Imperial Hotels with Swimming Pool

"Man at office was rude and insisted I pay a $4 service fee in addition to what I paid Expedia. WiFi did not work. The keys didn't work properly...no light when lock was disengaged. Several people outside loitering, possibly homeless? Empty beer cans on side of building. No hot water in the shower...cold to warm. Room was relatively clean. No staff on duty when I returned they key cards. Nothing resembling breakfast. Very disappointing. "

"Everything is good"

"clean room, nice staff, good room ac"

"Was suppose to get a non-smoking room They tried telling me it was not a smoking room when I see cigarette burns all over the damn blanket. I asked for a refund and I would leave. I literally walked into the room five minutes and he said no refunds. I would not recommend staying here. Rude ! And the rooms are disgusting "

"Easy check-in/check-out"

"Very comfortable stay. Rooms were clean and staff was friendly. There was construction during our stay so we couldn’t use the pool not could we access the gym."

"Room was very clean. Customer service was great."

"X"

"Everything was great, except the in-room coffee maker was dirty with debris in section where water is added."