Jul 2023

8/10 Good

Neal, Anaheim

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
When I checked in Jalen at the front desk had me do a $150.00 ghost charge to my debit card seeing as how my reservation was done through a 3rd party website. But when I brought it up in the morning the man at the front desk said that Jalen should not have done that and quickly went in and refunded it. I hate to say it but that was the only negative thing. And I believe on the Expedia app it indicated that the hotel had a hot tub. There wasn’t one for the guests to use.
Stayed 1 night in Jun 2023

8/10 Good

MaryAnn

It seemed very clean.
Stayed 1 night in Jun 2023

10/10 Excellent

Dianna

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very welcoming, hotel was very clean from the parking lot, inside lobby and the room was perfect! Highly recommend. Bed was comfy and room was spotless. My only suggestion would be having brighter light bulbs in the sink area. Otherwise, greats place and would definitely stay there again.
Stayed 1 night in Jun 2023

10/10 Excellent

Alexia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Warm greetings every time I passed by an employee Clean and comfortable room Convenient mini fridge and microwave Delicious continental breakfast with a variety of options This was my first time at Fairfield but it won't be my last!
Stayed 2 nights in May 2023

4/10 Poor

Patrick

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
not up to par with other bonvoi properties. toilet ran all night. no hair dryer. too much road noise.
Stayed 1 night in Apr 2023

10/10 Excellent

SUZANNE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very comfortable and close to the hospital. Staff was extremely polite and the place was clean.
Stayed 2 nights in Apr 2023

8/10 Good

Anton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This seemed very new and clean and the staff was helpful and friendly. The room we rented was supposed to have a King and a double pull out couch, but the pull out was way too small for two. Other than that , it was excellent
Stayed 1 night in Apr 2023

8/10 Good

amarjeet

Stayed 2 nights in Mar 2023

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was comfortable and clean, bathroom was spotless. Breakfast was great! Right off the main highway near restaurants and gas.
Stayed 1 night in Mar 2023

2/10 Terrible

Jekylah

Travelled with family
Disliked: Cleanliness
Sucked and pool was disgusting
Stayed 3 nights in Mar 2023

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
dance
We stayed to attend a dance competition and the staff was very friendly and helpful. The motel was very clean. Would stay there again.
Stayed 2 nights in Mar 2023

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

8/10 Good

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was friendly and helpful.
Stayed 2 nights in Feb 2023

8/10 Good

Blake

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

Carlos

Stayed 1 night in Jan 2023

10/10 Excellent

Angela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The site description noted a hot tub but there is not one. Overall nice stay for a quick trip.
Stayed 1 night in Dec 2022

10/10 Excellent

Hayden

Stayed 1 night in Dec 2022

8/10 Good

Diane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in went really well. Went up to my room which was very welcoming with light left on in the room. I enjoyed by stay and would stay there again.
Stayed 1 night in Nov 2022

6/10 Okay

Mary

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2022

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Average
The hotel was clean! The breakfast was disappointing and hotel advertised having a hot tub and they did not. That was one of the reasons I chose this hotel. The staff was helpful and friendly
Stayed 1 night in Nov 2022

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

8/10 Good

Raymond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Angelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2022

6/10 Okay

fanchon, Chicago

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Everything was okay until the elevator broke down twice causing you to have to walk up the stairs and I was on the third floor. As guest we should’ve received a complimentary night stay or a night charged backed to your card. Thank you
Stayed 4 nights in Sep 2022

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Decent
The room was clean and bed comfortable. Breakfast didn’t have many options and the waffles were not so good. This hotel listing says it has a hot tub, but it does not. Overall it was decent for what we needed.
Stayed 2 nights in Sep 2022

10/10 Excellent

Martha D.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in a handicap room as my sister is in a wheelchair. We loved the room. But the toilet was not tall enough for her to get herself off without help. If she had taken a shower the tub side would have been too tall. Otherwise this room was great! She could easily get in and out of tge bed and use the fridge and microwave.
Stayed 1 night in Sep 2022

10/10 Excellent

Olha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Melinda

Stayed 1 night in Sep 2022

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grreat! Quiet and friendly.
Stayed 1 night in Sep 2022

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Alena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were super friendly! Especially the man who worked in the morning at the desk and helped stock up the breakfast.
Stayed 1 night in Jul 2022