Front of property – evening/night

Reviews of Villa Song Saigon

4 out of 5
Villa Song Saigon
197/2 Nguyen Van Huong Street, Thao Dien Ward, District 2, Ho Chi Minh City

Reviews

9.4

Exceptional

Rating 10 - Excellent. 125 out of 175 reviews" "
Rating 8 - Good. 38 out of 175 reviews" "
Rating 6 - Okay. 9 out of 175 reviews" "
Rating 4 - Poor. 1 out of 175 reviews" "
Rating 2 - Terrible. 2 out of 175 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a truly luxurious stay. The staff is attentive and helpful, and the pool is truly divine.
Stayed 2 nights in Feb 2024
Response from Agus Gaho - Guest Service Manager Villa Song on 3 Apr 2024
Dear Mr. Christopher, Warmest Greeting From Villa Song Saigon a House for all Nations!Thank you very much for taking the time to share your wonderful experiences to fellow travelers. I am delighted to hear that you were pleased and enjoyed your stay recently with us and appreciate your compliments towards our hotel that bring you a luxurious stay. . It is our immense joyful to hear that you received exceptional services from our staff and the pool met your needs. Thank your for recognizing our attentive and helpful staff. I assure that your kind words would be shared to our team to keep providing best services for our valued guests. Thank you for staying with us and we certainly look forward to welcoming you back again in near futureBest Regards,

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little disappointing
We booked a twin room but none available, but was given a suite for the last night. The first room had plumbing issues, could not control the hot water! and the shower fitting was broken. A noisey building site next door. Mouldy fruit in the room. Breakfast was not a buffet, the staff had never heard of cereal (cornflakes), only one dish allowed together with only one drink. This is strange as the minibar was refilled daily at no charge. We had to sit for breakfast overlooking the Saigon River which would have been great but for the rubbish. They should invest in a permanent barrier to stop this. We got the impression that they would cater more for their outside guests rather than residents.
Stayed 3 nights in Jan 2024
Response from Agus Gaho on 22 Jan 2024
Dear Chris, Thank you for your comprehensive feedback. We're truly grateful you chose to stay with us for a second time. I'm sincerely sorry your experiences didn't meet all of your expectations. We can certainly do better.Your thoughtful insights are being put to immediate use for improvement; whether it's for plumbing issue, toiletries, mouldy fruit in the room, or others room services as well as for the river view, rest assured that we're actively addressing each point you've made.We're eager to welcome you back to Villa Song Saigon, so please don't hesitate to reconnect when you have the dates. It will be our pleasure to plan well ahead for your visit.Warm regards,Agus Gaho – Guest Service Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a peaceful oasis and a welcome retreat from the noise and busyness of the city.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection!
Excellent hotel - highly recommend as is perfect on all fronts!
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome staff and very nice clean facility..would definatly stay here again
Stayed 9 nights in Dec 2019

6/10 Okay

John

Stayed 1 night in Dec 2019

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just beautiful
This is a stunning hotel in a beautiful location on the Saigon river with a river taxi to take you into The centre of the city. Sadly does not run after 7pm but taxis are inexpensive. The food is excellent and rooms beautiful, as is the pool. Our only downside, which is no fault of the hotel was noise from building work opposite. Staff, especially the reception staff incredibly helpful. I would definitely recommend for anyone seeking an exclusive, luxury stay away from the big hotels
Stayed 4 nights in Nov 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better options in Thao Dien than this
Do not stay here. Better options in Thao Dien now. Have put all our clients in this hotel for the better part of a year. We had paid 5.5 nights but had to reschedule which the hotel agreed to by giving us 4 nights. The hotel offered us to stay until December. When we tried to book in November, they have rescinded the free night saying it was good only until October. Do yourself a favor and book somewhere else like the Mia Saigon which is 1/3 of the price with better views and service.
Stayed 7 nights in Jun 2019

10/10 Excellent

Beth, Reno

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very friendly and accommodating staff and comfortable facilities. I’ll definitely stay there again!
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 7 nights in Oct 2019

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay. I was there for a week. Fabulous food ,service and location. But not suitable for someone with mobility issues or wheelchair user as there are many steps and some without hand rails. Great hotel and wonderful staff, Great free speedboat into HCMC.
Stayed 7 nights in Oct 2019

10/10 Excellent

Brook

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique hotel along the river
Great boutique hotel with super staff. We really enjoyed our breakfast at the river and the water taxi to center. It’s located in the expat area with some nice restaurants at a 5-10 min drive. The city centre is a 20-40 min by cab.
Stayed 3 nights in Apr 2019

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Larson, Arkansas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This boutique hotel has it all. The river-side location is a great escape from the big city. It's helpful staff could not do enough to accommodate our every request. The breakfast was delicious and plentiful. And above all, the cleanliness of our room and the pool and dining areas could not have been beaten. We enjoyed our three nights there so much, that we're already planning a return visit.
Stayed 3 nights in Feb 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
they have loud parties with heavy industrial disco equipment every day from 7pm to 10pm. sleeping is not possible, nor staying in hotel possible.
Stayed 2 nights in Jan 2019

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find
We stayed at Villa Saigon at the end of our travels. Was correct decision as we wanted to be near restaurants and landmarks but not right in the centre. There are plenty of nice restaurants and bars within walking distance and the speedboat into District 1 was amazing. Taxi back at night was around £4. The hotel is beautiful. Very clean and well maintained. The Sanctuary room was a good size and had everything we needed. The free mini bar was great. The pool area is lovely and relaxing. Breakfast is made to order and was delicious. The Hotel gave me a number of treats for my birthday which made our stay even more special. Would highly recommend this amazing hotel.
Stayed 3 nights in Jan 2019

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Great family vacation
Spend our wedding anniversary here. A nice hotel that has great ferry service to District 1 area. The staff are warm and friendly.
Stayed 6 nights in Nov 2018

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2018

10/10 Excellent

Stacy, Las Vegas, NV usa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent as downtown, tourist area of Saigon is chaotic and unpleasant. The Song's boat shuttle to central works perfect to get you into the action, but pleasantly and quickly bring you back to the sanctuary of Song. And the menu is very good and diversified and the food is outstanding! If shopping and nightlife is the purpose of the trip, Song is slightly remote. But if cultural experience and access to sites outside of Saigon are primary interest, this is the place to be.
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Nov 2018

8/10 Good

Jee Yoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Great loved- we also got upgraded room. I loved it. Thank you.
Stayed 1 night in Sep 2018

10/10 Excellent

globetrotter1, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A peaceful enclave!
We stayed as a couple for 3 nights. The room has a standard shower facility and is absolutely spotless. A firm and well supported mattress was a nice change to the usual soft mattresses of chain hotels. Breakfast was included and was an a-la carte format with a good choice of western and vietnamese cuisine. The hotel is located a fair distance from the city and the boat shuttle makes it really easy and fast to access the city center. We enjoyed ourselves thoroughly.
Stayed 3 nights in Aug 2018

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my idea of a perfect hotel!
One of the best rooms that I have ever stayed in!
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was great, breakfast included was amazing with a great view on the river. Loved that it was a small boutique hotel. Also loved that I could read the books in the reception
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with excellent care and attention from all staff. The hotel gave us an extra late checkout (6pm) as we had a late flight. This was greatly appreciated. Couldn’t have asked for more.
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb! A quiet oasis from the crazy streets of Ho Chi Minh city.
Stayed 3 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels we've ever stayed in.
Beautiful hotel with thoughtful service. It was one of the best hotels we've ever stayed in and we had such a good experience we are thinking of a return to Saigon to explore this district further and stay longer at Villa Song. We were going to try some different restaurants when we were there but had such a good experience the first night, we ate all our meals here. (We'd arrived five minutes before closing and they treated us so well--made sure the kids had everything they needed, etc.). The front desk seemed to look for every opportunity to do something a little extra for us. We could not have finished off our two week visit to Vietnam on a higher note. High, high recommend.
Stayed 1 night in Mar 2018

10/10 Excellent

JANETTE, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Away from the hustle and bustle
Even before we arrived the staff at the Villa Song made sure that our stay would flow smoothly by emailing information. We loved the ambience of this small boutique hotel, away from the hustle and bustle of district 1. Our room was large and overlooked the river. Special mention to Moon who was very welcoming and helpful on our arrival. Our spa experience was excellent.
Stayed 2 nights in Mar 2018

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No better way to stay in Ho Chi Minh City
A beautiful hotel with great facilities and excellent staff. Highly recommended.
Stayed 10 nights in Nov 2017

10/10 Excellent

Helen, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful Villa on the river
We arrived early and were greeted warmly, offered a complimentary breakfast as we had arrived so early after a long flight from the UK. Checked in promptly and offered shower facilities whilst waiting for our room to be made ready. We were made to feel so welcome. Such a lovely experience. The staff were absolutely fantastic and l cannot speak highly enough of their professionalism and genuine care. We originally only booked in for 2 nights but extended to 3 with no problem. It was just such a lovely place that we decided to stay longer. Located in District 2 it is a calm oasis in the sea of madness that is Ho Chi Minh City. The Hotel operates a complimentary speed boat shuttle into District 1 which is divine and avoids the chaotic but vibrant traffic, which has to be seen to be believed! So many scooters and a traffic system that defies all logic to us here in the west, but it works! A gorgeous salt water pool, a divine choice of breakfasts and truly wonderful staff. Our room was sublime and overlooked the river, the bed divine, what more could anyone ask for. Thank you so much to all of the staff who made our stay a truly memorable experience for our first time in Viet Nam.
Stayed 2 nights in Nov 2017

10/10 Excellent

Roger, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis in Ho Chi Minh City
The hotel, the staff, and all the accommodations were amazing!
Stayed 1 night in Nov 2017

6/10 Okay

lauren, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel on the river
Pros - fantastic pool, lovely breakfast sitting on river, away from the hustle and bustle, cool water taxi to distric one, clean Cons - river view sanctuary window was tiny and in the right corner of the room, not much of a view for $260, the free mini bar has two beers and some soft drinks in it, room smelt a little damp
Stayed 1 night in Aug 2017

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay. Thanks.
Lovely stay. Thank you.
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the most comfortable hotels for a family vacation.
Stayed 3 nights in Jun 2017

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully decorated with lots of charm
Beautifully decorated. Great breakfast. Nice touch to have the breakfast until 10pm and to have free items in the minibar. Also nice to have use of a speed boat into the main city center. I don't mind using the stairs, but it would be even better if the property had a lift :-)
Stayed 2 nights in Jul 2017

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, luxurious boutique hotel
Villa Song is a beautiful, smallish , luxury boutique hotel. Rooms are beautifully appointed, very clean, very comfortable. Located on the river, it's nice to sit and enjoy a meal watching the traffic passing on the river. The surrounding area is very removed from the bustle of the city, with a few good restaurants and bars, but not much street life. The river shuttle to the city is fantastic, but if you are wanting to go anywhere other than the local area, it is a taxi ride. There is no lift, so be aware if you are on the 2nd or 3rd floor, there are a lot of stairs. The pool area is great. The restaurant is good, great service and a tasty menu, but definitely not cheap. Staff cannot be faulted - very friendly and professional. A great place to wind down after a trip around Vietnam.

10/10 Excellent

Traveller, Gloucestershire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, immaculate bedrooms.
We very much enjoyed our stay at this hotel. Beautiful bedrooms with fantastic amenities, including a complimentary minibar. The hotel is in a quiet setting and not within walking distance to other restaurants, shops or other facilities. It has a complimentary speedboat service to central Ho Chi Minh City, but the last transfer back to the hotel is at 7pm. The swimming pool is lovely and peaceful. The restaurant is very expensive and not up to the quality one would expect for the price and fantastic standard of the hotel generally. However, there are other good restaurants nearby, within a short taxi ride, but most of them are expensive by Vietnam standards. A taxi to district 1 would take around 20 minutes and cost around $7-10 each way.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, attentive staff, great views.
Loved every moment. Wish we could have stayed longer. Will go back.

10/10 Excellent

Andrew, Tauranga, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay in elegant mansion
We arrived a little concerned about our luggage which had been lost at the airport but the manager at Villa Song was reassuring from the start saying it would turn up, and he was right as it turned up 12 hours later. In the meantime the staff were so helpful in many ways. Villa Song is beautiful and feels like a haven from the seething mass of people and scooters in Ho Chi Min. Loved our stay.

10/10 Excellent

parkgra, P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
Very relaxing part of town still within easy reach Of city centre by boat or taxi. Great food.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good services, staff are helpful and friendly

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Donna, Minneapolis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and welcoming. Highly recommend.
I loved staying here. The room was comfortable. The pool area was delightful. Breakfast alongside the river delicious and peaceful. The staff couldn't have been nicer and more caring. I stayed here for two nights then moved closer to the city center after my trip to the Mekong Delta. A nice balance!
Breakfast by the river
Pool
View from my balcony

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Villa Song Saigon is a world class boutique Hotel
Although I would not be considered a world traveler I have stayed at multiple hotels throughout the world and believe Villa Song Saigon is truly a wonderful place for several reasons. The location is great because it is in District 2 which is close to many restaurants and hangouts that Westerners would appreciate. But also they have the courtesy boat that can easily get you into downtown Saigon. It is very quiet location so city noise is minimum. The quality of the rooms and hotel area is amazing. You will notice the attention to every detail and if you appreciate style Villa Song offers. The materials, artwork and furnishings are top tier. Additionally the Staff is incredibly gracious, attentative and friendly. It was a great experience and plan on coming back sometime in the future. Thank you Villa Song Saigon for a wonderful experience.

10/10 Excellent

Scotty, Calgary, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Small Luxury Hotel
This is a wonderful place in busy Ho Chi Minh City. Everything from the check-in to the checkout was first class.

8/10 Good

Liz, Durham, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely building friendly staff
The hotel itself is a fabulous building with lots of nooks and crannies. The downside is that the bedrooms were a little on the small side. Still, it was fine for a long weekend and the staff were wonderful.