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Reviews of Days Inn by Wyndham Hot Springs

2.5 out of 5
Days Inn by Wyndham Hot Springs
2208 Central Ave, Hot Springs, AR

Reviews

4.6
Rating 10 - Excellent. 73 out of 1001 reviews" "
Rating 8 - Good. 124 out of 1001 reviews" "
Rating 6 - Okay. 173 out of 1001 reviews" "
Rating 4 - Poor. 214 out of 1001 reviews" "
Rating 2 - Terrible. 417 out of 1001 reviews" "

5.0/10

Cleanliness

6.0/10

Staff & service

4.0/10

Amenities

4.2/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

2/10 Terrible

Deborah

Disliked: Cleanliness, staff & service, property conditions & facilities
The place wasn’t what we expected. The room smelled, the curtains were falling off the windows, the blow dryer didn’t work, there were no towels in the room, the only soap looked like it had already been used, the front door was beat up, the bathroom door had a bust in it. We checked out Saturday morning and did not stay the second night we had booked. The lady at the front desk was very nice and did all she could for us. She did get towels and a blow dryer for us.
Stayed 2 nights in Apr 2024

8/10 Good

Valerie

Travelled with partner
Disliked: Amenities, property conditions & facilities
It was an okay stay. Would not reccomend for someone unfamiliar with the area. Definately a shady spot.
Stayed 1 night in Mar 2024

2/10 Terrible

Sharon

Travelled with family
Never got inside, hotel over booked, not managers fault they were very kind and helpful! Expedia over booked them. Hotel was old and run down!
Stayed 1 night in Apr 2024

2/10 Terrible

Weston

Travelled with group
I was unable to check in because Expedia overbooked the rooms.
Stayed 1 night in Apr 2024

4/10 Poor

Madeline

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this property online. When we arrived the property outside was in rough shape. It looked run down and in poor condition. It looked like a very CHEAP hotel. The room was large but the condition was poor as well. The room appeard somewhat clean and the mattress was comfortable. The furniture was minimal and tattered. Some drawers were not usable. The tv was not working and we had to ask 3 different times before someone finally came to fix it. The carpet was damp so im not sure what that was from and at this point i didnt want to think about it so i wore socks and shoes. The bathroom fan was missing the cover and wires were hanging. The bathroom door would not close because it didnt fit. The shower was small, appeared dirty or just in poor condition and looked uninviting so we did not use it. The door to the room had a safety latch missing and the door did not close entirely. We felt unsafe. The so called "Breakfast" was muffin and coffee. We were here for 1 night, we used our expedia points to pay for most of the room online and did not have the money to pay for a different hotel so we had to make the best of it. We will not be back again. I would not recommend this hotel at all.
Stayed 1 night in Apr 2024

2/10 Terrible

Freda

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was run down, lacked basic supplies like towels, toilet paper. One of the rooms was very smelly like dog s**t. Carpets were filthy. Worse place ever! Do not stay here!!!
Stayed 2 nights in Apr 2024

2/10 Terrible

Kendra

Travelled with family, Travelled with pets
Disliked: Cleanliness, property conditions & facilities
The lady at the counter was nice. But our first room had no a/c but had a construction fan blowing on the desk. The second one was filthy and stuck! No water pressure. The face to the a/c was rattling all night. People screaming and fighting all night outside. When we left to get food a bunch of people blocked the stair way until our dogs came up. I left to get coffee the next morning and some lady was standing outside the from door and asked if I knew someone around there. I politely said no and that I was not from around there. Then she caught and attitude with me and started screaming that I shouldn’t be there then.. I will not be coming back here.
Stayed 1 night in Apr 2024

2/10 Terrible

Randall

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smelled horrible, old and dirty
Stayed 1 night in Apr 2024

2/10 Terrible

Lydia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Actually the worst place I’ve ever been to. Someone was in our room when we got there because the manager said that some people get the master key and crash in rooms😳 so we were put in a heavily smoking room with roaches. It was disgusting. Manager was not compliant and didn’t help at all. She in fact left and didn’t answer us. We got a new place to stay because it was unsafe and unsanitary
Stayed 3 nights in Apr 2024

2/10 Terrible

Ryan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property is incredibly misrepresented in the photos. The pool belongs to the defunct, boarded up hotel next door and is no longer available. The whole thing smells of stale smoke and depression. I'm a facilities maintenence professional with a decade of experience and professional certifications. The entire property is in dire need of a complete renovation, and from what I saw, could easily be condemned. I'm also a competitive shooter with a background in bouncing at sketchy bars and even I felt uneasy with the area and the characters hanging around. I didn't even enter the room, and from the door I saw bleach stains all over the worn out carpet, stains on the sheets and towels, and immediately checked out to pay 3x the price at another hotel.
Stayed 4 nights in Apr 2024

2/10 Terrible

Karen

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place should be condemned. It is known by the locals as a crack house, cockroaches, stained carpet that looks like a chalk line of a dead cat. Duct taped doors between rooms, that’s safety ( not ) stayed one night then cut my losses and ran screaming. Had to purchase sheets and blankets just to make it through the night. And I am very disappointed that you allowed such a dumb to exist on your site.
Stayed 3 nights in Apr 2024

2/10 Terrible

shelley, Westminster

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived 4:30pm and had to wait 15 mins for the front desk lady to return to the office and check me and 4 other customers in. First room AC was broken, second room the smoke detector coming out of wall, lamp cord was cut, shower floor had patches, outside they had a piece of wood covering a large hole, and the breakfast was horrible. Worst place I ever stayed in my life, sad that Wyndham doesn’t fix it up. The bed and pillows were comfortable.
Stayed 1 night in Apr 2024

2/10 Terrible

Shade

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You souldnt advise revisions when its the truth!
Stayed 1 night in Apr 2024

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to everything I need shopping the casino food the all in one spot
Stayed 1 night in Mar 2024

2/10 Terrible

Yvonne

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms was a mess. The ceiling was falling in, the bed had blood on the sheets, the walls has mold on them. Very bad. We had to leave and get another room that was safer and clean. Very unsafe area in Hot Springs.

2/10 Terrible

Daniel C Orr

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Thus was a joke. No one should want to stay here. We checked in and entered the room. Went straight to the office and checked out! Good place to house homeless.
Stayed 2 nights in Mar 2024

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, property conditions & facilities
Run down in a bad area and its two women.
Stayed 1 night in Mar 2024

2/10 Terrible

Christina E

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't even know where to begin, the place was terrible! I was going reasonably low price and on what was available but, I would have been better off sleeping in my car. When we pulled up the place looked like a crack den. You can tell that there were shaddy residents there, like pay by the week living. We were coming to enjoy the bathhouse amd was my first time in Hot Springs. The room smelled of mold, like old potatoes. The sheets had stains. There were no towels. Called front desk, she was not able to find but a few for us. The front desk lady looked overwhelmed, over worked, and short tempered. We went to the Dollar General to buy Lysol to spary down the room and beds, just to feel safe enough to stay there and to cover the terrible smell.
Stayed 2 nights in Mar 2024

4/10 Poor

Tracy

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Not organized. Rooms could be better.
Stayed 2 nights in Mar 2024

2/10 Terrible

Christina

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
There was mold in the roof of my shower, room only had a bathroom light, the curtains would barely stay on the window.
Stayed 2 nights in Mar 2024

8/10 Good

Dejah

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
It was good.
Stayed 1 night in Mar 2024

2/10 Terrible

Brandie

Disliked: Cleanliness, staff & service, property conditions & facilities
No one was in th office for me to check in. The door was locked and no one answers the phone. I had to get another hotel and. Currently fighting to get my money back that was reimbursed. It was not a safe place for me and my 3 kids as a single mother to stay just driving and looking around, people were everywhere like they lived there and making drug deals. BEWARE AND DO NOT STAY HERE!!
Stayed 3 nights in Mar 2024

4/10 Poor

Valerie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The clerk at check in was wonderful.. other than that, I didn't feel safe at all. There was immense noise ALL night long, then as I was getting ready to leave, I saw a drug deal happen right in front tof me.
Stayed 1 night in Mar 2024

8/10 Good

Jannette

There was no continental breakfast just toast, that was disappointing. No manager or staff for over 3 hours during breakfast and checkout only a night security guard was there.
Stayed 1 night in Mar 2024

2/10 Terrible

Crystal

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived to check in, the lady at the front desk said they did not have a room available for us. There was a man at the desk as well, and he kept mumbling under his breath. When asked who he was, he stated his name was Paul and he was with maintenance. He repeatedly said that I should have known better than to book through a third party and it wasn't their problem. He was rude and not apologetic at all for their mistake.
Stayed 1 night in Mar 2024

4/10 Poor

Kamilah

Disliked: Amenities
No pool, no king sized bed, roaches, strangers hanging about outside my room. Every other hotel booked, so I felt trapped
Stayed 4 nights in Feb 2024

2/10 Terrible

Jennifer

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Night time maintenance guy was rude. Come to find out, he lied about being a maintenance guy. He also lied about his boss being out of town. He is security and night auditor. Had to rearrange my room just to find plugs that worked. Had to ask for batteries for remote. The place had roaches. Neighbors wete extremely loud and the whole place smelled like pot. Wifi rarely worked. Impossible to get ahold of corporate. Never will ho back.
Stayed 2 nights in Feb 2024

4/10 Poor

Shye

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedding was stained and dirty and had someone’s NAME written in it with god knows what, the bathtub/shower had dirt and grime all over it, there was some type of mold growing in the corners of the room. I walked to my room and saw so many people there actively using with their doors open. I wouldn’t recommend this hotel to anyone.
Stayed 1 night in Feb 2024

2/10 Terrible

Antonio

Disliked: Cleanliness, staff & service, property conditions & facilities
Really Bad place
Stayed 1 night in Feb 2024

6/10 Okay

Jannah

Stayed 7 nights in Feb 2024

2/10 Terrible

Brandee

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
First of all the first room they put us in was horrible and it didn’t have heat so they moved us to another room and by looking first glance it was much better than first room but then we started to see a few roaches we moved the little fridge and HUNDREDS OF ROACHES. Then I said let’s check the bed sure enough BED BUGS!! I had only sat in the bed and I have bites on me !! I would not recommend anyone stay here
Stayed 1 night in Feb 2024

2/10 Terrible

Christy

Stayed 3 nights in Feb 2024

2/10 Terrible

Samantha

Travelled with partner
Disliked: Cleanliness, staff & service
I did not like the fact that we had to go our whole stay without towels and tissue. The lady at the front desk was VERY rude. The door was locked when I got there, I had to wait outside with a group full of junkies. Smh, I just did not like this place AT ALL.
Stayed 1 night in Feb 2024

2/10 Terrible

Bobby

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Michelle

Disliked: Cleanliness, amenities, property conditions & facilities
Rooms were dirty, very scary surroundings, room next to me had dogs that barked, huge gap in top of door that connected to an adjoining room. I got to the free breakfast at 7 AM only to find coffee and 1 croissant. I don't believe the top floor was even occupied despite the sign on the door saying no more vacancies. Building beside and behind hotel were abandoned or vacant.
Stayed 1 night in Jan 2024

2/10 Terrible

Samantha

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was horrible
Stayed 1 night in Feb 2024

2/10 Terrible

Tenisha

Disliked: Staff & service, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Patsy

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
This is so nasty roaches everywhere could not eat they would try and crawl on you. Could not sleep people outside yelling and fighting cussing at each other I felt so unsafe I kept my gun cocked and beside me at all times even when I showered will never stay at this place again. I thought it would be okay being close to the track but NO
Stayed 1 night in Jan 2024

4/10 Poor

Matthew

Stayed 6 nights in Jan 2024

6/10 Okay

Dollianne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Roaches everywhere. Everything is dirty. It would be ok if it was clean. I like to take nice photos. So hopefully you can use them. Lots of parking and farmers borthers coffe in the room
Stayed 1 night in Jan 2024

6/10 Okay

Mary

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 7 nights in Jan 2024

4/10 Poor

Matthew

Stayed 7 nights in Jan 2024

8/10 Good

Kevin

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Melanie

Stayed 1 night in Jan 2024

2/10 Terrible

Melanie

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was roaches. That would attack your food. I didnt even sleep in the bed because of this. I left and stayed somewheres else
Stayed 1 night in Jan 2024

6/10 Okay

Brittany

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

4/10 Poor

Matthew

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

2/10 Terrible

catherine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Kimberly

Disliked: Cleanliness, property conditions & facilities, room comfort
Never again!
I tried to just think of it as a place to rest my head for the night. There was no television service, the bathroom was scary and the noises from next door and outside were not conducive to a restful sleep.
Stayed 1 night in Dec 2023

2/10 Terrible

Walter

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It has roaches and the heat doesn't work
Stayed 1 night in Dec 2023