Medina del Lago

Property class: 4

Choose dates to view prices

At Medina del Lago, you can look forward to a terrace, a coffee shop/cafe and a garden. Treat yourself to a hot stone massage or other spa services. Enjoy the health club, as well as activities, such as archery and horse riding. In addition to a playground and an arcade/games room, guests can connect to free WiFi in public areas.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Restaurant
  • Gym
  • Breakfast available
The current price is RM574
RM694 total
8 Nov - 9 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Double Room, 2 Queen Beds

A room with a large window offering a view of mountains and a lake.

Standard Double Room, 2 Queen Beds

  • Lake view
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room

A hotel room with two beds, a desk, a chair, a small table, and a balcony with curtains.

Standard Double Room

  • Lake view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for King Room with Balcony

A hotel room with a large bed, a TV, a desk with a lamp, and a balcony with curtains.

King Room with Balcony

  • Lake view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for King Room with Lake View

A hotel room with a large bed, a wooden headboard, a small table, a chair, and a nightstand with a lamp.

King Room with Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Suite

A spacious bedroom with a large bed, a desk, and a chair. There is a large window with a view of trees and mountains.

Superior King Suite

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 100 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite

A bedroom with a large bed, a fireplace, a balcony with a view of the countryside, and a dining area with a table and chairs.

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for King Suite

A hotel room with a large bed, a nightstand with a lamp, a telephone, and a view of a landscape through a window.

King Suite

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
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About the area

Located in Otavalo, Medina del Lago is in a rural area and in the mountains. Condor Park and Peguche Waterfall reflect the area's natural beauty and area attractions include Tahuantinsuyo Weaving Workshop and Araque Water Park. Take the opportunity to explore the area for outdoor excitement like horse riding. Visit our Otavalo travel guide
Map
Gualabi, Colinas de San Pablo Lote 25A, Otavalo, Imbabura

What's nearby

  • A mountain with a rainbow, a wooden dock, and calm water.
    Lago San Pablo
    10 min drive - 9.7 km
  • Galeria Gabriel Ceballos Ulloa
    4 min drive - 2.6 km
  • Plaza de Ponchos
    5 min drive - 3.0 km
  • Taxopamba Waterfall
    17 min drive - 8.2 km
  • Cotocachi Cultural Museum
    22 min drive - 7.8 km

Getting around

  • Ibarra Station
    30 min drive
  • Quito (UIO-Mariscal Sucre Intl.)
    90 min drive

Restaurants

  • Tayta Wasi
    3 min drive
  • Balcon de Imbabura
    4 min drive
  • Buuf Steak House
    4 min drive
  • Tabascos
    4 min drive
  • Pizzería Siciliana
    4 min drive

About this property

Medina del Lago

  • Upscale family-friendly hotel in the mountains
  • Take advantage of a terrace, a coffee shop/cafe and a garden at Medina del Lago. Treat yourself to a hot stone massage or other spa services. Enjoy the health club, as well as activities, such as archery and horse riding. In addition to a playground and an arcade/games room, guests can connect to free WiFi in public areas.
  • Additional perks include:
    • An indoor pool
    • Free self-parking
    • Continental breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
    • Smoke-free property, a lift and a ballroom
    • Guest reviews say good things about the overall condition
  • Room features
  • All guest rooms at Medina del Lago feature comforts, such as premium bedding, in addition to
  • More amenities include:
    • Hypo-allergenic bedding, Egyptian cotton sheets and down duvets
    • Rainfall showers, free toiletries and hairdryers
    • 32-inch flat-screen TVs with satellite channels
    • Wardrobes/cupboards, daily housekeeping and phones

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Frequently asked questions

Does Medina del Lago have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Medina del Lago?

As of 25 Oct 2026, prices found for a 1-night stay for 2 adults at Medina del Lago on 8 Nov 2026 start from RM574, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Medina del Lago pet-friendly?

No, pets are not allowed at this property.

How much is parking at Medina del Lago?

Self-parking is free at this property.

What time is check-in at Medina del Lago?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Medina del Lago?

Checkout is at noon. Late checkout is available for USD 60.

Does Medina del Lago provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 130 per vehicle applies.

Where is Medina del Lago located?

This family-friendly Otavalo hotel is located in the mountains, within 1 mi (2 km) of Galeria Gabriel Ceballos Ulloa and Plaza de Ponchos. Tahuantinsuyo Weaving Workshop and Instituto Otavaleño de Antropología are also within 3 miles (5 km).

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Reviews

Medina del Lago Reviews

9.2

Wonderful

9.8

Cleanliness

9.4

Location

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 43 out of 58 reviews
Rating 8 - Good. 9 out of 58 reviews
Rating 6 - Okay. 3 out of 58 reviews
Rating 4 - Poor. 2 out of 58 reviews
Rating 2 - Terrible. 1 out of 58 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnificent panoramic views
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful mountain-side hotel. The view was amazing and they had horses that you could ride for a very reasonable price on a very scenic route. Would highly recommend if going to lago san pablo.
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort

Best hotel in the area with outstanding view

Best hotel in the Otavalo area, with an outstanding view and a very caring service. The fireplace was a particularly nice touch that you don't often find in hotels. While the location and the staff cannot be faulted, the hotel clearly need some renovations in the spa and common areas. Also the rooms could do with a bit more equipment (although the staff did provide everything we asked for). The two local guardian dogs Mia and Tia are incredibly friendly, and the surrounding area is very nice for a little nature walk.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and great service
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hotel with a magnificent view from Lago San Pablo only 1.5 hours away from Quito
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfull
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo se perdieron una estrella porque la cocina no estaba funcionando para la cena. Todo lo de más, increíble!
Stayed 1 night in Oct 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Zimmer war kalt und es wirkte alles etwas herunter gekommen .
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación hermosa y la atención muy buena desde que llegas. Eso sí, el baño no cuenta con los accesorios típicos de hotel, que si el gorro de baño, peineta, crema, etc. El locro de papa, delicioso. La hamburguesa no tanto, el desayuno sí está incluido en la tarifa. La vista es espectacular.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho la posibilidad de descansar Las instalaciones son increíbles
Stayed 1 night in Apr 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Malazo
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Espectacular sitio
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Todo hermoso. El desayuno debería mejorar
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien solo otorgar mejores beneficios a los clientes VIP y frecuentes
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendado
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Servicio de primera. Atención personalizada y amable. Instalaciones geniales con una vista increíble y excelente comida. Cuidado con los precios del transporte local que consigue el hotel. Son casi el doble el valor real de mercado.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely incredible place! The view will blow your mind! Will definitely recommend it
Stayed 2 nights in May 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gran experiencia con vista al lago

Muy bonita experiencia. Nos agradó mucho la fogata al atardecer. Lo malo que allí nos picaron unas pulgas (supongo que al hacerlo en campo, eso era imprevisible) que nos causaron mucha molestia. Fuera de eso, todo excelente. La comida con presentación gourmet nos pareció un poco costosa o, visto desde otro punto de vista, algo escasa en relación al precio. Recomendamos que se mejore la temperatura de la piscina la que se publicita como temperada y la verdad estaba apenas poco menos que fría. Excelente servicio e instalaciones muy cómodas y elegantes. La vista de los volcanes y el lago, es maravillosa.
Stayed 1 night in Apr 2022
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, room comfort

Vista impresionante

Bonito, limpio y bien atendido. Nos decepcionaron las comidas
Stayed 2 nights in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El trato excelente, la ubicación de ensueño, la calidad de alojamiento inmejorable, todo perfecto. Solo el acceso es por un camino adoquinado que según la época tiene piedras sueltas por lo que es mejor acceder en un coche alto.
Stayed 2 nights in Oct 2021
Verified review

6/10 Okay

Liked: Staff & service
El Hotel tiene un problema con la bomba de agua, que se escucha el ruido muy fuerte en la habitación, cuando la bomba se enciende y se paga. Se escucha también el ruido de las tuberías de agua, por lo que es descanso en la noche no es bueno.
Stayed 1 night in Sep 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very beautiful and the staff was very helpful. However, we were the only guests at the property. I had purchased a King Suite through Expedia, but when I checked in they told me that I didn't pay enough for the suite and they tried to put me in a regular room. After waiting almost two hours they gave me the suite I paid for. The room and view were spectacular, but frustrating that they didn't honor the room I paid for on Expedia immediately.
Stayed 2 nights in May 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My girlfriend and I had a great time at Medina del Lago. This place has a gorgeous view from the rooms, lobby and restaurant. The food and service were fantastic. The staff was really friendly and made sure our stay was great. We enjoyed the use of the jacuzzi and sauna every day we were there (they also have a pool). For anyone having to work remotely, we had no problems with the wifi and were able to have Zoom video calls daily. We are definitely planning to come back!
Stayed 3 nights in Dec 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena experiencia

Las instalaciones son geniales
Stayed 1 night in Nov 2020