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Reviews of Royal Hotel Saigon

4 out of 5
Royal Hotel Saigon
133 Nguyen Hue Ave. District 1, Ho Chi Minh City

Reviews

8.0

Very good

Rating 10 - Excellent. 300 out of 1001 reviews" "
Rating 8 - Good. 472 out of 1001 reviews" "
Rating 6 - Okay. 158 out of 1001 reviews" "
Rating 4 - Poor. 45 out of 1001 reviews" "
Rating 2 - Terrible. 26 out of 1001 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

FRANK's

Wonderful staff, very friendly and accommodating. One of the nicest hotels I’ve ever stayed at
Stayed 2 nights in Apr 2024

10/10 Excellent

Srdjan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024

8/10 Good

Robert, Alvechurch

Liked: Cleanliness, staff & service, property conditions & facilities
Splendid staff
Stayed 2 nights in Apr 2024

10/10 Excellent

Wesley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like evrething
Stayed 11 nights in Apr 2024

8/10 Good

Kathy

Stayed 1 night in Apr 2024

8/10 Good

chris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area a little loud
Stayed 1 night in Mar 2024

8/10 Good

Francesca, Campbelltown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Mar 2024

6/10 Okay

Alice

Stayed 2 nights in Feb 2024

10/10 Excellent

Courtenay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Royal Hotel Saigon has the best location if you are visiting Ho Chi Minh City. You step out and you have several restaurants and nighttime attractions available. The service was incredible and rooms were great. I would definitely come back to this hotel if I was visiting Ho Chi Minh City again.
Stayed 4 nights in Jan 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff great location
Stayed 3 nights in Jan 2024

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stop in busy city
Stayed 5 nights in Dec 2023

6/10 Okay

Alindawati

Stayed 2 nights in Dec 2023

10/10 Excellent

sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Very nice location. Very clean and confortable, Excellent breakfast. Very courteous and helpful staff. Highly recommended hotel.
Stayed 5 nights in Nov 2023

10/10 Excellent

Steven

10/10 Excellent

Billy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Ngoc Anh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Intimate comfortable setting. The most memorable part of my stay is the friendly and helpful staff. The staff greeted me warmly everyday at the door and helped me with numerous items (direction, currency, phone calls to restaurant to verify menu, receive packages etc.)
Stayed 6 nights in Dec 2023

8/10 Good

THIEN BICH VAN

Stayed 4 nights in Nov 2023

10/10 Excellent

Stanley

Stayed 4 nights in Nov 2023

10/10 Excellent

KIM

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the middle of everything and you could walk to Chợ Bến Thành and other shopping places.
Stayed 4 nights in Nov 2023

8/10 Good

Annie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Center of everything!
Stayed 4 nights in Nov 2023

10/10 Excellent

Tram

Stayed 2 nights in Nov 2023

8/10 Good

Thien Bich Van

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 5 nights in Nov 2023
Response from Thuy (Ms) on 28 Nov 2023
Dear Mr(s) Thien Bich Van,Thank you very much for coming and choosing our service.We appreciate your positive review of your stay. Looking forward to welcoming you back to our hotel soon. Best regards, Royal Saigon Hotel.

8/10 Good

May

Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Thuy (Ms) on 28 Nov 2023
Dear Mr(s) May Cablao, Thank you very much for coming and choosing our service. We will take note of your feedback. Hope to see you soon next time with better service. Best regards Royal Saigon Hotel

10/10 Excellent

martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice well maintained hotel. A little dated but still nice. Good size room. Nice breakfast. Excelleny and helpful staff
Stayed 3 nights in Nov 2023
Response from Thuy (Ms) on 28 Nov 2023
Dear Mr. Martin,We are happy that you enjoy your stay at our hotel and appreciate your positive review of your stay.We are looking forward to welcoming you back to our hotel soon. Best regards, Royal Saigon Hotel.

8/10 Good

Gitam

Stayed 3 nights in Oct 2023

8/10 Good

Phu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the center of everything
Amazing,
Stayed 3 nights in Oct 2023
Response from Thuy (Ms) on 1 Nov 2023
Dear Mr. Leo Chang,We are happy that you enjoyed your stay at our hotel and appreciate your positive review of your stay.Looking forward to welcoming you back to our hotel soon. Best regards, Royal Saigon Hotel.

10/10 Excellent

Dave

Stayed 3 nights in Oct 2023
Response from Thuy (Ms) on 28 Nov 2023
Dear Mr(s) Dave Emberton,Thank you very much for coming and choosing our service.We appreciate your positive review of your stay. We are looking forward to welcoming you back to our hotel soon. Best regards, Royal Saigon Hotel.

8/10 Good

Pham To

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good
Stayed 7 nights in Sep 2023
Response from Thuy (Ms) on 28 Nov 2023
Dear Mr(s) To Quynh Pham,We are happy that you enjoyed your stay at our hotel and appreciate your positive review of your stay.We are looking forward to welcoming you back to our hotel soon. Best regards, Royal Saigon Hotel.

6/10 Okay

Samuel

Stayed 4 nights in Oct 2023

10/10 Excellent

YOON KHEONG

Stayed 3 nights in Sep 2023
Response from Thuy (Ms) on 28 Nov 2023
Dear Mr(s) Chong Yoon Kheong,Thank you very much for coming and choosing our service.We appreciate your positive review of your stay. We are looking forward to welcoming you back to our hotel soon. Best regards, Royal Saigon Hotel.

8/10 Good

Takahiro

Stayed 1 night in Sep 2023

10/10 Excellent

Lina

Stayed 2 nights in Sep 2023

6/10 Okay

Chun Guan Walter

Stayed 2 nights in Sep 2023

10/10 Excellent

Bang

Stayed 1 night in Jul 2023

10/10 Excellent

Dennis

Stayed 2 nights in Jul 2023

10/10 Excellent

MENG-HSUN

Stayed 6 nights in Jul 2023

10/10 Excellent

YUKI

Stayed 2 nights in Jul 2023

8/10 Good

CAMAY

Stayed 5 nights in Jul 2023

10/10 Excellent

SUI TY

Stayed 4 nights in Jul 2023

10/10 Excellent

Adam

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The Royal Saigon has a great location with easy access to all shops. The staff were always helpful. I only wish they had a service to exchange money. However the ATM was not to far away.
Stayed 2 nights in Jul 2023

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Close to everything. Staff are friendly. Great buffet breakfast. There was some construction work going on but it didn’t really impact on our stay
Stayed 10 nights in Jun 2023

4/10 Poor

YIU BUN

Stayed 2 nights in Jul 2023

10/10 Excellent

Michal, columbiaheights

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Than thien vui ve luôn luôn san sàng giúp độ, thuc an buổi sáng rất phong Phú và ngon miệng
Stayed 7 nights in Jun 2023

10/10 Excellent

Ban

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in. Saigon
Excellent service! Best location close to every things! Especially My, Van, Dong…etc…5 super stars for customers service. Will stay here whenever I come back visit Vietnam
Stayed 1 night in May 2023
Response from Thuy (Ms) on 1 Jun 2023
Dear Mr(s) Ban Hoang,Thank you very much for coming and choosing to use our service.We appreciate your positive comments about your stay. We are happy to hear that you like our location and services. We hope that we will welcome you back to our hotel soon. Best regards, Royal Saigon Hotel.

10/10 Excellent

Aida

Stayed 2 nights in May 2023

10/10 Excellent

Aida

Stayed 2 nights in May 2023

6/10 Okay

thuy

Travelled with partner
Disliked: Property conditions & facilities
Old but convenient
Stayed 2 nights in May 2023
Response from Thuy (Ms) on 11 May 2023
Dear Ms. Thuy Nguyen, Thank you very much for coming and choosing our service.We would like to thank you for taking the time to share your experiences at our property. We aim to make every stay a memorable experience. Therefore, we take good note of your comments which is to apologize for the inconvenience caused. We look forward to welcoming you back at the hotel on your next visit to our hotel. Sincerely yours, Royal Hotel Saigon.

10/10 Excellent

Duong

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bathtub is too high for senior/children to get out so it’s easy to fall
Stayed 3 nights in May 2023
Response from Thuy (Ms) on 11 May 2023
Dear Mr. Duong, Thank you very much for coming and choosing our service. We will take note of your feedback. Hope to see you soon next time with better service. Best regards Royal Saigon Hotel

10/10 Excellent

Eric George

Stayed 2 nights in Apr 2023