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Reviews of Hotel MiM Ibiza & Spa - Adults Only

4 out of 5
Hotel MiM Ibiza & Spa - Adults Only
Carrer de Carles Roman Ferrer, 8, Platja d'en Bossa, Ibiza Town, Illes Balears

Reviews

8.8

Excellent

Rating 10 - Excellent. 89 out of 153 reviews" "
Rating 8 - Good. 38 out of 153 reviews" "
Rating 6 - Okay. 15 out of 153 reviews" "
Rating 4 - Poor. 5 out of 153 reviews" "
Rating 2 - Terrible. 6 out of 153 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea Melville Helen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely time. Thank you will highly recommend.
Stayed 3 nights in Apr 2024
Response from Silvia BORRAS Front Desk Manager on 29 Apr 2024
Dear Andrea, We are delighted to read that all your wishes were met and that you had an unforgettable experience with us.Thank you for providing us your maximum rating and for recommending our hotel to other travelers. We look forward to welcome you back in a near future. Best regards,

10/10 Excellent

Valeriia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful hotel staff.
Stayed 3 nights in Mar 2024
Response from Silvia BORRAS Front Desk Manager on 29 Apr 2024
Dear Valerria, We would like to thank you for the time you spend to share your review about you stay at Hotel MIM Ibiza. I'm sure our entire team members enjoyed taking care of your needs as much as you enjoyed your stay. We look forward to welcome you back. Best regards,

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent quality accomodation that feels luxurious
Stayed 3 nights in Oct 2023
Response from Lluís Vallespir, Hotel Manager on 22 Oct 2023
Dear Ian, We would like to thank you for the time you spend to share your opinion about your stay in our Hotel MIM Ibiza. It is an honor to read that all your wishes were met and you had an unforgettable experience. We are looking forward to welcome you back next season. Best regards, Lluís Vallespir Hotel Manager

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Lluís Vallespir, Hotel Manager on 22 Oct 2023
Dear Danielle, From Hotel MIM Ibiza, we would like to thank you for giving us the maximum score. It will be a pleasure to welcome you back next season! Best regards, Lluís Vallespir Hotel Manager

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service
It was a perfect location for us, midway between the clubs ( hi ibiza / Ushuaia) and the old town. The roof top bar was great, and service was always friendly. The outside pool area is a little cramped ( but none of the hotels have much space around them ). Lively with lots of music around the pool ( so not for those looking for a quiet base ). Breakfast was ok, nothing special but acceptable albeit limited choice. room facilities were a little basic ( no tea/coffee options) our window wouldn’t close properly and bathroom lacked hanging space for more than one towel, but the room was well decorated, comfortable bed and nice linen. We’d go back again and would recommend to friends looking for this type of accommodation.
Stayed 4 nights in Sep 2023
Response from Lluís Vallespir - Hotel MiM Ibiza Manager on 29 Sept 2023
Dear Mark, From Hotel MIM Ibiza, we would like to thank you for the time you spend to shar eyour opinion about your stay in our hotel. We will take in consideration to continue improving our hotel services and facilities. We look forward to welcome you back in a near future. Best regards, Lluís Vallespir Hotel Manager

6/10 Okay

Melissa

Disliked: Staff & service
This is an OK property for this price point in Ibiza. They are very controlling of the pool towels, quite odd for a pool venue. You can only have one, and if you ask to trade your wet towel for a dry one you are made to feel like that is most inconvenient and unreasonable. Rooms are nice but not as advertised on Expedia, the superior balcony only has chairs not a sun bed. Pool area cabanas are perfectly fine though, just expect to lie on a wet towel all day.
Response from Lluís Vallespir - Hotel MiM Ibiza Manager on 22 Sept 2023
Dear Melissa, We would like to thank you for the time you spend to share your opinion abou your stay in MIM Ibiza. Our guest's opinion is very important for us in order to know in which areas we need improvements. We look forward to welcome you back in our hotel. Best regards,

10/10 Excellent

Miss

Stayed 1 night in Sep 2023
Response from Lluís Vallespir - Hotel MiM Ibiza Manager on 8 Sept 2023
Dear Miss, We would like to thank you for the time you spend to share your opinion about your stay in MIM Ibiza. We are delighted to see that we have exceed your expectations and you had a memorable stay. We look forward to welcome you in your new home in Ibiza!Best regards,

10/10 Excellent

Daniel

Stayed 3 nights in Aug 2023
Response from Lluís Vallespir - Hotel MiM Ibiza Manager on 4 Sept 2023
Dear Daniel, Thank you so much for giving us the maximum score in Expedia. It is an honor to see that we have exceed your expectations and you had a memorable stay. We look forward to welcome you back in your new home in Ibiza. Best regards,

2/10 Terrible

Graham

Disliked: Staff & service, property conditions & facilities, room comfort
DREADFUL, DO NOT STAY HERE!
The 'suite' was ridiculously small and as a consequence of faulty electrics (which kept cutting out the lights) my wife walked into a piece of unnecessary furniture and seriously hurt her foot. No response from reception and on investigating found the person on duty outside chatting to other guests. We cancelled our remaining two nights and moved to a different hotel.
Stayed 1 night in Aug 2023
Response from Lluís Vallespir - Hotel MiM Ibiza Manager on 8 Sept 2023
Dear Graham,We would like to thank you for the time you spend to write us a review of your short visit at MIM Ibiza. We deeply regret that your recent experience did not live up to your expectations, and I would like to show you my concern. We were all committed to make your stay memorable, and provide you the best possible experience. We remain you that our reception is open 24hrs and we are always at your disposal for anything you may need. In fact, during your visit we went up on several occasions to check the electronic devices in your room and they worked perfectly at all times. Also, on the day of your departure, our head of maintenance checked the room again and everything was working properly.We look forward to welcoming you back and providing you with the excellent experience you deserve.Best regards,Lluís VallespirHotel Manager

10/10 Excellent

Zofia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Hotel
Absolutely gorgeous hotel in an incredible location! Staff were all very friendly and helpful
Stayed 3 nights in Aug 2023
Response from Lluís Vallespir - Hotel MiM Ibiza Manager on 24 Aug 2023
Dear Zofia, We would like to thank you for sharing your opinion about your stay in MIM Ibiza.We are delighted to see that all your wisher were met and you had an unforgetable experience with us. We look forward to welcoming you back in our Hotel. Best regards,

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Lluís Vallespir - Hotel MiM Ibiza Manager on 13 Aug 2023
Dear Amit, It is a pleasure to see that you had an unforgetable experience in MIM Ibiza. We look forward to welcome you back soon. Best regards,

10/10 Excellent

Ivan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great location. Yurit (spelling?) who works at night is the nicest and most helpful person I have met in hospitality. Thank you for such a great experience.
Stayed 2 nights in Jul 2023
Response from Lluís Vallespir - Hotel MiM Ibiza Manager on 3 Aug 2023
Dear Ivan, From MIM Ibiza, we would like to thank you for the time you spend to share your opinion about your stay. I am sure our entire team members enjoyed taking care of your needs as much as you enjoyed your stay. We will share your words with Urit, our Night Audit, that I am sure he will be delighted to hear it. We look forward to welcome you back in your new home in Ibiza!Best regards,

10/10 Excellent

Terri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2023
Response from Lluís Vallespir - Hotel MiM Ibiza Manager on 3 Aug 2023
Dear Terri, We would like to thank you for giving us the maximum score in Expedia. Our guests opinion are very important for us and it give me great pleasure to see rating like yours. We look forward to welcome you back. Kind regards,

10/10 Excellent

Ian, Hexham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous hotel very convenient for Ibiza town and the beach. Lovely pool. Great staff, very friendly and helpful
Stayed 5 nights in Jul 2023
Response from Lluís Vallespir - Hotel MiM Ibiza Manager on 3 Aug 2023
Dear Ian, Thank you so much for choosing MIM Ibiza for your vacations. We are pleased to know that we have exceed your expectations and you had a memorable stay with us. It will be an honor to welcome you back in your new home in Ibiza!Best regards,

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and service
Stayed 2 nights in Jun 2023
Response from Lluís Vallespir - Hotel MiM Ibiza Manager on 16 Jul 2023
Dear James, Thank you so much for the time you spend to write us a review. It is a pleasure to read that you have found the excellency in all our services and facilities. It will be an honor to welcome you back in a nearest future.Kind regards,

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2023
Response from Lluís Vallespir - Hotel MiM Ibiza Manager on 16 Jul 2023
Dear Alison, It is a pleasure to know how highly you appreciated your stay in MiM Ibiza. We look forward to welcome you back sometime soon. Kind regards,

10/10 Excellent

Ian, Hexham

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the sky bar
Stayed 5 nights in Jun 2023
Response from Lluís Vallespir - Hotel MiM Ibiza Manager on 16 Jul 2023
Dear Ian,We are delighted to read that all your wishes were met and that you had an unforgettable experience with us.We are looking forward to welcome you back in a nearest future. Kind regards,

10/10 Excellent

Samuel

Stayed 2 nights in Jun 2023
Response from Lluís Vallespir - Hotel MiM Ibiza Manager on 16 Jul 2023
Dear Samuel, It is a pleasure to read that you have found the excellency in all our services and facilities.We hope to have the opportunity to welcome you back soon.Kind regards,

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Lluís Vallespir - Hotel MiM Ibiza Manager on 16 Jul 2023
Dear Andrea,I would like to thank you for choosing MiM Ibiza during your vacation. I am very happy to read that you have enjoyed your stay with us.It would be an absolute pleasure to welcome you back during your next visit to Ibiza. Kind regards,

8/10 Good

Joseph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely pool.
Stayed 1 night in Apr 2023

8/10 Good

Ian

Stayed 3 nights in Oct 2022

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
i have stayed here before and would defo stay again staff around pool area are usually hiding so you have to go to bar get your own drinks breakfast was excellent even though they did t tell us breakfast was included until day 3 and fernando who worked at pool told us he was by far the best staff member at the hotel was always on the go witt towels and menus while the rest hid away being lazy hotel is spotless clean and to high standard you pay extra but well worth it for extra upgrade room i think the extra €20 to use spa pool and sauna is cheeky but with energy prices it is a heated pool
Stayed 2 nights in Oct 2022

8/10 Good

Mai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

Julian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel looks amazing from the outside. Art Deco design. Rooms were ample size, and beds were very comfortable. Breakfast was nice, and pool area was very chilled and relaxed. Not far from the beach, shops, restaurants and bars. We would use again.
Stayed 2 nights in Sep 2022

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!!!!!!!!
I had such an amazing time staying at MIM. This stay was towards the end of my solo Euro trip and i wanted a relaxing few days. From their rooftop restaurant to their spa services. Everything was amazing. They have their own shuttle service as well, and the staff at breakfast was just so pleasant. I throughly enjoyed everything, they made me feel so welcomed and really took care of their guests!!!! It was perfect! Also, great location to everything. So friendly, and accommodating with beautiful facilities to enjoy!
Stayed 3 nights in Sep 2022

10/10 Excellent

James

Stayed 3 nights in Aug 2022

6/10 Okay

Katherine

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
We had booked a suite to stay at MIM in 2020 but due to covid couldn’t visit until 2022. The hotel was very generous in moving our booking a number of times, however when we checked in, we were only given a superior room, which was a lot smaller and inadequate. I’d had confirmation that we could have a suite again and would pay any difference in price, but they had double booked and not communicated the change to us. This was disappointing unfortunately but we made the best of it. The property is well located between Ibiza Town and Playa D’en Bossa. The pool and surrounding lounges are very pleasing and adequate for the guests. The room was really small, no tea/coffee making facilities and we had to pay €3 for some ice for our room. The bathroom vanity was minuscule and not enough room for two people’s toiletries to be out. The rooftop bar has a great view with DJs playing until midnight. The buffet breakfast was very good, with a lot of choices. The staff were very helpful with any questions we had, of which we had many!
Stayed 6 nights in Jul 2020

2/10 Terrible

David

Travelled with partner
Liked: Amenities
Disliked: Staff & service
The property is very clean and it has nice amenities
Stayed 4 nights in Jul 2022

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mim my Love 😍
Mim is such a classy hotel. Just the right amount of quiet with a great pool and and rooftop bar. The staff is amazing. The food is amazing as well.
Stayed 4 nights in Apr 2022
Response from Lluís Vallespir - Hotel MiM Ibiza Manager on 4 Jul 2022
Dear Robin Thank you so much for choosing us as your Hotel in Ibiza. We appreciate your feedback, even more knowing you were very satisfied with your stay. We look forward to welcome you in a near future. Kindest regards,

8/10 Good

Aisling

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend with friends
Fab stay at the hotel, super room, lovely pool. Music is a little loud at the pool but overall an amazing stay !
Stayed 3 nights in May 2022
Response from Lluís Vallespir - Hotel MiM Ibiza Manager on 4 Jul 2022
Dear Aisling Many thanks for choosing Hotel MiM Ibiza as your place to stay in the white isle. We appreciate your feedback regarding the music at the pool. We are always open to listen to our clients' needs and improve our services. We look forward to welcoming you soon! Best regards,

4/10 Poor

angela

Disliked: Staff & service
Stayed 2 nights in Apr 2022

6/10 Okay

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities
Disappointed in this place.
We were extremely excited to visit Ibiza and stay at this hotel. We were never informed prior to arrival that the rooftop lounge would be closed. It was not listed anywhere on their website. This was the main reason we chose this hotel. When we checked in on Wednesday we were told “oh it’s closed today due to the weather but it’ll be open tomorrow at 5pm. We ended up walking up there to see the view and we’re shocked to see the bar wasn’t even close to being ready for guests. Paint buckets around, all chairs and tables stacked up etc. We were disappointed. The next day (Thursday) was perfect weather and we asked if it will be open and again they said “oh no it’s too windy today”, little did they know we had seen what it looked like so they were lying to us. The front desk man said “it’ll be open tomorrow at 5”. The next day (Friday) We were departing to the airport but not til later in the day so we laid by the pool and walked around til 5pm when we went back up to see the rooftop to enjoy it before we left and we got up there and we’re immediately told “we’re not open yet, we will be open tomorrow”. This was the runaround the whole time we were there. We wouldn’t have chose this hotel for our honeymoon if they would’ve informed us from the beginning that the rooftop was closed. It’s even more disappointing that they couldn’t just tell us the truth from the beginning instead of lying that it was weather related etc.
Stayed 2 nights in Apr 2022
Response from Carla Ros - Hotel Manager on 17 Apr 2022
Dear Marissa, Thank you for your feedback. We are very sorry to read that your stay at MiM Ibiza hotel did not meet your expectations and we truly apologize for the inconvenience. Due to a complicated weather that week, our rooftop terrace opening has been delayed daily. We did our best to open on time but unfortunately is was not possible for that reason. We do hope to have another opportunity to welcome you and make live a memorable full experience with us. Kind regards,

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Apr 2022
Response from Carla Ros - Hotel Manager on 17 Apr 2022
Dear Richard, Thank you for rating us on Expedia. We are glad to read that you enjoyed your stay at MiM Ibiza hotel and we look forward to welcoming you back this season! Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2021

8/10 Good

mike

Liked: Cleanliness, staff & service, property conditions & facilities
Could have been better...our fault.
Should have checked our room, but just for one night it was acceptable. But no way for a weeks stay...it was far, far too small. Breakfast was fine though and front desk friendly. Would be stay again? No. Plenty of other accommodation around.
Stayed 1 night in Oct 2021

6/10 Okay

Isaac

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very close to the beach and staff were excellent. AC and bed weren’t great. Definitely don’t recommend the cozy room, either upgrade or spend your money elsewhere.
Stayed 3 nights in Sep 2021
Response from Carla Ros - Hotel Manager on 3 Oct 2021
Dear Isaac, Thank you for you review. We are sorry to read that your stay at hotel MiM Ibiza did not meet your expectations. If you decide to give us another chance, please make sure to contact us in order to help you choosing a room category that will better suit your needs. We look forward to welcoming you back and making your stay magical! Kind regards,

4/10 Poor

Paul

Disliked: Property conditions & facilities, room comfort
Quite Possibly My Worst Hotel Stay Ever
After reading the (older) reviews I was so excited to finish our Ibiza holiday off in style.. rooftop sunbathing and drinks, nice chilled vibe, Art Deco style rooms and interiors. But what a disappointment. After asking hotels.com and the hotel directly to confirm that the room type (Tiny Room) was suitable for 2 adult males, I was told in no uncertain terms that it was fine. We arrived any the room was little more than a laundry cupboard. We were in room 101, with the lift shaft INSIDE OUR ROOM. Not only that, but the staircase behind our headboard. The bed was crammed into a corner with barely any space to get in it, and it sagged in the middle. The room was also scuffed and felt dirty in places. There was constant noise in the hotel and quite possibly it was one of the worst sleeps I’ve ever had in a hotel. Also, the rooftop bar/sunbathing is now just a bar (not as in the photos with loungers/beds) and is only open from 17:30!!! The pool area is tiny, no beds available on any day we were there, and also parking isn’t available as stated - it’s just street parking if you’re lucky. Breakfast starts at 8, so if you’re up and out early there’s no option for a takeaway coffee or fruit, also extremely disappointing. The staff were super friendly, but I just can’t let that cloud over what was a really expensive stay and a property I wouldn’t recommend to anyone.
Stayed 2 nights in Sep 2021
Response from Carla Ros - Hotel Manager on 3 Oct 2021
Dear Guest, Thank you for your review. We are very sorry to read that your stay at hotel MiM Ibiza did not meet your expectations. Our service standards do not represent your experience at all and we thank you for sharing it with us. Moreover, it is possible to take away breakfast in case of early departure. You simply had to previously ask our front office and we would have been more than happy to organise this for you. We do hope to have another opportunity in the future. If you decide so, make sure to contact us in order to help you choosing the room category that will suit your needs. Kind regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cute
Would highly recommend it. Great location such a nice hotel and lovely staff
Stayed 2 nights in Aug 2021
Response from Carla Ros - Hotel Manager on 3 Oct 2021
Dear Guest, Thank you for sharing your experience at hotel MiM Ibiza. We are very happy to read that you enjoyed our great location in Figueretas and our amazing staff. We look forward to welcoming you back soon! Kind regards,

10/10 Excellent

Rajivsan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little boutique hotel.
Great little boutique hotel with a great rooftop bar which was great in the evenings for some pre drinks. Hotels was modern and breakfast was nice. We had a design room which was a good enough size. No secure parking but there is q free public car park across the road.
Stayed 1 night in Aug 2021
Response from Carla Ros - Hotel Manager on 3 Oct 2021
Dear Rajivsan, Thank you for the great review! We are delighted to read that you enjoyed your stay at hotel MiM Ibiza to the fullest. We look forward to welcoming you back in the near future! Kind regards,

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Lovely hotel with a great design, very close to ibiza town Breakfast was excellent, service was good. The pool and the sky bar were fantastic My only problem was that I forgot my top in the room, came back after 2 days to take it and they told me they didn’t find it :( Overall I had a great stay there
Stayed 1 night in Aug 2021
Response from Carla Ros - Hotel Manager on 3 Oct 2021
Dear Laura, Thank you for choosing MiM hotel during your stay in Ibiza. We are delighted to read you enjoyed the hotel design, the breakfast at Deco restaurant and the Skybar rooftop. Regarding your top, have you tried contacting us recently? If not, please contact our front office; Sometimes our lost property department receives items a few days after check-out. We apologise for the inconvenience and we hope we will be able to return it to you eventually! We look forward to welcoming you back next season! Kind regards,

8/10 Good

George

Liked: Staff & service
Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super vriendelijk personeel, uitgebreid en lekker ontbijt, goeie airco op de kamer, mooi zwembad, heel lekker eten in de indrukwekkende rooftopbar... Zeker een aanrader!
Stayed 4 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2020

8/10 Good

Dena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2020

10/10 Excellent

TRACEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Going to Ibiza? Stay here!
Can’t say enough good things about this hotel. Excellent staff, beautifully decorated, great food, the sky bar on the rooftop was an amazing place to have dinner. Our room was upgraded and was really well designed, the bed was super comfortable. I would definitely stay here again... we travel a lot and see a lot of hotels and this was a real favorite.
Stayed 1 night in Sep 2020
Response from Carla Ros - Hotel Manager on 25 Sept 2020
Dear Tracey We thank you every word in this review and appreciate your excellent score of our hotel services. We are happy to know that you had an amazing stay with us. See you next summer 2021! Best regards,

10/10 Excellent

Robin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness
Clean comfortable room. A little small but nice. Nicely decorated. Breakfast was good and staff are very friendly. There was No parking and parking can be very difficult to find close by. Had to drive around for a little while to find somewhere that was 10 minutes walk away.
Stayed 1 night in Aug 2020
Response from Carla Ros - Hotel Manager on 30 Sept 2020
Dear Guest Many thanks for staying at MiM Ibiza! Your opinion is always important for us. Kindest

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Couple break
Nice hotel. Seemed under staffed
Stayed 5 nights in Jul 2020

6/10 Okay

Tracy, England

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel is beautiful, reception staff lovely but the breakfast staff were not good at all. Everything seemed an effort for them. Due to Covid they had to bring everything to us but we felt like we were just an inconvenience.
Stayed 4 nights in Jul 2020
Response from Carla Ros - Hotel Manager on 30 Sept 2020
Dear Tracy We would like to thank you for your opinion which is always important for us. If you could please give us more details about the breakfast events, that would be very much appreciated. Kindest regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020
Response from Lucía on 9 Jul 2020
Dear guest, Thank you for providing with your maximum rating. Looking forward to welcoming you again. Kind regards,