Opal is a decent hotel, and was satisfactory in comfort, cleanliness and location. One slight problem I had was with the front desk. As my party left 10 minutes before me, they left instructions with the front desk for me to collect. When I arrived 10 minutes later at 11 am, I found no one at the front desk. I waited, ringing the bell for 15 minutes as people came and went from the hotel lobby. There was no sign or indication when the staff might return.
Additionally, I was later given incorrect directions to a local shop. I was not impressed with the quality of the staff.