The Ugly House brings authentic charm to Southeast Houston with practical amenities that make extended stays comfortable. Guests connect easily with in-room WiFi while the self-parking arrangement eliminates common travel hassles.
Southeast Houston, a neighbourhood in Houston, is home to The Ugly House. NRG Park is a notable landmark and some of the area's popular attractions include Houston Zoo and Downtown Aquarium. Looking to enjoy an event or a game? See what's going on at NRG Stadium or Toyota Center. Visit our Houston travel guide
The Ugly House provides everything that you need. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
Free self-parking
Room features
All guest rooms at The Ugly House include comforts, such as laptop-friendly workspaces and air conditioning, in addition to amenities, such as free WiFi and separate sitting areas.
Extra amenities include:
Kitchens with full-sized fridge/freezers, microwaves and ovens
Private gardens, wardrobes/cupboards and separate sitting areas
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Guests are required to download the property's idlobby mobile app before check-in
Information provided by the property may be translated using automated translation tools
Guests are required to contact this property by telephone prior to arrival to arrange check-in.
Renovations and closures
This property is closed from 16 August 2025 to 15 September 2027 (dates subject to change).
Access methods
Access code, private entrance
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
Optional extras
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have any lifts
Property is also known as
The Ugly House Houston
The Ugly House Guesthouse
The Ugly House Guesthouse Houston
Frequently asked questions
Is The Ugly House pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Ugly House?
Self-parking is free at this property.
What time is check-in at The Ugly House?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability).
What time is check-out at The Ugly House?
Checkout is at 10:00 AM. Late check-out is available for a fee (subject to availability).
Where is The Ugly House located?
Located in Southeast Houston, this guesthouse is within 6 miles (10 km) of Houston Sports Park, Houston Methodist Hospital and University of Houston. NRG Stadium and MD Anderson Cancer Center are also within 9 miles (15 km).
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Reviews
The Ugly House Reviews
6.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The staff was very helpful on locating corner stores and grocery stores. The staff was very polite, friendly and respectful and made my stay very comfortable and safe. I highly recommend The Ugly House to everyone.
The most incredible place I've ever known, it made me feel at home. The lady who takes care of it is incredibly kind and attentive. My fellow lodgers are amazing people. There's an atmosphere of peace and tranquility that makes you feel at home, but most importantly, you feel safe, comfortable, and at peace. With the security of living like family. I will miss you all, but I'll come back every time I travel to Houston. There's no more pleasant place than 'The Ugly House,' which, to me, should be called 'The Beauty House.' Love you all. Thank you all
Photos on the listing are VERY misleading. The property was filthy, smelled of mold, and visually had BLACK mold in nearly every corner of the house ESPECIALLY in the bathroom. Had I known the true condition of this property I would not of booked due to a severe allergy I have to mold, as does my 9 year old daughter who was with me for this trip. We originally had booked for 2 nights, but could not stay there a second night as it was a serious concern for our health. We have been home now for a week and we are still recovering from the allergic reaction we both suffered during the one night we were there.
There was no on site staff, the staff on the phone was very pleasant though. The other people staying there were also very nice. The customer service was truly excellent.
But this property is the most serious health hazard I’ve ever seen. It is NOT suitable for anyone to stay/live in.
The location is cool its just very far unless you're headed to the airport or work in the local area . It also floods pretty bad in the area but it's a nice place.
Door code was not working my first day, worst bunk bed i’ve sleeped in because it was moving a lot, temperature was very cold and they give my only a thin blanket, floor of the bathroom was covered with the same wet towel for four days, bathroom was also dirty and there was strange smells in the house. Sorry about the bad review, I hate doing that but if it can help futur visitor having a better experience than me, hope it can help.
A woman that I don't know who was, but was nice, other no recommend as there is just one bathroom for many rooms, too much people, have to wait long time just to use it.,
And I can't access to the property as is lock inside and the code they give didn't work, you have to knock the door very loud to someone open for you to enter, also the TV never worked, I am really never go again.
Stayed here because of the price.
But I will never ever stay here again.
The staff was rude and made the environment very tense.
Tiffany is the house manager who has been to comfortable with her power to remove anyone on any day she is feeling bad.
Her helper Courtney is lazy and I ended up cleaning a majority of this dirty house.
Should be called Dirty House, unless they are referring to how Ugly the staff is to guests.
If I could give it a 0 star I would.
Stay away for your safety and well being.
Thank you.
the place is located in an area where most of the houses have bars on the doors and windows. The room that was provided for me was a bedroom or something that was divided in half with sheetrock that was very poorly done. The room was only about 6 feet wide and 10 feet long painted a dark red. The door was the wrong size for the opening so there was gaps all around the door. The door did lock but since it didn't fit the opening as it was to small you could push open the door even with it being locked. The house had 8 rooms that I am sure was converted out of other rooms that were very poorly constructed. There was only one bathroom and it was very unsanitary. the shower/tub had rust stains and what looked like to me mold around the areas of the caulking. The ledge of the window in the shower had open tubes of toothpaste. I am supried