Acorn Lodge Gatwick Hotel

3.0 star property
Travelers find a practical base at this Gatwick hotel where meals satisfy, WiFi keeps everyone connected, and both a garden and library offer spaces to recharge

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Just steps from the train station, Acorn Lodge Gatwick Hotel offers practical comforts. The Melissa Restaurant serves international cuisine, while in-room WiFi aids travel planning. Enjoy fresh air in the garden and a quiet spot in the library for your next adventure.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Parking available
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 6 of 6 rooms

Single Room, Ensuite

Highlights

Soundproofed
TV
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
Digital channels
Desk
  • Sleeps 1
  • 1 Single Bed

Double Room, Ensuite

Highlights

Soundproofed
TV
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
Digital channels
Desk
  • Sleeps 2
  • 1 Double Bed

Economy Double Room, Ensuite

Highlights

Soundproofed
TV
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
Digital channels
Desk
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, Ensuite

Highlights

Soundproofed
TV
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
Digital channels
Desk
  • Sleeps 2
  • 1 Double Bed

Triple Room, Ensuite

Highlights

Soundproofed
TV
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
Digital channels
Desk
  • Sleeps 3
  • 3 Single Beds

Family Room, Ensuite

Highlights

Soundproofed
Heating
TV
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
  • Sleeps 4
  • 4 Single Beds
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About the area

Map
79 Massetts Road, Horley, ENG, RH6 7EB

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Offsite parking for GBP 8 per day; reservations required; discounts available
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (GBP 8 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7 AM to 9 AM for a fee: GBP 7.95 for adults and GBP 7.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Melissa Restaurant

Things to do

  • Library
  • Shopping
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Soundproofed rooms

Policies

Payment types at the property

Important information

Property is also known as

Acorn Gatwick Horley
Acorn Lodge Gatwick Hotel
Acorn Lodge Hotel
Acorn Lodge Gatwick Hotel Horley
Acorn Gatwick Hotel Horley
Acorn Lodge Gatwick Hotel Hotel
Acorn Lodge Gatwick Hotel Horley
Acorn Lodge Gatwick Hotel Hotel Horley

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Reviews

Acorn Lodge Gatwick Hotel Reviews

7.2

Good

7.8

Cleanliness

7.4

Location

7.8

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 30 out of 121 reviews
Rating 8 - Good. 39 out of 121 reviews
Rating 6 - Okay. 26 out of 121 reviews
Rating 4 - Poor. 16 out of 121 reviews
Rating 2 - Terrible. 10 out of 121 reviews

Reviews

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean and comfortable

Very pleasantly surprised about my hotel room it was big and clean . Staff very friendly . Only disadvantage was the wifi wasn't working when I was there but it might have been just momentarily.

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Nice location, close to the business I was visiting (and the airport). My room was at the front, so a bit noisy, but their policy states that noise free isn't guaranteed. Luckily, it wasn't too hot so it didn't matter that the windows were closed. Unfortunately, due to Covid, the bar and restaurant were closed so no food or drink, although my rate included breakfast. This was offset by the cancellation of the charge for parking (£8) so not a big issue.
Stayed 1 night in Aug 2020

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
No customer pick up working so £25 for taxis. No breakfast which was included in the price.I understand the situation but it was not on web site that breakfast was not being served. Broken lights in bedroom. Sheet just covering the bed (think it was a single on a double bed!!) No receptionist on in morning for second taxi number. Had to find a girl who was cleaning and didn't really know what was going on as she thought that cereals were being served for breakfast
Stayed 1 night in Jul 2020

2/10 Terrible

Nicola

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

wp3rst hotel

This hotel was not properly clean. They wanted to charge us twice for the room. They were not ghere to let us in, nor available to unlock the front door ehen we wanted to leave. We booked a rate including breakfast then they refused to give us breakfast
Stayed 1 night in Jul 2020

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel staff were friendly, good location the hotel looked clean apart from when I woke up during the night with bed bugs crawling on me and in the bed contacted the member of staff who was brilliant , at 2am having had 2 hours sleep before a flight !!! Was not impressed I took pictures and owner denied it by saying it’s not the right place .
Stayed 1 night in Dec 2019

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What an Amazing place to stay

I arrived a the Acorn Lodge Hotel and from the moment I arrived, I was made to feel very welcome. Food was great and large portions and very tasty I will definitely stay here again as it’s a top place to stay, before you fly away on your holiday
Stayed 1 night in Dec 2019

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for leaving your car safe whilst away. Great service with the transfer to and from the airport. Lovely food too.
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Liked: Staff & service
We only stayed one night but the bed was comfortable and clean, a hairdryer was provided (but discovered too late as it was in a drawer) and the staff we met were pleasant, the morning shuttle we booked and paid for the previous night was prompt and efficient. The only negative point was that a cobweb brush could have been put to good use on the ceiling of both the room and the en-suite.
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Room was terrible shuttle to Gatwick not included in price.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
ガトウック空港にも近く、空港の乗り継ぎに利用しましたが、朝周辺を散歩できる落ち着いた所です。スタッフも親近感が持てる感じで安心しました。
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of space in the room staff happy and friendly convenient for airport
Stayed 1 night in Sep 2019

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities

Convenient to Gatwick

Just stayed one night prior to flying home at the end of our vacation. Room was small but comfortable. Reasonably priced. Paying for parking was a surprise... I wish any hotel that charges was required to state that in the booking sites. Breakfast was an option but we did not try it. Staff was very friendly.
Stayed 1 night in Sep 2019

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our flight was canceled last minute and we found this gem on the Hotels.com site. Our family of four spent the afternoon in a large room w a queen and set of bunk beds. Room was super clean and very comfortable. Staff was beyond helpful and friendly and dinner at their restaurant was delicious! I’d stay here anytime over a chain hotel. Prompt and friendly rude to the airport at 3:30am too!
Stayed 1 night in Sep 2019

10/10 Excellent

Plamena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay in there again

We were a bit surprised the transfer was extra charge (per person, per trip), as it only stated "shuttle available", rather than stating "shuttle (supplement)" as in other hotels who charge for it, and the hotel was very close to the airport. Otherwise, the rooms and the hotel are great for an overnight stay, and it is only 10min away from the airport. Clean and handy, rooms have everything needed for a short stay.
Stayed 1 night in Aug 2019

6/10 Okay

Nigel

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

A bit disappointing

No internet in the rooms only in the bar? Confusion over our breakfast and you cannot charge anything to your room. Staff friendly but low on customer service ☹️
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Etwas antiquiert und laut, aber für eine Nacht ausreichend, sehr freundliches und hilfsbereites Personal
Stayed 1 night in Jun 2019

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Acorn lodge

Good clean hotel ideal for Gatwick shuttle bus £3.50 excellent Had cooked breakfast freshly cooked £5
Stayed 1 night in Jun 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Fabulous service from lovely friendly people Nothing too much trouble and very person centred
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Location is excellent, rate was good, but several lights didn’t work, part of the bathroom faucet came off, a lampshade fell off the wall, we were missing a tea service , No Wi-Fi, tiny blankets... Not a posh experience, but it served the purpose.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very short stay/Very early flight

Friendly reception. Nice room with hot strong shower. Bus to airport excellent. Food good. Unfortunately had to wait an hour between starter and main course. Knock up at 2.45 was so quiet I didn' hear it so had to rely on my phone alarm. I would stay again because I consider the two lapses to probably be one offs.
Stayed 1 night in Dec 2018

2/10 Terrible

Jim, Antrim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grubby and not friendly staff. Poor service and poor rooms
Stayed 1 night in Nov 2018

4/10 Poor

Ken

Disliked: Property conditions & facilities

Needs more privacy... And better lighting.

We could hear everything in the room next to us and I'm sure they could hear us... Bathroom had water leaking on the floor? Floors were very uneven and lighting very poor. Breakfast was very good and nice dining setting . Just didn't like the thin walls...
Stayed 2 nights in Oct 2018

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Primera noche: Habitación sucia, arañas en la habitación. Vi una rata en el comedor. Segunda noche: Habitación 32. No corresponde a lo contratado. Habitación en el último piso.pequeñisima e incomoda, jamás hubiera contratado esa habitación. Me han engañado. Jamás os recomendaré.
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Disappointing

Staff was friendly and helpful but the hotel is shabby and dingy. I wouldn't recommend.
Stayed 1 night in Sep 2018

6/10 Okay

lesley, Canterbury, Kent

Liked: Staff & service, property conditions & facilities

Comfortable overnight stay

Went to Acorn Lodge for overnight stay and early morning transfer to Gatwick Airport. Staff friendly, particularly in Bar and Restaurant. Room was noisey, due to leaking gutter pipe dripping all night long and, also, every time we tried to boil our kettle, the electric blew and we were left in darkness for a time! Very busy first thing with only one Staff Member left to cover Breakfast, Check Ins and Mini Bus Transfers Too and Forth Gatwick Terminals. Well done that Young Man! Can’t wait to see what happens on our Return from Holiday and our Pickup etc!!
Stayed 1 night in Sep 2018