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Ulasan tentang Holiday Inn Express Holly Springs Raleigh Area, an IHG Hotel

2.5 out of 5
Holiday Inn Express Holly Springs Raleigh Area, an IHG Hotel
150 COLLINS CROSSING, Holly Springs, NC

Ulasan

9.4

Luar Biasa

Penilaian 10 - Cemerlang. 61 daripada 82 ulasan" "
Penilaian 8 - Baik. 13 daripada 82 ulasan" "
Penilaian 6 - Boleh diterima. 5 daripada 82 ulasan" "
Penilaian 4 - Lemah. 3 daripada 82 ulasan" "
Penilaian 2 - Teruk. 0 daripada 82 ulasan" "

9.6/10

Kebersihan

9.4/10

Kakitangan & perkhidmatan

9.6/10

Kemudahan

9.6/10

Keadaan hartanah & kemudahan

9.2/10

Mesra alam

Ulasan

10/10 Cemerlang

Julia

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Very clean and great parking.
Menginap 2 malam pada Apr 2024
Respons daripada Barry Eagle pada 21 Apr 2024
Thank you for your rating and review! Barry Eagle, Owner

10/10 Cemerlang

Pengembara yang disahkan

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Kim at the front desk was an important part of our stay being so great. She went above and beyond to make our stay great. We will be back.
Menginap 3 malam pada Apr 2024
Respons daripada Barry Eagle pada 16 Apr 2024
Thank you for your review. I am happy to hear that you enjoyed our friendly staff! We look forward to seeing you again. Barry Eagle, Owner

10/10 Cemerlang

Joseph

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
New facilities
Menginap 2 malam pada Apr 2024
Respons daripada Barry Eagle pada 15 Apr 2024
Thank you for your review. I am happy to hear that you enjoyed your overall stay with us! We look forward to seeing you again. Barry Eagle, Owner

10/10 Cemerlang

Steven, Aurora

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great location . Coffee in lobby needs more attention . Minor detail , great place to stay .
Menginap 7 malam pada Apr 2024
Respons daripada Barry Eagle pada 14 Apr 2024
Thank you for your review. I am happy to hear that you enjoyed your overall stay with us! We look forward to seeing you again. Barry Eagle, Owner

8/10 Baik

LUCRECIA

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
It was nice
Menginap 2 malam pada Mac 2024
Respons daripada Barry Eagle pada 2 Apr 2024
Thank you for your review. I am happy to hear that you enjoyed your overall stay with us! We look forward to seeing you again. Barry Eagle, Owner

10/10 Cemerlang

Cheryl

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Staff is very accommodating
Menginap 2 malam pada Mac 2024
Respons daripada Barry Eagle pada 27 Mac 2024
Thank you for your review. I am happy to hear that you enjoyed our friendly staff! We look forward to seeing you again. Barry Eagle, Owner

8/10 Baik

Steven, Ontario

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Everything about it was good; the mattress eas terrific. We slept very well.Breakfaat was typical; nothing spectacular, nothing. Cafe staff was very good. Housekeeping needs improvement. It was advertised "Daily Housekeeping". We were there 8 nights so attention was a high priority. I had to complain about it on 3rd day and it still got only cursory attention the remainder of our stay. I'd give an excellent if ir weren't for this.
Menginap 8 malam pada Mac 2024
Respons daripada Barry Eagle pada 27 Mac 2024
Thank you for your review. I am glad to hear that you enjoyed our friendly staff! Your feedback will be addressed with our on-site team so that we will improve in the future. Barry Eagle, Owner

10/10 Cemerlang

Mila, Hanmer

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Beautiful new hotel. It has only been open for 6 months. The hallways are brightly lit and clean.
Menginap 1 malam pada Mac 2024
Respons daripada Barry Eagle pada 25 Mac 2024
Thank you for your review. I am happy to hear that you enjoyed the cleanliness of our hotel! We look forward to seeing you again. Barry Eagle, Owner

6/10 Boleh diterima

Jennifer

Mengembara bersama keluarga
Sukakan: Kemudahan
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan
For being a brand new property, it's not going to look new for long if the cleaning staff doesn't step it up a few notches. The grout was already starting to look gross in the lobby, the lobby and elevators needed to be swept, there were some stains in the carpet already in the hall, our bathroom counter had a few small hairs and lint on it. The check in and check out process took longer than (over 15 minutes each) any hotel I've ever stayed at. The staff was friendly, but they just need to work a little harder at keeping a brand new facility looking brand new.
Menginap 2 malam pada Mac 2024
Respons daripada Barry Eagle pada 25 Mac 2024
Thank you for your review. I was very disappointed to hear that overall your stay with us failed to meet and exceed your expectations. I asked that our management reach out to see what else we can do and to ensure that there is nothing further you would like to discuss. We hope that you still had safe travels overall. Barry Eagle, Owner

10/10 Cemerlang

david

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Close to dining options.
Menginap 2 malam pada Mac 2024
Respons daripada Barry Eagle pada 25 Mac 2024
Thank you for your review. I am happy to hear that you enjoyed the location of our hotel! We look forward to seeing you again. Barry Eagle, Owner

10/10 Cemerlang

Timothy

Mengembara bersama keluarga
Sukakan: Kemudahan
Property looks new, room was nice, front desk was very friendly . Would stay here again
Menginap 1 malam pada Mac 2024
Respons daripada Barry Eagle pada 10 Mac 2024
Thank you for staying with us! We appreciate your feedback!

10/10 Cemerlang

Kristalee

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The free continental breakfast was better than the expected. They had biscuits and gravy, omlettes, sausage, and all the usual cereal and breads. It was a great breakfast!
Respons daripada Barry Eagle pada 4 Mac 2024
Thank you for your review. I am happy to hear that you enjoyed our breakfast! We look forward to seeing you again. Barry Eagle, Owner

10/10 Cemerlang

Daniel

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Hotel very clean, employees were very nice very helpful
Menginap 2 malam pada Feb 2024
Respons daripada Barry Eagle, Owner pada 3 Mac 2024
Thank you for your review! We are happy to hear you enjoyed our hotels cleanliness and friendly staff! We look forward to seeing you again!

10/10 Cemerlang

Nancy, Kingston

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Beautiful brand-new hotel! Our room was lovely! The only detriment, and it did not bother us because we got up early, was all the construction going on around the hotel.
Menginap 1 malam pada Feb 2024
Respons daripada Barry Eagle pada 3 Mac 2024
Thank you for staying with us! We appreciate your feedback!

4/10 Lemah

Kevin

Pengembara perniagaan
Tidak sukakan: Kakitangan & perkhidmatan, kemudahan
This is a new motel. The beds are horrific. They feel worn already and extremely uncomfortable. I would also question if the sheets were changed from the previous guest.
Menginap 1 malam pada Feb 2024
Respons daripada Barry Eagle pada 1 Mac 2024
Thank you for your review. I was very disappointed to hear that overall your stay with us failed to meet and exceed your expectations. I asked that our management reach out to see what else we can do and to ensure that there is nothing further you would like to discuss. We hope that you still had safe travels overall. Barry Eagle, Owner

10/10 Cemerlang

Judith, Irwin

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 3 malam pada Feb 2024
Respons daripada Barry Eagle pada 24 Feb 2024
Thank you for your rating!

10/10 Cemerlang

E. Keller

Mengembara bersama keluarga, Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
This property was less than one year old and was excellent, both regarding staff and accomadations.
Menginap 2 malam pada Jan 2024
Respons daripada Barry Eagle pada 19 Feb 2024
Thank you for your review. I am happy to hear that you enjoyed our friendly staff! We look forward to seeing you again. Barry Eagle, Owner

8/10 Baik

Todd

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The hotel looks brand new. Very clean and nice inside. Beds were comfortable. The only thing that wasn't good was the water pressure. It felt like a spit, not good. But overall it was a very nice place to stay
Menginap 1 malam pada Feb 2024
Respons daripada Barry Eagle pada 18 Feb 2024
Thank you for your review. I am glad to hear that you enjoyed our hotels cleanliness! Your feedback will be addressed with our on-site team so that we will improve in the future. Barry Eagle, Owner

10/10 Cemerlang

Mark

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Feb 2024
Respons daripada Barry Eagle pada 18 Feb 2024
Thank you for your rating.

10/10 Cemerlang

Vanessa

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Feb 2024
Respons daripada Barry Eagle pada 5 Feb 2024
Thank you for your rating.

10/10 Cemerlang

Michael

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Brand new property in a convenient location.
Menginap 1 malam pada Jan 2024
Respons daripada Barry Eagle pada 30 Jan 2024
Thank you for your review. I am happy to hear that you enjoyed the location of our hotel! We look forward to seeing you again. Barry Eagle, Owner

10/10 Cemerlang

kathleen, pompton lakes

The front desk person was very nice and friendly!
Menginap 3 malam pada Jan 2024
Respons daripada Barry Eagle pada 29 Jan 2024
Thank you for your review. I am happy to hear that you enjoyed our friendly staff! We look forward to seeing you again. Barry Eagle, Owner

10/10 Cemerlang

Melissa

Menginap 1 malam pada Jan 2024
Respons daripada Barry Eagle pada 20 Mac 2024
Thank you for your rating. Barry Eagle, Owner

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Perfect for me
Everything about my stay was perfect. Felt safe, so comfy, extremely clean and everyone was so friendly. Thankyou
Menginap 4 malam pada Jan 2024
Respons daripada Barry Eagle pada 25 Jan 2024
Thank you for your review. I am happy to hear that you enjoyed our friendly staff and cleanliness! We look forward to seeing you again. Barry Eagle, Owner

10/10 Cemerlang

berice l

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 2 malam pada Jan 2024
Respons daripada Barry Eagle pada 15 Jan 2024
Thank you for your rating. Barry Eagle, Owner

10/10 Cemerlang

Rose

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great location staff is great
Menginap 6 malam pada Jan 2024
Respons daripada Barry Eagle pada 9 Jan 2024
Thank you for your review. I am happy to hear that you enjoyed our friendly staff and location! We look forward to seeing you again. Barry Eagle, Owner

10/10 Cemerlang

Luis

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
.
Menginap 3 malam pada Jan 2024
Respons daripada Barry Eagle pada 10 Jan 2024
Thank you for your rating. Barry Eagle, Owner

8/10 Baik

Terry

Mengembara bersama pasangan
Sukakan: Kebersihan
Respons daripada Barry Eagle pada 8 Jan 2024
Thank you for your rating. Barry Eagle, Owner

8/10 Baik

Terry

Menginap 2 malam pada Jan 2024
Respons daripada Barry Eagle pada 8 Jan 2024
Thank you for your rating. Barry Eagle, Owner

10/10 Cemerlang

Cynthia

Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Beautiful facility and responsive staff. The area outside hotel is under construction and the roadways need crosswalks for pedestrians. Otherwise a wonderful stay!
Menginap 1 malam pada Dis 2023
Respons daripada Barry Eagle pada 8 Jan 2024
Thank you for your review. I am glad to hear that you enjoyed our friendly staff! Your feedback will be addressed with our on-site team so that we will improve in the future. Barry Eagle, Owner

10/10 Cemerlang

Richard

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Dis 2023
Respons daripada Barry Eagle pada 6 Jan 2024
Thank you for your rating.

10/10 Cemerlang

Pengembara yang disahkan

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Great stay!
The hotel is beautiful, comfortable beds, very clean, breakfast was great and the location was perfect, close to shopping stores and dining.
Menginap 2 malam pada Dis 2023
Respons daripada Barry Eagle pada 31 Jan 2024
Thank you for your review. I am happy to hear that you enjoyed our cleanliness, breakfast, and location! We look forward to seeing you again. Barry Eagle, Owner

6/10 Boleh diterima

Daniel, Cleveland

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
This is a nice property for a couple nights stay. However, the walls are super thin and you will want to stay on the top floor if you are a light sleeper. We had someone staying above us that even a light walk sounded like a herd of animals. Plus, we could hear the entire conversation of some folks talking normally in the rooms beside us and were able to hear folks talking in the hallway.
Menginap 2 malam pada Dis 2023
Respons daripada Barry Eagle pada 3 Jan 2024
Thank you for your review. I am glad to hear that you enjoyed your overall stay ! However, I want to sincerely apologize for the noise issues that you encountered. Your feedback will be addressed with our on-site team so that we will improve in the future. We hope that you will consider staying with us again when you travel back to the area. Barry Eagle, Owner

10/10 Cemerlang

Mary

Menginap 3 malam pada Dis 2023
Respons daripada Barry Eagle pada 28 Dis 2023
Thank you for your rating. Barry Eagle, Owner

10/10 Cemerlang

YJSAN

Pengembara perniagaan, Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 1 malam pada Dis 2023
Respons daripada Barry Eagle pada 22 Dis 2023
Thank you for your rating. Barry Eagle, Owner

10/10 Cemerlang

William

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 1 malam pada Dis 2023
Respons daripada Barry Eagle pada 22 Dis 2023
Thank you for your rating. Barry Eagle, Owner

10/10 Cemerlang

Rachel

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 1 malam pada Dis 2023
Respons daripada Barry Eagle pada 17 Dis 2023
Thank you for your rating.

10/10 Cemerlang

Teresa

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Great except no hot water in room
The staff and the Hotel are wonderful. The only negative was that there was no hot water in our room and we were told it was due to the hotel not having a large enough water heater to support the hotel. They said they were going to install one but had not been done yet.
Menginap 1 malam pada Dis 2023
Respons daripada Barry Eagle pada 14 Dis 2023
Thank you for your review. I am glad to hear that you enjoyed our friendly staff! Your feedback will be addressed with our on-site team so that we will improve in the future.  Barry Eagle, Owner

10/10 Cemerlang

William

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Dis 2023
Respons daripada Barry Eagle pada 13 Dis 2023
Thank you for your rating!

8/10 Baik

Michael

Menginap 1 malam pada Dis 2023
Respons daripada Barry Eagle pada 13 Dis 2023
Thank you for your rating!

8/10 Baik

JEAN C

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Very clean, recent amenities. Very good breakfast. Not rating 5 stars due to broken toilet seat, and water in the shower that could be hotter. This being said, I would stay there again.
Menginap 1 malam pada Dis 2023
Respons daripada Barry Eagle pada 12 Dis 2023
Thank you for your review. I am glad to hear that you enjoyed our cleanliness and amenities! Your feedback will be addressed with our on-site team so that we will improve in the future. Barry Eagle, Owner

10/10 Cemerlang

Pengembara yang disahkan

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
I did not want to leave!!!
This hotel is the cleanest place I have EVER stayed in. I could see my face in the polished chrome in the bathroom! Also, I don’t know if anyone ever notices this but here we go: when I take a shower in a hotel and I get out, I step on the little towel they give you for that and I shuffle over to get my socks or slippers on. When I pick up the towel to hang it on the side of the tub to dry, it is ALWAYS DIRTY. I mean dirty. NOT the case here. The towel was clean! They actually clean the floor!! It’s a shame that I was shocked but I was and I was soooo grateful for that housekeeping crew. The beds were crisp and immaculate too. The entire room. Actually two- we had adjoining. The best part: the staff was top notch. If you could take this hotel and staff and use it as a model if you can’t clone it lol, please do. Jasmine and the other lady up front went above and beyond from two weeks prior when I called to confirm to yesterday when we checked in with our kids. We had something unexpected happen that I won’t detail here. We had to have something delivered to the hotel and they made it possible. While we were there, these two ladies really made us feel safe and secure and like we were staying at a relative’s place. Oh!!!! Breakfast was phenomenal. I had an omelet and sausage. There is also a Walmart, and multiple restaurants you can walk to. Thank you, we are beyond grateful for this place and we did not want to leave. See you again soon, God bless.
Menginap 1 malam pada Dis 2023
Respons daripada Barry Eagle pada 12 Dis 2023
Thank you for your review. I am happy to hear that you enjoyed our cleanliness, breakfast, friendly staff, and location! We look forward to seeing you again. Barry Eagle, Owner

8/10 Baik

Cary

Menginap 1 malam pada Dis 2023
Respons daripada Barry Eagle pada 3 Jan 2024
Thank you for your rating.

10/10 Cemerlang

Aymer

Menginap 1 malam pada Dis 2023
Respons daripada Barry Eagle pada 12 Dis 2023
Thank you for your rating. Barry Eagle, Owner

10/10 Cemerlang

Miranda

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Great Stay
Beautiful hotel, great breakfast, wonderful room and bed
Menginap 1 malam pada Dis 2023
Respons daripada Barry Eagle pada 8 Dis 2023
Thank you for your review. I am happy to hear that you enjoyed our breakfast and rooms! We look forward to seeing you again. Barry Eagle, Owner

10/10 Cemerlang

Haig

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
excellent property - unfortunately number of noisy guests!
Menginap 2 malam pada Dis 2023
Respons daripada Barry Eagle pada 5 Dis 2023
Thank you for your review. I am glad to hear that you enjoyed your overall stay with us! Your feedback will be addressed with our on-site team so that we will improve in the future. Barry Eagle, Owner

8/10 Baik

Mary

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Convenient location near Holly Springs hospital. New property, friendly staff. Clean rooms. Nice gym layout. Convenient breakfast buffet.
Menginap 3 malam pada Nov 2023
Respons daripada Barry Eagle pada 28 Nov 2023
Thank you for your review. I am happy to hear that you enjoyed our friendly staff, cleanliness, amenities, and location! We look forward to seeing you again. Barry Eagle, Owner

8/10 Baik

Staceyann

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I was impressed with the complimentary breakfast options. The elevator did malfunction on 2 separate occasions so thats something that needs improvement. Overall I was really impressed with the service.
Menginap 2 malam pada Nov 2023
Respons daripada Barry Eagle pada 20 Nov 2023
Thank you for your review. I am glad to hear that you enjoyed your overall stay with us! Your feedback will be addressed with our on-site team so that we will improve in the future. Barry Eagle, Owner

10/10 Cemerlang

Ravindra

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Great hotel incorrect address by hotel.com
Menginap 1 malam pada Nov 2023
Respons daripada Barry Eagle pada 20 Nov 2023
Thank you for your review. I am glad to hear that you enjoyed your overall stay with us! Your feedback will be addressed with our on-site team so that we will improve in the future. Barry Eagle, Owner

10/10 Cemerlang

Lisa

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Nov 2023
Respons daripada Barry Eagle pada 20 Nov 2023
Thank you for your rating. Barry Eagle, Owner