4/10 Poor
Lee
Travelled with family
23 Jun 2024
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Property location is wonderful but it is also its downfall. Being in the CBD is great for convenience but it means that the Valet Parking that is offered is absolutely terrible. I had to circle the area for up to 45mins each time I wanted to drop the car off with the valet.
The reception team are generally helpful but do not engage with guests unless approached. When staying at the Grand Chancellor or MACQ01 the reception team actively greet guests whereas the Movenpick team don't even look up from their computers unless you walk up to the counter.
The minibar is woeful. 1 bottle of red, 1 bottle of white, 1 can of beer and 1 can of cider. No soft drinks, no spirits, no juices. Combine this with a room service menu (via QR scan) that constantly says the item (a Whiskey) is not available, even when I have had it in the bar, and the relaxing experience is very much reduced.
The actual room itself has limited storage and any more than 1 suitcase would be difficult to accommodate.
I believe the Movenpick is geared more for single night business travel rather than multi night or family accommodation.
Having stayed in several Hobart hotels, I can honestly say the Movenpick was the worst I have used. Personally I will use the Grand Chancellor or MACQ01 for future visits and will select my dates around their availability rather than return to the Movenpick.
Lee
Stayed 3 nights in Jun 2024