"The reception was quite busy when I arrived and when it was my turn to check in, the attendant was positive, pleasant, and compassionate. She could see we had a long travel day and were exhausted. She got us right into our room and was able to provide us some grace at checkout.
Our room was exquisite, and a welcoming gift awaited us. The room was far nicer than I could have imagined, and my family was thrilled. It was a great way to end our trip to Greece.
Shortly after waking, we learned our flight was delayed, and again, the staff could not have been more accommodating. Not only were we able to enjoy a lovely, full offering breakfast, but we had ample time to lounge around the pool. When our flight was delayed again, we were offered the opportunity to store our luggage and use their wellness facilities for showers prior to our drive back to the airport.
And, probably the most touching part of our stay was how special it brought our trip to closure for our daughter’s 16th birthday. Not only were we able to enjoy a nicely prepared meal in our room, the staff was able to make sure we had a cake and candle to celebrate her birthday.
This was the best hotel experience I have ever had, and I am thoroughly grateful to the hotel staff for making it such a wonderful visit. "
