Reception

Reviews of Sedona Suites Ho Chi Minh City

5 out of 5
Sedona Suites Ho Chi Minh City
67 Le Loi Street, Ben Nghe Ward, District 1, Ho Chi Minh City

Reviews

9.6

Exceptional

Rating 10 - Excellent. 193 out of 241 reviews" "
Rating 8 - Good. 35 out of 241 reviews" "
Rating 6 - Okay. 7 out of 241 reviews" "
Rating 4 - Poor. 3 out of 241 reviews" "
Rating 2 - Terrible. 3 out of 241 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Huetrinh

Liked: Cleanliness, staff & service, property conditions & facilities
I cannot tell you how much I enjoyed staying here with my son. I will definitely come back in the future. Thank you for being part of our journey.
Stayed 8 nights in Apr 2024
Response from Albert Lafuente, General Manager on 25 Apr 2024
Dear HuetrinhThank you for such beautiful feedback! Everyone on the team is pleased to know that you had a great time at Sedona Suites most recently. All our colleagues are trying their best to provide our guests with an excellent experience and I am happy to see that we have succeeded in this instance.We look forward to having you again on your next visit to Ho Chi Minh City and we hope to continue to be a part of your journey. Xin Cam On!ALBERT LAFUENTEGeneral Manager

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Albert Lafuente, General Manager on 9 Apr 2024
Thanks, Helen, for the perfect rating. Delighted to see that you had an enjoyable stay most recently. The team and I look forward to having you again on your next visit to Ho Chi Minh City!Xin Cam On!ALBERT LAFUENTEGeneral Manager

10/10 Excellent

Hsien en

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Albert Lafuente, General Manager on 6 Apr 2024
Thanks, Hsien en for the perfect rating! Delighted to know that you had a great stay most recently!We look forward to having you again, soon!ALBERT LAFUENTEGeneral Manager

10/10 Excellent

jason, palestine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience, right at sai gon center
Stayed 1 night in Mar 2024
Response from Albert Lafuente, General Manager on 16 Mar 2024
Dear Jason, the team and I appreciate your leaving us with a perfect rating and review! Delighted that you had a great stay at Sedona Suites and in Saigon!We wish you a pleasant and comfortable onward journey and we hope to welcome you back on your next visit to our beautiful city! Xin Cam On!ALBERT LAFUENTEGeneral Manager

10/10 Excellent

Huonc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! Excellent staffs!
Stayed 4 nights in Mar 2024
Response from Albert Lafuente, General Manager on 16 Mar 2024
Thanks, Huonc, for this generous rating! We appreciate it very much! We hope to welcome you back on your next visit to our lovely city!Xin Cam On!ALBERT LAFUENTEGeneral Manager

10/10 Excellent

Jimmy

Stayed 2 nights in Feb 2024
Response from Albert Lafuente, General Manager on 11 Mar 2024
Thanks, Jimmy for the perfect rating! Delighted to know you had an excellent stay most recently.We hope to welcome you back on your next visit to our beautiful city, Saigon!Xin Cam On!ALBERT LAFUENTEGeneral Manager

10/10 Excellent

Siu Wan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very nice with a good view and the staff is very helpful.
Stayed 3 nights in Feb 2024
Response from Albert Lafuente, General Manager on 2 Mar 2024
Dear Siu Wan,Delighted to see that you had an excellent stay most recently, thank you for the perfect rating and generous feedback on the hotel, the stunning views, and most importantly, our staff whom you mentioned to be very helpful. We appreciate your taking the time to share this with us and we hope to have another opportunity to welcome you back! Xin Cam On!ALBERT LAFUENTEGeneral Manager

10/10 Excellent

Trung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, service is great, we had welcome drink, welcome fruit plater . They went out ò their way to send to me a cake for our 30 year Anniversay
Stayed 4 nights in Feb 2024
Response from Albert Lafuente, General Manager on 2 Mar 2024
Thanks, Trung, for leaving us with a perfect rating and a very generous review! We are pleased to know that you found the hotel beautiful with a great arrival experience and service levels. Congratulations on your 30th anniversary, what a milestone! We are glad we played a small part in your celebration! We look forward to having you again, soon!ALBERT LAFUENTEGeneral Manager

10/10 Excellent

Sau Wan Jerrie Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent view n excellent security during the night
Stayed 1 night in Feb 2024
Response from Albert Lafuente, General Manager on 2 Mar 2024
Dear Sau Wan Jerrie, the whole team sends you a huge thank you for the perfect score and generous review! We are delighted to know that you had a memorable stay most recently.Thank you, too, for highlighting the stunning views from our public areas and the rooms, and the excellent security the hotel has. The safety of our guests and colleagues cannot be compromised and we are glad that you notice the effort we have invested in this area.We look forward to welcoming you back one of these days! Xin Cam On!ALBERT LAFUENTEGeneral Manager

10/10 Excellent

BRIAN BOON TAK

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the 3-bedroom suite we had was perfect for 3 adults. It was 1 king bed and 2 queen beds with living area, full 6-person dining table and open kitchen. The location was right in the middle of District 1 and very close to restaurants, coffee shops, bars and clubs. All of the staff were very nice and helpful and will definitely be coming back to Sedona Suites the next time.
Stayed 4 nights in Jan 2024
Response from Albert Lafuente, General Manager on 9 Feb 2024
Dear BRIAN BOOK TAKThank you for staying with us most recently, delighted that you have chosen Sedona Suites over hundreds of other options in the city.Pleased to know that you had an excellent stay overall - thanks to the property's central location and the ideal 3-BR accommodation you deemed to be perfect for your needs during this visit. Great to know that the team took good care of you and I appreciate your highlighting this in this review.Thank you once again and we look forward to welcoming you back on your next visit to Ho Chi Minh City!ALBERT LAFUENTEGeneral Manager

2/10 Terrible

Kendrick

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located. Property is next to a lot of shopping areas and restaurants
Stayed 3 nights in Dec 2023
Response from Albert Lafuente, General Manager on 28 Jan 2024
Dear KendrickThank you for staying with us most recently and thank you, too, for the positive feedback on our central location.I am aware that you had several challenges in your room during your stay, my apologies on behalf of the team. I would have felt the same had it happened to me. You were here on a holiday and moving rooms - twice - was a low point and we are sorry.We hope that you will allow us another opportunity to welcome you back should future travels include a trip to beautiful Saigon!Chuc Mung Nam Moi! Happy Tet!ALBERT LAFUENTEGeneral Manager

10/10 Excellent

Thanh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, very close to everywhere, my place to stay when I'm in Saigon.
Stayed 3 nights in Jan 2024
Response from Albert Lafuente, General Manager on 28 Jan 2024
Dear ThanhThe team and I are delighted to know that you had an excellent stay most recently. Thank you for choosing to stay with us and for the very generous rating and review!All the very best in the coming year, Chuc Mung Nam Moi!ALBERT LAFUENTEGeneral Manager

10/10 Excellent

Kelly

Stayed 1 night in Jan 2024
Response from a on 9 Feb 2024
Dear KellyJust a short note to thank you for this excellent rating! We appreciate your choice of staying with us despite the numerous options in the city!Here is wishing you and your family, CHUC MUNG NAM MOI! Happy Lunar New Year!ALBERT LAFUENTEGeneral Manager

10/10 Excellent

JENNY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best 5-star Hotel in Saigon
Hands down the best 5-star hotel my family of 5 has stayed at in Saigon and we have tried several. The suites are modern, spacious, comfortable and clean. The location is ideal. Centrally located within the heart of the city and in walking distance of food and attractions. This will definitely be our hotel of choice on subsequent trips.
Stayed 3 nights in Jan 2024
Response from Albert Lafuente, General Manager on 9 Jan 2024
Dear jennyThank you for such a fantastic rating and review! The team and I couldn't be happier reading through all the superlatives you heaped on the property.Delighted to know that the whole family had a great time at Sedona Suites most recently and that the location and the room contributed to the success of this visit to our lovely and frenetic city, Saigon!We look forward to welcoming you back on your next visit! Xin Cam On!ALBERT LAFUENTEGeneral Manager

10/10 Excellent

Anne, Puyallup

Stayed 3 nights in Jan 2024
Response from Albert Lafuente, General Manager on 9 Jan 2024
Thanks, Anne, for this perfect rating. We appreciate your effort of sharing this feedback on this platform! We look forward to having you again, soon!Xin Cam On!ALBERT LAFUENTEGeneral Manager

10/10 Excellent

Thanh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay at Sedona, very nice 3 bedroom apartment
Stayed 2 nights in Jan 2024
Response from Albert Lafuente, General Manager on 9 Jan 2024
Dear Thanh,Thank you for always staying with us, we appreciate your continuous support. It feels great to receive feedback such as yours and we hope to welcome you back on your next visit to our beautiful city, Saigon!Xin Cam On!ALBERT LAFUENTEGeneral Manager

10/10 Excellent

Huy, Las Vegas

Stayed 5 nights in Dec 2023
Response from Albert Lafuente, General Manager on 28 Jan 2024
Dear HuyJust a short note to thank you for the generous rating! Delighted to know that you had an excellent stay most recently!We send you our very best wishes for the new year. Chuc Mung Nam Moi! Happy Tet!ALBERT LAFUENTEGeneral Manager

10/10 Excellent

Milan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful high rise tower hotel
Beautiful brand new hotel - rooms on high floor with great city views +free minibar on arrival day. Big swimming pool, but after 2:00pm the sun will not shine there due to the tower high so make sure you enjoy swimming before 2:00pm
Hotel tower
Hotel room
View from my room on 37 floor
Stayed 3 nights in Dec 2023
Response from Albert Lafuente, General Manager on 31 Dec 2023
Thanks, Milan, for the generous rating and fantastic review! We couldn't be happier with such very positive feedback. We appreciate your taking the time to share this with us on this platform!We hope to have another opportunity to welcome you back should future travels bring you to our part of Asia. Happy New Year!ALBERT LAFUENTEGeneral Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Seven Nights at the Sedona Suites HCMC
The Sedona Suites Ho Chi Minh City is world-class hotel that is managed by one of the most skilled and personable general manager that I have met in my travels. If you look at most reviews of the hotel, Mr. Lafuente personally responds to most of the comments while overseeing a world-class, five-star hotel. Prior to my trip, I connected with Mr. Albert (the Vietnamese way of addressing). Many months later when I arrived, I found a personal welcome note with details that most would have forgotten. It was a welcoming touch along with a clean suite (cleaned every day) and a beautiful view of Saigon. The hotel's central location was also the reason we chose the Sedona. There are other 5-star hotels a few blocks away that had a more Western setting (near the opera house). However, the reason we came to Saigon was to be closer to the street scenes of Saigon by just crossing the street! We were able to do that with our stay at the Sedona. For everything else, a Grab (Vietnam's version of Uber) was convenient and inexpensive. We stayed for 7 nights and felt that it was like a second home. We also look forward to returning one day. Attached are some views from our suite, including one that overlooks Ben Thanh Market on a day when they had an emergency drill (it was really interesting to watch from the 42nd floor). --Fr. LTN
Stayed 7 nights in Dec 2023
Response from Albert Lafuente, General Manager on 2 Jan 2024
Dear Fr. LTNOn behalf of the whole team at Sedona Suites, allow me to thank you for this very generous review and rating! We couldn't be happier to know that you had a wonderful stay and everything went well with your visit to our beautiful Ho Chi Minh City!We are delighted that you chose us over numerous options in the city. It was a great honor for everyone at #TeamsedonaSuites to welcome you after a long absence from the motherland.We hope to have you again on your next visit to Vietnam, and hopefully, it will be soon!Happy New Year!ALBERT LAFUENTEGeneral Manager

10/10 Excellent

Minh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed in 3brm suite for 4 nights. The suite is beautiful and spaces. All staff are very friendly and helpful throughout our stay.
Stayed 4 nights in Dec 2023
Response from Albert Lafuente, General Manager on 25 Dec 2023
Thanks, Minh, for the perfect rating and fantastic review! We are pleased to know that you had an excellent stay overall most recently. Thank you, too, for mentioning the suite which you found to be beautiful and spacious, and most importantly, that you were satisfied with the service from our colleagues! All music to my ears. We hope to welcome you back on your next visit to Saigon, which we hope to be soon! Xin Cam On!ALBERT LAFUENTEGeneral Manager

10/10 Excellent

Hai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Favourite place to stay when I'm in Saigon, it's close to everything and it's one of only a few serviced apartment.
Stayed 4 nights in Dec 2023
Response from Albert Lafuente, General Manager on 24 Dec 2023
Dear HaiDelighted to receive this excellent review and perfect rating. It's great to see that you have enjoyed your visit to Saigon partly due to your choice of location (that's us! ;-)) and the thoughtful service by our colleagues.We look forward to welcoming you back again soon!Xin Cam On!ALBERT LAFUENTEGeneral Manager

10/10 Excellent

REMI

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with great views. The location is very convenient
Stayed 3 nights in Dec 2023
Response from Albert Lafuente, General Manager on 17 Dec 2023
Dear REMI, our heartfelt appreciation for sharing this feedback with us! Thank you, too, for mentioning our central location and the views in the guestrooms and our public areas which seemed to have contributed to an excellent overall experience!We look forward to having you again soon!ALBERT LAFUENTEGeneral Manager

10/10 Excellent

son

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Albert Lafuente, General Manager on 8 Dec 2023
Thanks, son, for the perfect score! The team and I are delighted to see that you had a great stay most recently.We look forward to welcoming you back on your next visit to our lovely city, Saigon! Xin Cam On!ALBERT LAFUENTE General Manager

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
This place is rated a 5 star but it’s more like a 4 star experience, the location is great the staff is equally awesome. However the towels and linens are ok, the TV and entertainment system is subpar very glitchy, they have Netflix’s and cable but it was super glitchy and I couldn’t be bothered to ask for a different room. The breakfast and restaurant is also ok. It has an amazing view of the city from the lobby but the pool is on the 6th floor with no real view. Don’t get me wrong it’s a very nice hotel for Saigon. However I stayed in much better 4 stars in Phu Quoc. All and all it’s a great stay for the price point compared to a top tier countries, five stars.
Response from Albert Lafuente, General Manager on 3 Dec 2023
Thanks, Jason for this objective review, truly appreciated. We believe that experiences are always relative and, indeed, what may be 5-star to others will be different for some. Nevertheless, we thank you for highlighting the property's strengths - our central location, the views from the Lobby (and hopefully from your room, too), and most importantly, our awesome colleagues. Please accept our apologies for the glitchy TV, this could have been caused by the intermittent internet signal we experienced lately which has already been resolved by our provider.We're happy to know that you still had a great stay despite several oversights on our part. We look forward to having you again on your next visit to Saigon! Xin Cam On!ALBERT LAFUENTEGeneral Manager

10/10 Excellent

Aida

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Albert Lafuente, General Manager on 24 Dec 2023
Dear AidaJust a short note to thank you for the perfect rating! The team and I are delighted to know that you had a great stay and we thank you for letting us know by sharing this feedback with us on this platform! We appreciate it very much!Xin Cam On!ALBERT LAFUENTEGeneral Manager

10/10 Excellent

Alan

Stayed 4 nights in Nov 2023
Response from Albert Lafuente, General Manager on 17 Dec 2023
Dear Alan, just a short note to thank you for giving us a perfect score. We appreciate this very much!Look forward to having you again on your next visit to Saigon! Xin Cam On!ALBERT LAFUENTEGeneral Manager

10/10 Excellent

Daniel

Perfect city break hotel.
Stayed 2 nights in Nov 2023
Response from Albert Lafuente, General Manager on 24 Nov 2023
Thanks, Daniel for staying with us most recently and for leaving this very generous rating and review. The team and I are delighted to know that you had a great stay and that we contributed to your memorable city break in our beautiful Saigon! We look forward to having you again on your next visit! Xin Cam On!ALBERT LAFUENTEGeneral Manager

10/10 Excellent

Nirav, new -york

Liked: Cleanliness
Stayed 3 nights in Nov 2023
Response from Albert Lafuente, General Manager on 21 Nov 2023
Thanks, Nirav, for the perfect score -- the team and I are delighted that you had a great stay. We look forward to having you on your next visit to our beautiful city!Xin Cam On!ALBERT LAFUENTEGeneral Manager

10/10 Excellent

Kihyun

Stayed 2 nights in Nov 2023
Response from Albert Lafuente, General Manager on 18 Nov 2023
Thanks, Kihyun, for staying with us most recently, and for giving us the perfect rating! We couldn't be happier to know that you had a great stay in beautiful Saigon!The team and I look forward to welcoming you back very soon! Xin Cam On!ALBERT LAFUENTEGeneral Manager

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Albert Lafuente, General Manager on 18 Nov 2023
Dear SallyJust a short note to thank you for giving us the perfect rating. The team and I are delighted to know that you had a great stay most recently! We hope to welcome you back on your next visit to our beautiful city. Xin Cam On!ALBERT LAFUENTEGeneral Manager

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second stay even better than the first
Fantastic room - spacious and great views. Well located above Saigon centre and walking distance to most sites. Friendly and attentive staff
Stayed 3 nights in Oct 2023
Response from Albert Lafuente, General Manager on 7 Nov 2023
Dear RyanDelighted to hear that you stayed with us once again, thank you for supporting our business and our staff, it's very much appreciated! We hope you will have a safe and comfortable onward journey and we can't wait to welcome you back on your next visit to beautiful Saigon!Xin Cam On!ALBERT LAFUENTEGeneral Manager

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome lodging!
Stay was very pleasant and amazing. Location was great! Would highly recommend to others.
Stayed 5 nights in Oct 2023
Response from Albert Lafuente, General Manager on 7 Nov 2023
Dear JasonThank you for the recommendation! The team and I couldn't be happier to see such a beautiful review and rating. We are all delighted you had an enjoyable stay at Sedona Suites and in Saigon!Looking forward to having you again! Xin Cam On!ALBERT LAFUENTEGeneral Manager

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Sedona is centrally located in Saigon and is connected to the Saigon Square mall, which contains a large number of good restaurants and shops. There are also some good restaurants in Sedona, although they are more expensive. Our room very nice and included a dining table, small kitchen and living room. Room service cleaned our room every day and did a great job! We enjoyed our stay and highly recommend this for anyone wanting a larger room with more than just a bedroom and bathroom.
Response from Albert Lafuente, General Manager on 7 Nov 2023
Dear DavidDelighted that you had an excellent stay with us most recently. Your positive feedback on the beautiful suite, the link to the mall, and the excellent job our Housekeeping did in taking good care of your room are all music to our ears, thank you!We appreciate the recommendation, we hope to welcome you back on your next visit to Saigon!Xin Cam On!ALBERT LAFUENTEGeneral Manager

6/10 Okay

Oanh

Travelled with group
Stayed 3 nights in Oct 2023
Response from Albert Lafuente, General Manager on 16 Oct 2023
Dear OanhFirstly, thank you for staying with us most recently! Secondly, we send out appreciation for sharing with us this review. Our apologies as it seems that we have fallen short in some areas during your stay. I would very much like to know which areas are these so we can do something about them. It will be beneficial for me and the team to know how we can rectify issues if there are any.Look forward to hearing from you. Xin Cam On!ALBERT LAFUENTEGeneral Manager

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Albert Lafuente, General Manager on 7 Oct 2023
Dear MichaelJust a short note to thank you for staying with us and for this perfect rating! We appreciate your gesture very much!The team and I are delighted to know that you had a great stay and we look forward to having you again should future travels bring you back to Ho Chi Minh City!Xin Cam On!ALBERT LAFUENTEGeneral Manager

2/10 Terrible

JIHYE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Albert Lafuente, General Manager on 5 Oct 2023
Dear JIHYEWe obviously missed our mark here, our apologies for whatever it was that influenced this review. It would be highly appreciated if you could share with us your feedback on areas that we need to work on. You may reach out to the team at Expedia or you may communicate with the team on property. We would love to know more to resolve the matter.Once again, please accept our apologies and we look forward to hearing from you in this regard.Yours sincerely,ALBERT LAFUENTEGeneral Manager

10/10 Excellent

Mariana

Stayed 3 nights in Sep 2023
Response from Albert Lafuente, General Manager on 3 Oct 2023
Dear MarianaJust a short note to thank you for this rating! The team and I appreciate it very much!We look forward to having you again should future travels bring you back to our beautiful city, Saigon!Xin Cam On!ALBERT LAFUENTEGeneral Manager

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023
Response from Albert Lafuente, General Manager on 27 Sept 2023
Dear KristinThanks for the perfect rating, the team and I appreciate it very much!We look forward to welcoming you back should future travels lead you back to Ho Chi Minh City!Xin Cam On!ALBERT LAFUENTEGeneral Manager

10/10 Excellent

Thao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location and the view.
Stayed 1 night in Sep 2023
Response from Albert Lafuente, General Manager on 25 Sept 2023
Dear ThaoDelighted to receive a perfect score and a short but powerful review from you, thank you very much from all of us at Sedona Suites!Indeed our location and views are unbeatable, and we hope that everything went well with the rest of your experience in our rooms and suites as well as the restaurants onsite.We look forward to welcoming you back!Xin Cam On!ALBERT LAFUENTEGeneral Manager

8/10 Good

Fronica

Liked: Cleanliness, staff & service, property conditions & facilities
Sedona is a good option
Stayed 2 nights in Sep 2023
Response from Albert Lafuente, General Manager on 24 Sept 2023
Dear FronicaThank you for choosing the Sedona Suites despite numerous options in the city. We are delighted to see that you had a great stay overall. Should you have feedback on items that need improvement, we will be happy to hear them as well.We hope that you had a comfortable and safe onward journey and we look forward to welcoming you back should travels bring you back to our beautiful city!Xin Cam On!ALBERT LAFUENTEGeneral Manager

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Sensational property; amazing views, fantastic and attentive staff, secure facilities for total peace of mind. Quiet rooms up high with amazing views. Lots of dining options you are next to shopping centre with b2 floor full of restaurants and 6th floor full of restaurants or on street dining…all very good. Dining out is more affordable.
Stayed 2 nights in Sep 2023
Response from Albert Lafuente, General Manager on 5 Sept 2023
Dear LauraThank you for sharing with us such a fantastic review! We couldn't be happier to know that you had an enjoyable time during your stay most recently."Sensational property, amazing views, attentive staff, great location", etc., we are taking your word for it, thank you for all these superlatives!Should you find yourself traveling back to Ho Chi Minh City again, we hope you will keep us in mind!Xin Cam On!ALBERT LAFUENTEGeneral Manager

10/10 Excellent

Graham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oasis
An oasis - amazing hotel
Stayed 2 nights in Aug 2023
Response from Albert Lafuente, General Manager on 2 Sept 2023
Dear GrahamThank you for these four amazing words that encapsulate your overall stay experience with us. These, to us, are four powerful words that will motivate our team to continuously do better in everything that they do for the guests and their colleagues.Thank you for inspiring us more.Xin Cam On!ALBERT LAFUENTEGeneral Manager

10/10 Excellent

Thao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 1 night in Aug 2023
Response from Albert Lafuente, General Manager on 28 Aug 2023
Dear ThaoThank you for staying with us and for leaving us such an excellent rating! We are happy that we have made your stay an enjoyable one. We look forward to having another opportunity to welcome you back to Sedona Suites very soon!Xin Cam On!ALBERT LAFUENTEGeneral Manager

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and staffs friendly
Stayed 2 nights in Jul 2023
Response from Albert Lafuente, General Manager on 6 Aug 2023
Dear AndyThanks for the perfect rating and for mentioning the cleanliness of the hotel and the friendliness of the staff - the team and I appreciate this feedback very muchWe hope to have another opportunity to welcome you to Sedona Suites very soon!Xin Cam On!ALBERT LAFUENTEGeneral Manager

10/10 Excellent

Isha, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property location is excellent and very walkable to major attractions. The property itself is beautiful and well maintained and the service is excellent. The staff accommodated everything we asked for and upon checkout, did a sweep of the rooms to ensure we didn't forget anything. They found valuables we would have missed! They also organized our airport transfer (for a group of 12 adults), which was seamless and comfortable - two vans fit all of us and our luggage with room to spare.
Response from Albert Lafuente, General Manager on 29 Jul 2023
Dear IshaIt gives me, and the whole team, great pleasure reading this very generous review from you. We are delighted that we contributed to the overall excellent experience you and the family had in our beautiful city.Thank you for mentioning our excellent location, beautiful and well-maintained property, and excellent service from our associates -- these are music to our ears!We look forward to having you again should your travels lead you back to Saigon in the not-too-distant future!Xin Cam On!ALBERT LAFUENTEGeneral Manager

10/10 Excellent

Cornel

Stayed 4 nights in Jul 2023
Response from Albert Lafuente, General Manager on 17 Aug 2023
Dear CornelThank you for the perfect rating - we are happy to see that you had a great stay! We hope to welcome you back to Sedona Suites very soon!Xin Cam On!ALBERT LAFUENTEGeneral Manager

10/10 Excellent

Robert, MARINA DEL REY

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and efficient.
Stayed 2 nights in Jul 2023
Response from Albert Lafuente, General Manager on 11 Jul 2023
Dear RobertThank you on behalf of the whole team at Sedona Suites for this excellent rating and review! We appreciate very much your taking the time to share with us your feedback on this platform.Have a safe and comfortable onward journey and we look forward to welcoming you back on your next visit to our beautiful city, Saigon!ALBERT LAFUENTEGeneral Manager

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Albert Lafuente, General Manager on 3 Jul 2023
Dear YolandaOn behalf of the whole Sedona Suites Team, please accept our profound thank you for giving us the perfect rating!We look forward to having you again, soon!ALBERT LAFUENTEGeneral Manager

10/10 Excellent

BERNT OLA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at Sedona Suites for 4 nights and were very happy with all aspects of the hotel. The rooms were clean, beds comfortable and extremely well equipped with iron, hair dryer, fridge, safe, tea-making facilities and even a microwave. The in-house restaurant although small, offered an ample variety of food which were delicious. The location is one of its major advantages where we could walk to most attractions like the Ben Thanh Market, the Opera House and a little bit further, the Reunification Palace and War Remnants Museum. We also tried the Japanese 'Towa' and Chinese 'Lai' Restaurants on the same floor as the hotel lobby and they were really good. Saving the best for last, the staff were the most helpful, efficient and friendliest that we have ever encountered. They have been so well trained that every single request was taken seriously and responded to and even after they change shifts, they keep each other well informed that the communication was not missed. My husband must have mentioned in passing that it was my birthday and the next day I found a birthday cake and card in the room! Here we would like to give special mention to Daniel, Max and Giau. We are so happy with our stay that we plan to visit again soon.
Stayed 4 nights in Jun 2023
Response from Albert Lafuente, General Manager on 29 Jun 2023
Dear BERNT OLA,Thank you for such an amazing review, it is very heartwarming that you took the time to share your experience with us on this platform. We are glad to see that you have had such an excellent stay and that our team made it all possible for you to enjoy your adventure and discovery in our beautiful city, Saigon.We have shared your compliments with all our colleagues from Housekeeping, Reception, Concierge, Culinary, and F&B Service, and most importantly with Daniel, Max, and Giau who earned a mention in this review.Have a pleasant and safe onward journey, we look forward to your return!ALBERT LAFUENTEGeneral Manager

10/10 Excellent

tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great staffs, the 3 bedroom suite is spacious , great view , very convenient place close to all shopping malls and restaurants . I would definitely recommend this hotel to my family and friends. I will definitely go back when I visit Vietnam again .
Stayed 4 nights in Jun 2023
Response from Albert Lafuente, General Manager on 29 Jun 2023
Dear tammyThe team and I are delighted to receive this fantastic rating and review! We are glad we have contributed to making your stay an excellent one! Thank you for highlighting what made the hotel a great choice for travelers to Saigon - from the spacious suites, unbeatable location, convenience to shopping and dining, and most importantly, great service staff!We appreciate your recommending us to your friends and family, we look forward to your next visit!ALBERT LAFUENTEGeneral Manager