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Ulasan tentang Cosmos City Suites & Apartments

3.5 out of 5
Cosmos City Suites & Apartments
Ajibode Primary School Road, Ajibode, U.I, Ibadan, Ibadan, Oyo

Ulasan

6.0
Penilaian 10 - Cemerlang. 1 daripada 3 ulasan" "
Penilaian 8 - Baik. 0 daripada 3 ulasan" "
Penilaian 6 - Boleh diterima. 1 daripada 3 ulasan" "
Penilaian 4 - Lemah. 0 daripada 3 ulasan" "
Penilaian 2 - Teruk. 1 daripada 3 ulasan" "

6.0/10

Kebersihan

6.6/10

Kakitangan & perkhidmatan

10/10

Kemudahan

6.0/10

Keadaan hartanah & kemudahan

2.0/10

Mesra alam

Ulasan

2/10 Teruk

Adesola

Pengembara perniagaan
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
This hotel is not to be trusted.
I will strongly advise guests not to book this hotel. The hotel refused to honour my fully paid confirmation receipt. The receptionist said that the booking confirmation had not been seen. Therefore, she won't allowed me to stay in the hotel. The receptionist called someone on the phone, whom she called the supervisor. The person insisted that l should pay another fee for the night and they would refund the payment l made online (Hotel.com) whenever it is received. I found that absurd. I have logged my complaint to Hotel.com and am waiting for my payment to be refunded. Another point that is worth saying is the hotel's location is in a squalor community with terrible roads. This hotel is not to be trusted. Stay away from the hotel.
Menginap 1 malam pada Ogo 2023
Respons daripada FO pada 14 Ogo 2023
Thank you for your opinion. We do hold our Integrity as key that is why we are still in business.Please note that the Hotel does not deny guest whose payment status to the HOTEL has been confirmed before the arrival of the guest either online or onsite, but when hotel is not privy to any information such as payments, room type, no of nights .. This will cause misinformation between the guest and the hotel.As regards the road and community it’s a natural infrastructural issue which we maintain from time to time as an organization, nevertheless security of any of our guest is of top priority to us and there has never been a negative report on this.

6/10 Boleh diterima

Jean-Luc

Pengembara perniagaan
Sukakan: Kakitangan & perkhidmatan
Good for rest
The hotel is good, rooms are ok even if the owner have to put toilets at the standing of the rooms. The environment is calm and it is not too easy to get to place.security is good inside the hotel, but I don't advise to come in or out late.
Menginap 2 malam pada Dis 2020
Respons daripada FOM pada 10 Dis 2020
Dear Jean, Thank you for choosing Cosmos City Suites & Apartments, we are glad you like the hotel and we so much appreciate your feedback. All observations will be worked on. we hope to see you again. Regards

10/10 Cemerlang

Pengembara yang disahkan

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
It was neat and welcoming the room was comfortable and I was able to relax
Menginap 2 malam pada Feb 2020
Respons daripada CCSA pada 13 Feb 2020
Thank you for choosing Cosmos city Suites, we are glad you enjoyed your stay.