Hotel berdekatan Horseshoe Council Bluffs

"The room was spacious. However, upon entering the bedroom, a wall light was found with broken lights. Immediately reported to front desk. Later, discovered drains in sinks were slow in draining; again, reported to front desk. Rugs in elevators were old and worn. During the morning of departure, could not find a cart to help transport heavy luggage from room to vehicle. Had to take multiple trips to vehicle with luggage. None of the supposedly four carts were observed at the entrance or on the...

"The check-in process was quick and easy and the staff was friendly and helpful with any questions we had."

"Our family stayed for two nights and appreciated the clean room and comfortable beds. The breakfast selection was very good with hot and cold options that pleased each member of our group. The staff were friendly and courteous. Overall a great experience!"

"Room was clean, bed was comfortable and the breakfast was ok. Chocolate milk was the highlight!"

"Big rooms! Great for families but not great if you want to sleep and have a quiet, normal stay. It’s just so loud. Kids running like crazy in the room above us. Doors constantly slamming in the halls and kids scream. We called with a noise complaint early in the morning and nothing changed. The breakfast is also lacking. Only eggs and sausage one morning. No waffles no oatmeal no biscuits and gravy on Saturdays. Pool was gross."

"The room was comfortable and the breakfast was great! Location was perfect for doing things with kids."

"Very nice and quiet when I booked a room later in the night. Front desk was very kind and helped me with checking in quickly and efficiently. Room was clean and spacious for a double room. Smaller bathroom but not a big deal. Breakfast was nice and early which I appreciated since I had an early start after check out."

"The hotel was super clean and the staff was friendly and helpful."

"The entire first floor reeked of cigarette smoke and the common area off the elevators had the same smell. We had a tough time getting the AC to work (tip- switch it off auto-mode) and when we called the front desk they were not very helpful. Checked in on the app and front desk said nothing had been done. No access to streaming apps on the TV and the shower was not great. We only stayed for a single night so it was fine, but for an extended stay I would have been super disappointed."

"The staff were all friendly and helpful, the breakfast was well stocked and the location was convenient to drive to the Omaha attractions."

"The rooms were very clean. Was a great stay. Definitely recommended!"

"They were able to accommodate checking into the room at 1:30 am which I was greatful of. Once we got checked in and went up to our room. The whole hall smelled of smoke this was the 3 rd floor. As we entered the room there was a roach that appeared. I did call the next morning requesting another room on a different level as my son has asthma and the smoke was causing a flare up. I was declined the option to change floors. But placed in a different room. So that we were comfortable I had to...

"Everything was dirty including the tub and when I complained about it they said “ok”. I definitely don’t recommend this place"

"Our room was very clean. Beds were comfortable. It’s an older facility. Breakfast was very good and presented very well. Very kind staff"

"M"

"Absolutely the worst!"

"There is NO soap or shampoos provided. There was a guest blaring music until midnight and the beds on hardwood floors is noisy."

"They double charged me for my room. I booked my room on Expedia which took my money. Then they didn't clarify the $15 pet fee per night. Plus $80 room deposit. But when they took my card for the deposit they also charged me for the room again. I asked for the money back and got attitude and never got my money back. The room was dirty. Outlets didn't work, chairs and lights didn't work. Smoke detector was going off. Very rude staff. Air conditioner barely worked. I still never got my money back!"

"I've never experienced anything as bad as this hotel, and ended up checking out early. The hotel is dirty, dingy, torn carpet, broken furniture and bugs. The TV didn't work, there was not phone in the room to call the front desk. The bathroom sink didn't drain, the shower leaked. There is nothing quality about this hotel."

"Great stay again! One of our favorite places. :) we will be back!"