Outdoor pool, pool umbrellas, pool loungers

Reviews of Winsuites Saigon

4 out of 5
Winsuites Saigon
28-30-32 Le Lai, District 1, Ho Chi Minh City

Reviews

9.0

Wonderful

Rating 10 - Excellent. 125 out of 199 reviews" "
Rating 8 - Good. 53 out of 199 reviews" "
Rating 6 - Okay. 14 out of 199 reviews" "
Rating 4 - Poor. 3 out of 199 reviews" "
Rating 2 - Terrible. 4 out of 199 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

NAI

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The staff was very nice especially the doormans and bell boys. They were very helpful and attentive. The hotel was only a 2 minutes walk to Ben Thanh market and close to lots of restaurants include and Michelin guide pho restaurant. It was also walking distant to the mall. Hotel was clean. I didnt give it a 5 star because we booked 8 rooms total, 3 standard room without a window and 5 rooms with a window but we were only give 4 rooms with the window. We arrive early to the hotel at 8am, but only 1 room was ready at 2pm during our check in time and the rest of the rooms were not ready for another hour after our check in.
Stayed 3 nights in Mar 2024

8/10 Good

raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very noisy.you can hear the TV and people talking.one night I had to ring reception at 2.00 am to turn the TV off.
Stayed 5 nights in Apr 2024

8/10 Good

Nimrod, Tel Aviv-Yafo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Aren

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and clean service property. I recommend this location.
Stayed 3 nights in Apr 2024

10/10 Excellent

Wai Shing

Liked: Cleanliness, staff & service, property conditions & facilities
Can't fault it at all, the staffs are excellent and the hotel is centrally situated with most of the tourist attractions within walking distance.
Stayed 6 nights in Apr 2024

8/10 Good

Lina

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

andrew

Travelled with partner
Liked: Cleanliness, staff & service
Great location. Lots of bars, cafes and restaurants nearby. Next door to the markets. Staff in the hotel are friendly and helpful and you get a half decent breakfast.
Stayed 4 nights in Mar 2024

10/10 Excellent

Annie

Stayed 3 nights in Mar 2024

8/10 Good

Corey, Rockbank

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice and modern. Foyer upon entry did have an uncortunate sewerage smell or something similar the duration of my stay. Afternoon tea was a very great offering, and a nice touch for a mid day break. Breakfast offering was okay, not a stand out, but okay. Compared to other hotels in HCM and Vietnam with a similar price point, the food offering was below expectations. Only other thing to note was the huge discrepancy in room types. The room type I booked was shown to have a bath tub next to the window and was a bit larger, this was not the room that I ended up with, it was closer to a smaller and more basic room.
Stayed 5 nights in Mar 2024

10/10 Excellent

Quang

Travelled with partner
Very clean and comfy room. Great view of the city. Great location in Ben Thanh, just down the street from the Ben Thanh market.
Stayed 1 night in Mar 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are fantastic, go above and beyond.
Stayed 3 nights in Mar 2024

10/10 Excellent

Viviane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is well located and the staff is friendly and very professional. However, the room we got (and I imagine it’s the case for other rooms in the property, has an open area bathroom close to the window. That means that the shower and toilet are only separated by a glass. You can close a blind for more privacy, but that’s not enough for everyone, I’d imagine.
Stayed 5 nights in Mar 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and breakfast buffet was solid
Stayed 5 nights in Mar 2024

8/10 Good

SAKSHAM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Sandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our two night stay here. We had included breakfast and afternoon tea which were both great. Once you get over the fear of crossing the street, the location is very nice within walking distance from the Ben Thanh market and the Nguyen Hue walking street. Overall would stay again!
Stayed 2 nights in Feb 2024

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing accommodation. Clean, walkable and friendly staff. Felt very comfortable.
Stayed 3 nights in Feb 2024

8/10 Good

so jayakumar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Saeid, Hartford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is located at one of the best places in Ho chi Minh City, you can walk to many museums and attraction places. The staff were nice they speak English breakfast is wonderful, I will go back anytime.
Stayed 3 nights in Feb 2024

8/10 Good

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Need to update the gym, no need to have cardio machines inside the hot box room. Westerners prefer to lift weights when they can in Asia, as they’re already going to walk everywhere. I recommend turning the outdoor area by the pool into an open gym area with weights and have morning yoga as well.
Stayed 2 nights in Feb 2024

8/10 Good

Hun-jong

Stayed 5 nights in Jan 2024

10/10 Excellent

Young Jin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Definitely would stay there again.
Stayed 6 nights in Feb 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly, good value for money.
Stayed 3 nights in Jan 2024

10/10 Excellent

Way Sze, Singapore

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good except the aircon fan is too strong even when adjusted to the lowest fan speed
Stayed 3 nights in Jan 2024

10/10 Excellent

Robbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place to stay, food was delicious and the staff are very helpful. Close to a lot of attractions, or within walking distance.
Stayed 3 nights in Jan 2024

10/10 Excellent

Denise, Naperville

Travelled with family
Liked: Amenities
Good location and clean
Stayed 2 nights in Jan 2024

10/10 Excellent

Vivian

Stayed 14 nights in Jan 2024

10/10 Excellent

Daniel, Philadelphia

Travelled with family
Above and beyond service
Stayed 5 nights in Jan 2024

10/10 Excellent

Rayman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Priscilla L

Stayed 2 nights in Jan 2024

8/10 Good

Charles

Liked: Cleanliness
Stayed 3 nights in Jan 2024

10/10 Excellent

Ngoc Cindie

Stayed 1 night in Jan 2024

8/10 Good

John D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Steps from the Ben Thanh Market
Breakfast is straight forward. Pool area only has 3 loungers and plenty of tables/chairs. Don't expect a large pool...it's dunk size...But gets the job done on the hot afternoons. A/C in rooms are a bit hard to control. Too cold at night because it shutes down on the bed but once you turn it off it gets stuffy fast. They fill mini bar daily (free) with 2 bottles of flavored water, 2 bottles of water and 2 beers.
Stayed 4 nights in Jan 2024

10/10 Excellent

FARUK PRINCE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Ronald, Tenino

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a lot of nice perks. Breakfast is great and they are now providing afternoon teas. Staff is helpful and friendly. Would stay here again.
Stayed 2 nights in Dec 2023

10/10 Excellent

TRI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Winsuites hotel is a mid size, but it has many things that we really like. Its location is next to Ben Thanh market, walkable to many famous places around Saigon. The facility is clean, well maintained. Staffs do listen and try their best to accommodate our requests. Customers are treated at best. Mr. Phi, the hotel Manager, provides customers breakfast, and tea time every day in its restaurant, where we can sit, relax, talk and watch the subway to be station. The treatments we got from Winsuites convince us to change our plan, and rebook Winsuites again for our 2nd stop after coming back from Da Nang. I highly recomment Winsuites hotel.
Stayed 4 nights in Apr 2023

10/10 Excellent

Richard

Stayed 2 nights in Dec 2023

10/10 Excellent

Sandy

Stayed 2 nights in Dec 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and friendly
Stayed 5 nights in Nov 2023

10/10 Excellent

YI MIN JOYCE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is my 2nd time staying. A different room but the experience is still good. Love the surrounding walkable to many places.
Stayed 2 nights in Nov 2023

8/10 Good

Dennis

Stayed 1 night in Oct 2023
Response from Winsuites Saigon Managemen on 12 Nov 2023
Dear Mr. Dennis, Greetings from Winsuites Saigon!We would like to thank you for choosing our hotel for your stay and taking the time to rate us. Your kindly assessment would be a huge motivation for us, and from this, we will keep improving ourselves in order to meet all guests' satisfaction.Thank you once again, and we look forward to seeing you soon!Sincerely, Winsuites Saigon Managemen

10/10 Excellent

Rickie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay within 3 weeks. From management down, the staff is so helpful and professional. The room service food is excellent and the location is perfect for safety, dining, walking to attraction. Highly recommend this hotel.
Stayed 2 nights in Aug 2023
Response from Winsuites Saigon Management on 19 Aug 2023
Dear Mr. Rickie,We are happy to read that you enjoyed your stay with us and found our hotel perfect for your needs. Thank you for your kind comments about our staffs. Your kind words about us are huge motivations for us to continuously improve our service in order to exceed guests expectations. I will be sure to pass along this kind reflection to the entire team.We wish you health and happiness!Yours sincerely,Winsuites Saigon Management

8/10 Good

Rickie

Travelled with partner
Liked: Staff & service, property conditions & facilities
Staff professional and friendly. Room very nice and clean.
Stayed 4 nights in Jul 2023
Response from Winsuites Saigon Management on 22 Jul 2023
Dear Mr. Rickie,Warmest greetings from Winsuties Saigon!Thank you for choosing our hotel for your stay in the city. We very appreciate for your kindly comments about our staffs, and the room services. We are very happy to read this and your feedback just keep us moving forward and improve our services to meet customer's needs. Thank you once again and we look forward to seeing you soon!Sincerely yours,Winsuites Saigon Management

10/10 Excellent

THAI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2023
Response from Winsuites Saigon Management on 22 Jul 2023
Dear Mr. Thai,Warm greetings from Winsuites Saigon!On behalf of Winsuites Hotel, we would like to thank you for choosing our hotel and taking your time to rate us. Your feedback plays a important role in encouraging us to keep moving forward and enhance our services.Once again, thank you, and we look forward to seeing you soon!Sincerely yours,Winsuites Saigon Management

10/10 Excellent

Luat Khoa, Lalor

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Response from Winsuites Saigon Management on 22 Jul 2023
Dear Mr. Khoa,Greetings from Winsuites Saigon!We would like to thank you for choosing our hotel and taking your time to leave this feedback. It is a huge motivation for us to improve the customer services.Thank you once again, and we look forward to seeing you soon!Sincerely yours,Winsuites Saigon Management

10/10 Excellent

RICHARD

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Just a small issue is water in the front of the hotel when heavy rain. This is not a hotel problem but the city problem. Hope the city will take care of the water run out, so the hotel will have more 5-star reviews. For our recent trip, I love this hotel. No complaint. Best view, best staff, best location. Strong recommend. If I would come back to VN again, definitely I will stay at this hotel.
Stayed 2 nights in May 2023
Response from Winsuites Saigon Management on 27 May 2023
Dear Mr. Richard,Warm greetings from Winsuites Saigon!We truly grateful that you chose to stay with us during your visit in HCMC and took the time to leave this insightful feedback. Your suggestions will be extremely helpful to us as we update and improve our services.And it would be our pleasure to welcome you back again at any time.Once again, thank you and best wishes to you!Sincerely,Winsuites Saigon Management

10/10 Excellent

Kimmy

Stayed 4 nights in May 2023
Response from Winsuites Saigon Management on 2 Jun 2023
Dear Ms. Le, Warm greetings from Winsuites Saigon!Thank you for taking the time to rate us! We hope that the entire hotel has given you a memorable time during your stay. And we are willing to do that again on your next visit to the city.For further information, please do not hesitate to contact us.We are looking forward to seeing you again very soon.Yours sincerely,Winsuites Saigon Management

8/10 Good

Chong Bin

3 nights stay is good, clean and everything work well. Staff is alway helpful and polite. The breakfast and tea time is simple and repeating items. Overall this hotel is convenient and walkable to everywhere.
Stayed 3 nights in Apr 2023
Response from Winsuites Saigon Management on 12 Apr 2023
Dear Mr. Chong Bin,Warmest greetings from Winsuites Hotel!We much appreciate your thoughtful comments, which will enable us to continuously enhance our offerings to better suit the needs of visitors. We would be delighted to have you stay with us once more at any time. If you need any assistance, don't be afraid to get in touch with us.We are looking forward to seeing you soon!Sincerely yours,Winsuites Saigon Management

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Winsuites Saigon Management on 2 Mar 2023
Dear John,Thank you for taking your valuable time to share your positive feedback about Winsuites Saigon. We do hope your recent stay with us was enjoyable and comfortable. And we are looking forward to welcome you back to our hotel very soon! Sincerely,Winsuites Saigon Management

2/10 Terrible

Joshua

Travelled with partner
I thought everything was fine until I checked out. I asked the main manager for a taxi and he called his friend with no meter and I was taken to the bank. The main manager was fine until the last day and I saw it written all over him what he was doing. Very low class. No thank you very much.
Response from Winsuites Saigon Management. on 22 Feb 2023
Dear Joshua,Warm greeting from Winsuites Saigon ! Thank you for your constructive comments. I apologize for the problems that you encountered at your departure day. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. While we hope to give you a better stay, your comments are very important for us to learn and improve our services. However kindly be informed that all the taxi we called for hotel guest is through trusted brand Vinasun taxi hotline number and we do have the record the taxi number that we called for you on that day. Rest assure that the hotel will reflect your complain to the taxi company and report the incident accordingly. In regard the manager that assisted you on that day, kindly be informed he is an experience manager that has workied in Vietnam hospitality industry for more than 10 years. And he just started his career with Winsuites Saigon for 2 weeks so it seems that you might refer to different manager in different hotel. Once again thank you for your valuable comments and we do hope you give us a chance to better serving you in your next visit.Sincerely yours,Winsuites Saigon Management.