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Reviews of Orchids Saigon Hotel

4 out of 5
Orchids Saigon Hotel
192 Pasteur Street, District 3, Ho Chi Minh City

Reviews

9.2

Wonderful

Rating 10 - Excellent. 368 out of 534 reviews" "
Rating 8 - Good. 125 out of 534 reviews" "
Rating 6 - Okay. 20 out of 534 reviews" "
Rating 4 - Poor. 12 out of 534 reviews" "
Rating 2 - Terrible. 9 out of 534 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Mario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this hotel, we stayed 5 nights and nothing went sideways. The room was like the photos, clean and comfortable. The pool area is nice. Just be aware that the gym was located in a bedroom and it had one treadmill, one climber and a few weights. Not really a gym feeling. The breakfast buffet was ok, but the same for all 5 days, so don’t expect a variety. The hotel is nicely located, close to all major attractions, walkable. FYI, the hotel is not really located in district 1 as advertised, so for the pick up activities, we had to walk 2-3 blocks which was fine with us.
Stayed 5 nights in Apr 2024
Response from D on 29 Apr 2024
Thank you so much for taking your time to write us a review! We look forward to seeing you again soon.

8/10 Good

MARIA

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist, let my aunts check in 2 hours early without charge for another night. Thank you!
Stayed 1 night in Apr 2024
Response from D on 29 Apr 2024
Thank you so much for your review!

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, (slightly) quieter, easy walk to attractions and street food market. Very helpful after checkout, let us use the pool and Gym for shower before catching our evening flight home.
Stayed 1 night in Apr 2024
Response from D on 18 Apr 2024
Thank you so much for taking your time to write us a review!

10/10 Excellent

Jerzy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with pool. In a quieter area not too far from Ho Chi Minh's attractions. Ben Than Street food Market close by for a variety of drink and food. Walking not a problem or use Grab for transport.
Stayed 2 nights in Apr 2024
Response from D on 17 Apr 2024
Thank you so much for your review!

10/10 Excellent

Bruno

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, spacious, clean room with city views and very amenable staff. If your room is facing east/has city views, you might hear loud music coming from a club nearby but the music always stopped early enough and we slept well all four nights we were there. Overall a great stay.
Stayed 4 nights in Apr 2024
Response from D on 16 Apr 2024
Thank you so much for your review! Hope to see you again soon.

10/10 Excellent

Helene

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and beautiful, the staff was helpful and friendly. The breakfast buffet was delicious. We highly recommend Orchid and will definitely be coming back.
Stayed 4 nights in Apr 2024
Response from D on 15 Apr 2024
Thank you for taking your time to write us a review!

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 3 nights in Apr 2024
Response from D on 9 Apr 2024
Thank you so much for your review!

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed staying at this hotel. I had an excellent room that was serviced and kept clean everyday to a high standard. I had breakfast only at the hotel, as I wanted to try other restaurants in the area. The breakfast was of a high standard, with plenty of choice. I found the staff overall very helpful, polite and friendly. It was necessary to approach them regarding places to eat, organising a trip or seeking advice regarding transport on from Ho Chi Minh City. Even seeking help regarding a bathroom plug brought a swift friendly response. As a base for visiting Ho Chi Minh City I think it is ideally placed and offers good value. A special mention for the staff, as a good positive friendly response can make all the difference when staying in a hotel, especially in a country I have not visited before. I would recommend it to anybody visiting the city.
Stayed 5 nights in Apr 2024
Response from D on 9 Apr 2024
Thanks James for the sincere feedback. It is our pleasure to have you at Orchids Hotel. We are glad that our hospitality has given you an outstanding experience in Ho Chi Minh City. Hope to see you again soon!

10/10 Excellent

Chiu Hoeng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location and cleam giod services
Stayed 2 nights in Mar 2024
Response from D on 8 Apr 2024
Thank you for taking your time to write us a review!

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for one night arriving from an international flight. I was a little nervous when I booked but the room was great. The staff was helpful and friendly. Excellent breakfast!! Great stay!
Stayed 1 night in Mar 2024
Response from D on 28 Mar 2024
Thank you so much for taking your time to write us a review!

8/10 Good

Lan, Annandale

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from D on 28 Mar 2024
Thank you so much for taking your time to write us a review!

10/10 Excellent

Kam-Sein, Vancouver

Liked: Cleanliness, staff & service
This is our second stay at Orchid hotel. It is situated in a great place with an excellent swimming pool on the 9th floor. It has wonderfully friendly and professional staff from check in to check out. We would like to commend two exceptionally helpful and kind employees Huy and Trung. They who set the right tone The minute you step in! Would highly recommend this boutique hotel for first time visitors to this busy city. Mr. and Mrs. Colquhoun
Stayed 1 night in Mar 2024
Response from D on 28 Mar 2024
Thank you so much for taking your time to write us a review!

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Mar 2024
Response from D on 26 Mar 2024
Thank you for taking your time to write us a review!

10/10 Excellent

Kam-Sein, Vancouver

Very warm welcome ! Super clean and efficient. Location is awesome.
Stayed 3 nights in Mar 2024
Response from D on 17 Mar 2024
Thank you for your review!

10/10 Excellent

Vuong, anaheim

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay in Saigon!
Stayed 1 night in Mar 2024
Response from D on 13 Mar 2024
Thank you so much for your review!

10/10 Excellent

Dean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service is excellent. The place is very clean.
Stayed 4 nights in Mar 2024
Response from d on 7 Mar 2024
Thank you so much for your review!

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff very helpful. A very clean well run hotel in a very good location. Breakfast was good quick and great choice of food .
Stayed 2 nights in Mar 2024
Response from d on 7 Mar 2024
Thank you so much for your review!

10/10 Excellent

Coralee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I took a chance to stay here I read all the reviews on google and I’m really happy with my choice, I would highly highly recommend this hotel for the price point it’s reasonable and you get a very clean worry free stay, amazing buffet breakfast did not disappoint. Nice pool for a swim on the 9th floor nice views nice sun loungers I took my son to swim there and we had fun. Also lots of coffee shops and restraints around, there’s a co-op supermarket 6 mins away which was nice we have a 2 year old son so it was nice to get snacks and fruit for a reasonable price. Tons of street food right beside the hotel! I would stay here again
Response from D on 26 Feb 2024
Thank you so much for such a wonderful review. We are glad that your family enjoyed the time at Orchids Hotel Saigon. Hope to see you again soon, Coralee!

10/10 Excellent

Dat

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from D on 24 Feb 2024
Thank you so much for your review!

10/10 Excellent

ANH

Liked: Cleanliness, property conditions & facilities
Stayed 9 nights in Jan 2024
Response from D on 10 Feb 2024
Thank you so much for your review!

10/10 Excellent

Kusal, Glenelg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and welcoming. Always serves you with a smile.
Stayed 2 nights in Jan 2024
Response from D on 2 Feb 2024
We look forward to seeing you again!

8/10 Good

Thu

Stayed 2 nights in Jan 2024
Response from D on 1 Feb 2024
Thank you for your taking your time and review us!

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from D on 29 Jan 2024
Thank you for taking your time and review us!

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Excellent stay.
Stayed 3 nights in Jan 2024
Response from D on 22 Jan 2024
Thank you for your review!

10/10 Excellent

Luong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from d on 18 Jan 2024
Thank you so much for the rating!

10/10 Excellent

Hsin Ching

Stayed 1 night in Jan 2024
Response from D on 17 Jan 2024
Thank you for taking your time to review us!

10/10 Excellent

JEONGWOO

Stayed 1 night in Jan 2024
Response from d on 15 Jan 2024
Thank you so much for your review!

10/10 Excellent

Christina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jan 2024
Response from d on 12 Jan 2024
Thank you so much for your review!

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from d on 9 Jan 2024
Thank you so much for your review!

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In many ways better than 5 star
Brilliant spot - I prefer d3 to D1 - close enough to everything. 5 star is overrated in Saigon. This place was better in so many ways. Only down side is pool close early but it may be because of noise for rooms
Stayed 1 night in Jan 2024
Response from d on 9 Jan 2024
Thank you so much for your review!

10/10 Excellent

Min ho

Stayed 3 nights in Dec 2023
Response from d on 9 Jan 2024
Thank you so much for your review!

8/10 Good

Annika

Stayed 3 nights in Dec 2023
Response from D on 8 Jan 2024
Thank you so much for the review!

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from D on 8 Jan 2024
Thank you so much for the review!

10/10 Excellent

Peter, Auckland

Travelled with partner
Liked: Amenities
Stayed 3 nights in Dec 2023
Response from D on 8 Jan 2024
Thank you so much for the review!

10/10 Excellent

UYEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from D on 2 Jan 2024
Thank you for your review, Uyen!

8/10 Good

Sergey, Worcester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed for 3 nights for sightseeing in Ho Chi Minh. Hotel is very conveniently located in the central district of the city, most everything is within a walking distance. Property is in a good condition, service is OK and there is good soundproofing from outside traffic noise. Airport is 15-20 minutes away on a taxi (in heavy Saigon traffic).
Stayed 3 nights in Dec 2023
Response from D on 2 Jan 2024
Thank you for your value time to review us, Sergey! We are happy to know that you enjoyed your stay at Orchids Hotel Saigon. Looking forward to seeing you again!

6/10 Okay

Kenneth

Stayed 1 night in Dec 2023
Response from D on 29 Dec 2023
Thank you for your review, Kenneth. Please let us know of what we can do to make your next stay perfect. Your feedback will be truly appreciated.

10/10 Excellent

Van Con

Stayed 4 nights in Dec 2023
Response from D on 26 Dec 2023
Thank you for taking your time and review us, Van Con!! Hope to see you again soon.

6/10 Okay

Maggie

Stayed 6 nights in Dec 2023
Response from D on 24 Dec 2023
Thank you for your time to review us. Please let us know of what we can do to serve you better.

10/10 Excellent

Kim Dinh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and helpful, great buffet breakfast (loved the ice coffees). There only thing is spa listed on hotel amenities that needs to correct on the website because no spa service option at the hotel.
Stayed 2 nights in Dec 2023
Response from D on 21 Dec 2023
Thank you for your sincere feedback! Hope to see you again soon.

10/10 Excellent

Alfredo

Stayed 2 nights in Dec 2023
Response from D on 24 Dec 2023
Thank you for your review, Alfredo!

10/10 Excellent

Jin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in good location near several attractions, also good dinning options with walking distance. Friendly staff members, and many good choices of breakfast.
Stayed 2 nights in Dec 2023
Response from D on 19 Dec 2023
We are glad that you enjoyed the stay with us. See you again see, Jin!

10/10 Excellent

HUNG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from D on 19 Dec 2023
Thank you so much for your review, Hung! Hope to see you again.

8/10 Good

choonman

Stayed 1 night in Dec 2023
Response from D on 18 Dec 2023
Thank you for taking your time to review us!

10/10 Excellent

Mukunthan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Excellent service
Stayed 1 night in Dec 2023
Response from D on 17 Dec 2023
Thank you for taking your time and review us, Mukunthan!

10/10 Excellent

Christopher, Whitby

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and close to restaurants. Safe quiet, and secure.
Stayed 1 night in Dec 2023
Response from D on 17 Dec 2023
Thank you for taking your time and review us, Christopher!

10/10 Excellent

Christopher, Whitby

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff!! Very clean.
Stayed 1 night in Dec 2023
Response from D on 11 Dec 2023
Thank you for taking your time and review us!

10/10 Excellent

Seth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a very nice district of Saigon. Not very touristy but tourist locations close by. The zoo and museums were awesome and all within walking distance.
Stayed 3 nights in Dec 2023
Response from D on 14 Dec 2023
Thank you for taking your time and review us, Seth!

10/10 Excellent

Huong

Travelled with group
Liked: Amenities
Room was very clean. Staffs were attentive. We enjoyed our stay at Orchid.
Stayed 1 night in Dec 2023
Response from D on 11 Dec 2023
Thank you for taking your time and review us!

6/10 Okay

Jang

Stayed 1 night in Dec 2023
Response from D on 11 Dec 2023
Thank you for taking your time and review us!