Rooftop terrace
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Reviews of Jade Scene Hotel

4 out of 5
Jade Scene Hotel
30/42 Nguyen Cong Tru, Hue

Reviews

9.6

Exceptional

Rating 10 - Excellent. 39 out of 47 reviews" "
Rating 8 - Good. 7 out of 47 reviews" "
Rating 6 - Okay. 0 out of 47 reviews" "
Rating 4 - Poor. 1 out of 47 reviews" "
Rating 2 - Terrible. 0 out of 47 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Really clean hotel, nice and central. Amazing view from the pool area, a
Stayed 2 nights in Apr 2024

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely stay at Jade Scene. The staff were so helpful! Easy to get to everywhere we wanted to go in Hue.
Stayed 3 nights in Apr 2024

8/10 Good

Vi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, lots of restaurants around. Staff was very helpful and friendly.
Stayed 3 nights in Apr 2024

10/10 Excellent

Adil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Anh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful, breakfast was very good, elevator works, the room was comfortable.
Stayed 1 night in Mar 2024
Response from Mr.Dat on 24 Mar 2024
Thanks you for enjoyed with our hotel.Hope to welcome you again next time in our hotel.Best wishes for you

8/10 Good

Scott

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds and clean and easy access to all tourist locations Breakfast staff very nice and helpful
Stayed 6 nights in Mar 2024
Response from Mr.Dat on 23 Mar 2024
Dear Scott,Thanks you for enjoyed with our hotel.Hope to welcome you again next time in our hotel.Best wishes for you

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Enjoyable stay. Nice area convenient to restaurants and for sightseeing. Good breakfast. Pleasant and helpful staff.
Stayed 3 nights in Feb 2024
Response from Mr.Dat on 26 Feb 2024
Dear James,Thank you for enjoyed with our hotel.Hope to welcome you again next time in our hotel.Best wishes for you

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the middle of Hue
Stayed 3 nights in Jan 2024
Response from Mr.Dat on 13 Feb 2024
Dear John,Thanks you for enjoyed with our hotel.Hope to welcome you you again next time in our hotel.Best wishes for you and Happy Lunar new year

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Jade Scene. An unexpected highlight was the multiple roof top decks by the pool, overlooking the city and listening to night music.
Stayed 5 nights in Jan 2024
Response from Mr.Dat on 8 Feb 2024
Dear Barbara,Thanks you for enjoyed with our hotel.Hope to welcome you again next time in our hotel.Best wishes for you

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Mr.Dat on 4 Feb 2024
Dear Greg,Thanks you for enjoyed with our hotel.Hope to welcome you again next time in our hotel.Have a nice trip and Best wishes for you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Really enjoyed our stay here. The staff were really amazing, very friendly, provided very high end service by giving extensive recommendations and making bookings to make the most of our stay. Couldn't hear any karaoke or bars at night so that was a major plus in a strategic area. The room was clean and very spacious. Highly recommended!
Stayed 2 nights in Jan 2024
Response from Mr.Dat on 4 Feb 2024
Dear guest,Thanks you for enjoyed with our hotel.Hope to welcome you again next time in our hotel.Have a nice trip and Best wishes for you

10/10 Excellent

RUTH

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is outstanding. Very friendly, helpful and polite.
Stayed 3 nights in Jan 2024
Response from Mr.Dat on 22 Jan 2024
Thank you very much for taking the time to review Jade Scene Hotel.We are so happy to know you had a great stay with us. Your kind words will be shared to all the team to keep them motivated.We wish to welcome you back.

10/10 Excellent

Christopher

Stayed 4 nights in Dec 2023
Response from Mr.Dat on 2 Feb 2024
Dear Christopher,Thanks you for enjoyed with our hotel.Hope to welcome you again next time in our hotel.Have a nice trip and best wishes to you

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 Nights in Hue
It was a great choice for 2 nights in Hue. We had a comfortable room and good access to services in the neighborhood.
Stayed 2 nights in Dec 2023
Response from MINA on 2 Jan 2024
Thank you very much for staying at Jade Scene Hue. Even though there might have been some problems which made you uncomfortable during your time here, we truly hope that you enjoyed the moments with us as well as having memorable experiences. Above all, we strongly appreciate all your feedback that helps us improve our service. Wish you and your family all the best.

10/10 Excellent

Amber, Regina

Stayed 2 nights in Dec 2023
Response from MINA on 2 Jan 2024
Thank you very much for taking the time to review Jade Scene Hotel.We are so happy to know you had a great stay with us. Your kind words will be shared to all the team to keep them motivated.We wish to welcome you back.

10/10 Excellent

Luisa

Travelled with family
Liked: Cleanliness, staff & service
Love it!!!!
Mina is amazing! She explained everything about Hue, what to do, prices and options. Thank you for everything! Hotel should have her a raise for the incredible customer service. The bedroom looks better in person. Very good price. AMAZING breakfast with lots of fruits and fresh juice options. Location is great. We loved it. Big hugs from Brazil s2
Stayed 1 night in Dec 2023
Response from HA on 2 Jan 2024
Thank you very much for sharing your experience about your recent stay at Jade Scene Hotel .We're truly delighted to hear that you had a pleasant stay with us and that our colleagues have been helpful to make your experience even more enjoyable. Your valuable feedback let us know how we're doing and greatly motivate us in our commitment to excellence.Once again, thank you for visiting us and we look forward to welcoming you back soon when your travels bring you to this beautiful city.

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and convenient
The reception staff were brilliant and very welcoming, room was Clean and tidy ….close by to everything
Stayed 2 nights in Nov 2023
Response from Jade scene hotel on 14 Nov 2023
Thank you very much for taking the time to review Jade Scene Hotel.We are so happy to know you had a great stay with us. Your kind words will be shared to all the team to keep them motivated.We wish to welcome you back.

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and friendly staff!
Stayed 1 night in Oct 2023
Response from MINA on 23 Oct 2023
Thank you very much for taking the time to review Jade Scene Hotel.We are so happy to know you had a great stay with us. Your kind words will be shared to all the team to keep them motivated.We wish to welcome you back.

10/10 Excellent

Graeme

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic welcome, well kept hotel and conveniently located
Stayed 3 nights in Aug 2023
Response from Jade Scene Hotel on 24 Aug 2023
Dear Graeme,Thanks you for enjoyed with our hotel.Hope to welcome you again next time in our hotel.Best wishes for you

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff, nice hotel
Stayed 2 nights in Aug 2023
Response from Jade scene hotel on 19 Aug 2023
Dear Sharon,Thank you for enjoyed with our hotel.Hope to welcome you again next time in our hotel.Best wishes for you

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, property conditions & facilities
Love the location and the staff’s good service!
Stayed 2 nights in Jun 2023
Response from Jade scene hotel on 30 Jun 2023
Dear Lily,Thank you for enjoyed with our hotel.Hope to welcome you again next time in our hotel.Best wishes for you

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
The location of this hotel is great. The staff are amazing. Very help and very happy. Room was big. They also have a clothes washing service. The massage therapist was also amazing.
Stayed 3 nights in Jun 2023
Response from Jade Scene Hotel on 16 Jun 2023
Dear Sonia,Thank you for enjoyed with our hotel.Hope to sever you again next time in our hotel.Have a nice trip & Best wishes for you

10/10 Excellent

William

Liked: Property conditions & facilities, room comfort
A little bit of haven in Hue.
What a great hotel. Down a little ally right next to the weekend walking street. Lots of great restaurants and bars within walking distance. Shopping and laundry too. (try the Secret Lounge just up the alley) Outstanding service always with a smile (thank you Ni) and a comfortable room with great a/c. Refreshing pool on the roof and a good breakfast cooked to order (80k dong per person). The hotel staff will give a quick rundown on available tours with no pressure when you check in. Great place to stay while in the ancient city of Hue.
Stayed 5 nights in May 2023
Response from Jade scene on 28 May 2023
Dear William,Thank you for choosing our hotel.Thank you for enjoyed with our hotel.Hope to welcome you again next time in our hotel.Have a nice trip.Best wishes for you

10/10 Excellent

eric

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This has to have the friendliest staff anywhere In Vietnam ! A great hotel in a great location, close to food & pubs and all the sights. Clean, well maintained rooms
Response from Jade Scene Hotel on 22 May 2023
Dear Eric,Thank you for choosing our hotel.Thank you for enjoyed with us.Hope to welcome you again next time in our hotel.Best wishes to you and your family also.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service
Rooftop pool a great relief after a hot day touring the citadel and surrounding pagodas and tombs.
Stayed 2 nights in May 2023
Response from Jade scene hotel on 21 May 2023
Dear Matthew,Thank you for your review.Thank you for enjoyed with our hotel.Hope to serve you next time in our hotel.Have a nice trip and best wishes for you

10/10 Excellent

Steven

Stayed 1 night in May 2023
Response from Jade scene hotel on 7 Jun 2023
Dear Stven,Thank you for enjoyed with our hotel.Hope to serve you again next time in our hotel.Best wishes for you

10/10 Excellent

Nara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for location, staff, and price
Our room was big, comfortable, and clean. They provided flip flops, bath robes, local brand water bottles, toothbrush/toothpaste and the usual toiletries. They also have an area on the rooftop and you can bring your own food/beverage to enjoy. The staff was very helpful, enthusiastic, and energetic. They recommended many places to have local Vietnamese food and places to check out—they wrote all of this down on a map of the area. They can book tours and car services for us, but they were never pushy. Someone was always around to greet us when we left or entered the hotel. The breakfast they provided were delicious. There were Vietnamese food and western food. Examples: bun bo hue (Vietnamese noodle soup), pate, cheese, sausages, steam veggies, fruits, omelette, scrambled eggs, crepe pancakes, and many types of fresh fruit juices (loved the dragon fruit juice and the mango fruit juice) that taste like blended fruits with no added sugar, yogurt and so much more—this is not the kind of complimentary breakfast you will ever see in the U.S. I highly recommend this hotel. There are many great restaurants, coffee and boba shops. It was about a 20 min walk from the Imperial City (the walk was nice; there’s a park, a promenade, and pretty bridges and it was safe to walk at night). Also recommend these hair salons: Phantom Men’s Hair Salon for men a block away and Hair Salon Lee Khánh for women a few blocks away; about USD $4-$8 for highly skilled hairstyles.
Stayed 2 nights in Apr 2023
Response from Grace on 10 May 2023
Thank you for your lovely review. We truly hope that you enjoyed the moments with us as well as having memorable experiences. Above all, we strongly appreciate all your feedback that helps us improve our service. Wish you and your family all the best.

10/10 Excellent

Siobhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large, clean room and excellent staff. Extremely helpful, courteous and patient. Arranged a number of tours and transportation for me and all were great.
Response from Grace on 17 Jan 2023
Thank you so much for your lovely review. We strongly appreciate all your feedback that helps us improve our bussiness. Wish you and your family all the best.

10/10 Excellent

Lynnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Super nice staff. Would definitely stay again and recommend to anyone.
Stayed 2 nights in Nov 2022
Response from MINA on 17 Dec 2022
Thank you very much for staying at Jade Scene Hue. Even though there might have been some problems which made you and your family uncomfortable during your time here, we truly hope that you enjoyed the moments with us as well as having memorable experiences. Above all, we strongly appreciate all your feedback that helps us improve our service. Wish you and your family all the best.

10/10 Excellent

YUKI

Liked: Cleanliness, staff & service, amenities
一本小道を入るので静かで可愛いホテルです スタッフもとても親切です　特に朝食の場所のスタッフは面倒みよく笑顔です　朝ごはんも地元のもので一杯です　朝食の前に誰もいないプールでエクセサイズできました 出発の２時間前にこのホテルのスパでマッサージを受けました　とても上手で帰国する前に体がとてもリラックスできました　すぐ近くにあるカフェでsalty coffeeを試して下さい　本当に美味しくて毎日通いました
Stayed 1 night in Apr 2024

10/10 Excellent

Kerstin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Zentrale gelegen Hotel. Haben uns sehr wohlfühlen dort.
Response from Mr.Dat on 23 Mar 2024
Dear Kerstin,Thanks you for enjoyed with our hotel.Hope to welcome you again next time in our hotel.Best wishes for you

8/10 Good

Sussie Prang

Stayed 3 nights in Feb 2024
Response from Mr.Dat on 26 Feb 2024
Dear Sussie Prang,Thank you for enjoyed with our hotel.Hope to welcome you again next time in our hotel.Best wishes for you

8/10 Good

LAVAUD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel correct mais environnement moyen
Hôtel correct un peu en dehors du quartier routard bruyant. Personnel très accueillant parlant un anglais correct
Stayed 5 nights in Feb 2024
Response from Mr.Dat on 19 Feb 2024
Dear Lavad,Thank you for enjoyed with our hotel.Hope to welcome you again next time in our hotel.Best wishes for you

10/10 Excellent

Erik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended!
Very nice stay here! Breakfast was delicious and the staff was super helpful!
Stayed 1 night in Jan 2024
Response from Mr.Dat on 23 Jan 2024
Thank you very much for taking the time to review Jade Scene Hotel.We are so happy to know you had a great stay with us. Your kind words will be shared to all the team to keep them motivated.We wish to welcome you back.

8/10 Good

Filipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Jade Scene Hotel on 8 Dec 2023
Thank you very much for taking the time to review Jade Scene Hotel.We are so happy to know you had a great stay with us. Your kind words will be shared to all the team to keep them motivated.We wish to welcome you back.

4/10 Poor

Alain

Disliked: Staff & service, room comfort
Stayed 2 nights in Nov 2023
Response from Jade Scene hotel on 18 Nov 2023
Thank you very much for taking the time to review Jade Scene Hotel.We are so happy to know you had a great stay with us.We wish to welcome you back.

10/10 Excellent

Angelika

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schöne und angenehme Unterkunft und die Atmosphäre der Unterkunft ist äußerst zufriedenstellend. Das Personal ist sehr zuvorkommend und sehr liebenswert! Bei Fragen jederzeit zur Stelle. Die Unterkunft war gut zu Fuß erreichbar und es gab viele Cafés, Restaurants und Geschäfte in der Nähe. Sehenswürdigkeiten konnten mit Grab gut erreicht werden. Der Pool könnte etwas sauberer sein, aber das zieht die Bewertung nicht runter. Alles in einem ein sehr schönes Hotel und das Personal steuert dazu bei!
Stayed 1 night in Sep 2023
Response from Jade Scene Hotel on 7 Sept 2023
Dear Angelika,Thank you for enjoyed with our hotel.Hope to welcome you again next time in our hotel.Best wishes for you

10/10 Excellent

jonathan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Encore un très belle hôtel au Vietnam. Chambre spacieuse (3 adultes), literie confortable, piscine sur le toit très agréable. Personnel très gentil. Je recommande.
Stayed 1 night in Apr 2023
Response from Grace on 10 May 2023
Merci pour votre belle critique. Nous espérons vraiment que vous avez apprécié les moments avec nous ainsi que des expériences mémorables. Par-dessus tout, nous apprécions fortement tous vos commentaires qui nous aident à améliorer notre service. Je vous souhaite, à vous et à votre famille, tout le meilleur.

10/10 Excellent

Henrik Lysdahl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prøv det
Fantastisk dejlig nyere hotel med god beliggenhed i en gyde hvor der er stille og rolig og dog alligevel tæt på alting. Kan varmt anbefales. Personalet var utrolig hjælpsom og venlige
Stayed 3 nights in Jan 2023
Response from Grace on 17 Jan 2023
Thank you for your lovely review. We strongly appreciate all your feedback that helps us improve our bussiness. Wish you and your family all the best.