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The Mercer

4.0 star property
Upscale Art Deco hotel, walk to Soho
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your current months are April, 2024 and May, 2024.
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May 2024

The Mercer

Photo gallery for The Mercer

Premium bedding, down duvets, Select Comfort beds, in-room safe
Point of interest
Premium bedding, down duvets, Select Comfort beds, in-room safe
Premium bedding, down duvets, Select Comfort beds, in-room safe
Bathroom shower

Overview of The Mercer

8.6

Excellent

Popular amenities

  • Free WiFi
  • Gym
  • Laundry
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Check out the area

29 Jervois Street, Sheung Wan, Hong Kong
  • Popular LocationSamsen1 min walk
  • Popular LocationHong Kong Central Station12 min walk
  • Popular LocationHong Kong Mong Kok Station7 min drive
  • Popular LocationWest Kowloon Station11 min drive
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Room options

One-bedroom Executive

cleanliness

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Premium bedding
Select Comfort bed
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Studio Executive

cleanliness

Highlights

Air conditioning
Mini-fridge
HDTV
Select Comfort bed
Premium bedding
Down duvet
Blackout curtains
Private bathroom
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Studio Premier

cleanliness

Highlights

Air conditioning
Mini-fridge
HDTV
Select Comfort bed
Premium bedding
Down duvet
Blackout curtains
Private bathroom
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Hong Kong

The Mercer is located in Central & Western District, a neighbourhood in Hong Kong, and is in the entertainment district and near a metro station. The Hong Kong Observation Wheel and Victoria Harbour are worth exploring if an activity is on the agenda, while those in the mood for shopping can visit Soho and Lan Kwai Fong. Don't miss out on a visit to Ocean Park.

What's nearby

  • Hong Kong - Macau Ferry Terminal - 4 min walk
  • Soho - 6 min walk
  • Lan Kwai Fong - 9 min walk
  • Victoria Harbour - 3 min drive
  • Hong Kong Convention and Exhibition Centre - 4 min drive

Getting around

  • Sheung Wan Station - 2 min walk
  • Hong Kong Central Station - 12 min walk
  • Hong Kong International Airport (HKG) - 33 min drive

Restaurants

  • 2 Cafe - 2 min walk
  • Samsen - 1 min walk
  • 蘇杭冰室 - 1 min walk
  • Cafe Queen's - 1 min walk
  • Zoo - 1 min walk

About this property

The Mercer

Upscale hotel near Lan Kwai Fong
The Mercer is located close to PMQ and Soho, and provides dry cleaning/laundry services and a 24-hour gym. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Limo/town car service, concierge services and luggage storage
  • A lift, tour/ticket information and a front desk safe
  • A 24-hour front desk, smoke-free property and multilingual staff
  • Guest reviews give top marks for the first-rate property condition
Room features
All 55 rooms have comforts, such as premium bedding and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning.
More amenities include:
  • Select Comfort beds and down duvets
  • Bathrooms with rainfall showers and designer toiletries
  • HDTVs with Netflix, streaming services and cable channels
  • Wardrobes/cupboards, mini fridges and electric kettles

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 31 floors
  • Art Deco architecture
  • Building
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • LED TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Mercer Boutique
Mercer Boutique Hong Kong
Mercer Boutique Hotel
Mercer Boutique Hotel Hong Kong
Mercer Hong Kong Hotel
Mercer Hong Kong
The Mercer Hotel Hong Kong
Citadines Mercer Hong Kong Hotel
Citadines Mercer Hotel
Citadines Mercer
The Mercer Boutique Hotel
Citadines Mercer Hong Kong Aparthotel
Citadines Mercer Aparthotel
The Mercer Hong Kong
The Mercer Hotel
The Mercer Hong Kong
The Mercer Hotel Hong Kong
Citadines Mercer Hong Kong

Frequently asked questions

Is The Mercer pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Mercer?

As of 28 Mar 2024, prices found for a 1-night stay for 2 adults at The Mercer on 31 Mar 2024 start from RM 980.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Mercer?

This hotel doesn't offer parking.

What time is check-in at The Mercer?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Mercer?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is The Mercer located?

Located in Central & Western District, this hotel is within a 10-minute walk of PMQ, Soho and Tai Kwun - Centre for Heritage and Arts. Lan Kwai Fong and The Hong Kong Observation Wheel are also within 1 mi (2 km). Sheung Wan Station and Hillier Street Tram Stop are within a 5-minute walk.

The Mercer Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 445 out of 957 reviews" "
Rating 8 - Good. 398 out of 957 reviews" "
Rating 6 - Okay. 65 out of 957 reviews" "
Rating 4 - Poor. 30 out of 957 reviews" "
Rating 2 - Terrible. 19 out of 957 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Peter

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
This is a serviced apartment building, not a hotel. Good for long trips if you want to do your own laundry, but not good for short business trips since they don't have room service and the external laundry service takes 3 days.
Stayed 6 nights in Oct 2023

2/10 Terrible

Riki

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Aircon was extremely noisy. Room flooded when using the shower.
Stayed 5 nights in Sep 2023

6/10 Okay

Brenda, Burbank

Travelled with partner
Liked: Cleanliness
The property is located near the financial center and once we figured our way around we found the metro station nearby. The staff did not understand us and there were no maps of the area. The backing of our curtains were ripped and need to be replaced. Housekeeping was very good and the suite was comfortable.
Stayed 4 nights in May 2023

8/10 Good

Steve

Stayed 2 nights in Apr 2023

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2023

6/10 Okay

Siew Fuang Violet

Liked: Staff & service
Conveniently located near the MTR and within walking distance to Central, with many F&B options nearby.
Stayed 4 nights in Mar 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service
Difficult to locate as located within meandering side streets and as surrounded by tall buildings everywhere, pinpointing on google map difficult. Location seemed a little on the derelict side. Didn’t feel safe walking back late at night. Charged HKD500 as deposit which wasn’t made aware prior to booking on Expedia. Queries staff at check-in, but was just told this is how they do it and if I wanted clarification, I needed to take it up with booking agent.The money has already been charged on my card. Am awaiting to see if it will be refunded. Complimentary beverages turned out to be two bottles of cheap soft drinks which other hotels would’ve given for free anyway. No room upgrade - was told already booked the best. Could’ve at least given a room on taller floor. Room smelled stuffy and unused for a long time. Not sure if it was cleaned prior to checking in.
Stayed 1 night in Mar 2023

10/10 Excellent

Yi-Ting

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and very convenient with lots restaurants nearby. Room was clean and I enjoyed the modern look.
Stayed 1 night in Feb 2023

10/10 Excellent

Candy, Hong Kong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with lots of restaurants around. Near the SOHO and Lan Kwai Fong and Donki where you can do late night shopping and eating. Room is clean. TV with lots of channel and you can view Netflix and Youtube on the big screen. Bed is too soft.
Stayed 1 night in Oct 2020