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Reviews of The Palazzo

2.5 out of 5
The Palazzo
House No: 15-31, Plot No: 103 to 105, KPHB, 5th Phase, Hyderabad, Andhra Pradesh

Reviews

6.6
Rating 10 - Excellent. 0 out of 7 reviews" "
Rating 8 - Good. 4 out of 7 reviews" "
Rating 6 - Okay. 2 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 1 out of 7 reviews" "

7.6/10

Cleanliness

6.0/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Mrudula

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Overall a good stay if travelling for work purpose.
Stayed 8 nights in Nov 2022

2/10 Terrible

Sri

Stayed 2 nights in Apr 2022

6/10 Okay

amrut, Gurgaon

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Budget stay for business travellers
Its a service apartment stay and is clean and cheap. The location is decent and is relatively quite and rooms are clean and decent. The breakfast isn't something to brag about as its very simple (I repeat the hotel is cheap) with 2-3 items only. However the staff (especially the night shift one) are rude and unprofessional. My booking from Expedia was for an AC w/ Breakfast buffet and upon arriving. he kept saying they don't have that info so he'll charge me for it. It was only after I had contacted Expedia's team that they called and had it sorted.
Stayed 1 night in Jun 2018
Response from Kishore Pingali on 29 Jul 2018
Dear Sir, Greetings from The Palazzo !!!!!!!!!!!!! We are sorry for the inconvenience. First of all we want to thank you for your valuable review on our facility The Palazzo. Sir, The Room Category which you booked was standard--non a\c only Due to some updation problem in the Room amenities column it is showing that a\c is included and room category it self is showing that it was non a\c. After we finding That breakfast is included in your package we have updated with same and you had the breakfast in the morning. Please give us a chance to serve you again we promise that we will serve our best. Thanking You sir Best Regards

8/10 Good

Kapil

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for the convention purpose
Nice and clean rooms. Management was okay.

8/10 Good

Ashu, Allahabad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Decent hotel
The Palazzo really is less of a hotel and more of a Business Flat (and that is a good thing). The room was large and a few minor niggles - well kept. The staff is friendly and definitely tries to help you.

8/10 Good

Vishtasp

6/10 Okay

sunny, ahmedabad

Liked: Cleanliness, room comfort
Nice hotel
They should have a good power back up, as frequent power cuts does not allow their ACs to run. Their break fast was same for all three days.