6/10 Okay
Aalok
22 Jun 2017
Disliked: Staff & service
Competent Hotel, But service lets it down
The hotel could have been great if it behaved like a class hotel. Food is good, an so are the rooms. I ordered dinner from room service. The dish was the hotel's interpretation of chicken stroganoff. I requested for a side of some steamed veggies, The hotel served up decent stroganoff along with three baton of beans, a tiny mushroom cut into two, three small pices of carrot and two small florets of broccoli. The bill was given when I had finished food and I was shocked to see Rs 200 +++ for the measly vegetables along with the main dish's Rs 425 +++, at 8 pm. I called up soom service and asked them on what basis had they charged me such an amount for such few veggies. They said they will revert, which they did when they sent the bill back unchanged at 9 pm with the same amount of veggies repeated. I didn't feel like calling them again to ask them why I would want to eat these vegetables one hour after finishing dinner, and paid up for the vegetables.
Aalok
Stayed 1 night in Jun 2017