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Reviews of Muong Thanh Luxury Saigon Hotel

4.5 out of 5
Muong Thanh Luxury Saigon Hotel
261C Nguyen Van Troi Ward 10, Phu Nhuan, District, Ho Chi Minh City, SGN

Reviews

8.4

Very good

Rating 10 - Excellent. 66 out of 130 reviews" "
Rating 8 - Good. 39 out of 130 reviews" "
Rating 6 - Okay. 12 out of 130 reviews" "
Rating 4 - Poor. 8 out of 130 reviews" "
Rating 2 - Terrible. 5 out of 130 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Ngoc

Stayed 4 nights in Apr 2024
Response from Duong Thi Thuy Linh (Mrs.) General Manager on 2 May 2024
Dear Valued Guest, Thank you very much for your feedback and please accept my sincere apologies for the poor experience you had during your recent stay. I will raise your feedback with our team to ensure we address the shortfall and deliver a consistent level of acceptable service. We are very happy that you were satisfied with the breakfast at the hotel. We hope to welcome you in the near future and have the opportunity to serve you even better Once again, thank you very much Best Regards, Duong Thi Thuy Linh (Mrs.) General Manager

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent service
Stayed 1 night in Apr 2024
Response from Duong Thi Thuy Linh (Mrs.) General Manager on 2 May 2024
Dear Valued Guest, Thank you very much for your review. We are very delighted that you had a great time at our hotel. Your review will motivate our staff to try harder to provide the best service for our customers. Thank you once again for visiting us and we look forward to welcoming you back soon. With best regards, Duong Thi Thuy Linh (Mrs.) General Manager

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Duong Thi Thuy Linh (Mrs.) General Manager on 17 Apr 2024
Dear Valued Guest,Thank you very much for your review. We are very delighted that you had a great time at our hotel. At Mường Thanh Luxury Sai Gon, we aim to deliver a "Home away from home" experience for our guests with an unparalleled level of personalized services.Your review will motivate our staff to try harder to provide the best service for our customers. Thank you once again for visiting us and we look forward to welcoming you back soon.With best regards,

8/10 Good

Truc, Anaheim

Stayed 2 nights in Apr 2024
Response from Duong Thi Thuy Linh (Mrs.) General Manager on 15 Apr 2024
Dear Valued Guest,Thank you very much for your review. We are very delighted that you had a great time at our hotel. At Mường Thanh Luxury Sai Gon, we aim to deliver a "Home away from home" experience for our guests with an unparalleled level of personalized services.Your review will motivate our staff to try harder to provide the best service for our customers. Thank you once again for visiting us and we look forward to welcoming you back soon.With best regards,

8/10 Good

thi ngoc han

Liked: Staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from Duong Thi Thuy Linh (Mrs.) Deputy General Manager on 2 Apr 2024
Dear Valued Guest,Thank you very much for your review. We are very delighted that you had a great time at our hotel.Your review will motivate our staff to try harder to provide the best service for our customers. Thank you once again for visiting us and we look forward to welcoming you back soon.With best regards,Duong Thi Thuy Linh (Mrs.)Deputy General Manager

6/10 Okay

Jimmy

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
I would give a better rating if the design of the bathroom would provide a place for soaps and stuff, instead we had to put them on the floor. The shelf for the towels was small and located at a very inconvenient spot of the bathroom where it should be near or within reach of the shower door. It blocks the mirror when you had hanging towels. The carpet was old and dirty as we can clearly see a stained spot on it. Unless you requested, I think the bed sheets would probably never replace. They simply straighten them back into place. I noticed there were yellow spots (possibly stain from urine) appeared on several parts of the bed sheet which I wouldn't dare to find out what exactly it was. So when the room service went through the room on the first few nights I noticed the stain spots were still there. After several nights staying in the same room, I was happened to be in the room when the service folks came in to straighten up the beds so I know they don't change them. I had to specifically requested them to change the bed sheets then yes they changed them afterward. For this reason, I'm sorry that I can't give them any better than 2 stars rating for the facility and cleanliness of the hotel.
Stayed 5 nights in Feb 2024
Response from Mr. Đinh Tho Quang - General Manager on 1 Mar 2024
Dear Jimmy,Thank you very much for your feedback and please accept my sincere apologies for the poor experience you had during your recent stay. I will raise your feedback with our team to ensure we address the shortfall and deliver a consistent level of acceptable service.We hope to welcome you in the near future and have the opportunity to serve you even betterOnce again, thank you very muchBest Regards,Dinh Tho QuangGeneral Manager

10/10 Excellent

Khanh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and convenience
Stayed 1 night in Jan 2024
Response from Mr. Đinh Tho Quang - General Manager on 14 Feb 2024
Dear Khanh,Thank you very much for your review. We are very delighted that you had a great time at our hotel. At Mường Thanh Luxury Sai Gon, we aim to deliver a "Home away from home" experience for our guests with an unparalleled level of personalized services.Your review will motivate our staff to try harder to provide the best service for our customers. Thank you once again for visiting us and we look forward to welcoming you back soon.With best regards,Đinh Thọ Quang (Mr.)General Manager

8/10 Good

Nguyen

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Jan 2024
Response from Mr. Đinh Tho Quang - General Manager on 16 Feb 2024
Dear Nguyen, Thank you very much for your review. We are very delighted that you had a great time at our hotel. Your review will motivate our staff to try harder to provide the best service for our customers. Thank you once again for visiting us and we look forward to welcoming you back soon. With best regards, Mr. Đinh Tho Quang - General Manager

6/10 Okay

Vivian

Business traveller
Liked: Staff & service, property conditions & facilities
I hope no cockroach, no fly in the room like I experienced this time. They shouldn’t provide broken iron that mess up my $400 US dollars shirt I can hear the noise from the room next to me. Other then that Everything else is fine. Friendly staff, good buffet and good waitress.
Stayed 5 nights in Jan 2024
Response from Mr. Đinh Tho Quang - General Manager on 1 Feb 2024
Dear Vivian,Thank you very much for your feedback and please accept my sincere apologies for the poor experience you had during your recent stay. I will raise your feedback with our team to ensure we address the shortfall and deliver a consistent level of acceptable service.We are very happy that you were satisfied with the breakfast at the hotel. We hope to welcome you in the near future and have the opportunity to serve you even better.Once again, thank you very much.Best Regards,Dinh Tho QuangGeneral Manager

6/10 Okay

Ngoc Tran

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Unsecured wifi and loud constructions in the morning.
Stayed 2 nights in Jan 2024
Response from Mr. Đinh Tho Quang - General Manager on 25 Jan 2024
Dear Ms.Ngoc Tran,Thank you for taking your valuable time to share your recent vacation experience.I am very sorry and would like to sincerely apologize for the shortcomings that have affected your vacation this time. I will work with relevant departments to find the cause and find solutions to overcome the problems you mentioned.

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room
Response from Mr. Đinh Tho Quang - General Manager on 22 Jan 2024
Dear Steven, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Đinh Tho Quang - General Manager

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2024
Response from Mr. Đinh Tho Quang - General Manager on 20 Jan 2024
Dear James, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Đinh Tho Quang - General Manager

10/10 Excellent

Hien

Stayed 4 nights in Jan 2024
Response from Mr. Đinh Tho Quang - General Manager on 20 Jan 2024
Dear Hien, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Đinh Tho Quang - General Manager

10/10 Excellent

Henry, Austin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and well features. It is a good place to stay the night before a flight out of SGN.
Stayed 1 night in Jan 2024
Response from Mr. Đinh Tho Quang - General Manager on 20 Jan 2024
Dear Henry, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Đinh Tho Quang - General Manager

10/10 Excellent

Nate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved every second 10/10
Stayed 3 nights in Jan 2024
Response from Mr. Đinh Tho Quang - General Manager on 20 Jan 2024
Dear Nate, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Đinh Tho Quang - General Manager

8/10 Good

Tram

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, we had a good time with our staying at the hotel. I would recommend this place.
Stayed 2 nights in Jan 2024
Response from Mr. Đinh Tho Quang - General Manager on 20 Jan 2024
Dear Tram, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Đinh Tho Quang - General Manager

6/10 Okay

Andy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I won't come back
Room 920 The room floor looks not clean, the shower with curtain but not door and don't have a place for you to put down shampoo or hanging a towel. Not a 4 stars hotel.
Stayed 3 nights in Dec 2023
Response from Mr. Đinh Tho Quang - General Manager on 2 Jan 2024
Dear Andy, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We are sorry for making your experience at our hotel that is not good. We will improve it better and hope to have the opportunity to welcome you next time. Best regards, Mr. Đinh Tho Quang - General Manager

4/10 Poor

Andy

Disliked: Property conditions & facilities
The room is not very clean, I don't like the shower room with curtain and no place for you to put down your shampoo or body wash accept the floor
Stayed 1 night in Dec 2023
Response from Mr. Đinh Tho Quang - General Manager on 31 Jan 2024
Dear Andy, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We are sorry for making your experience at our hotel that is not good. We will improve it better and hope to have the opportunity to welcome you next time. Best regards, Mr. Đinh Tho Quang - General Manager

10/10 Excellent

CAROLINE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is amazing hotel, first class customer service, great food, very clean, all staff very friendly and helpful, we couldn’t have ask for anything better. I would recommend this hotel to anyone, definitely would come back here again.
Stayed 4 nights in Dec 2023
Response from Mr. Đinh Tho Quang - General Manager on 13 Dec 2023
Dear CAROLINE, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Đinh Tho Quang - General Manager

10/10 Excellent

Vinh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Mr. Đinh Tho Quang - General Manager on 13 Dec 2023
Dear Vinh, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Đinh Tho Quang - General Manager

4/10 Poor

my

Travelled with family, Travelled with partner
Disliked: Property conditions & facilities
I had previously stayed the night at this hotel for one night just a quick airport stop then coming back 2 weeks later for 2 nights stay. I requested a shower only without tub room17 days in advance, they accommodated by providing the worst room possible. If you’ve been to Vietnam, most hotels have the shower tub design its the most dangerous and accident waiting to happen climbing in. My sister checked in the same day as I and requested the shower only without tub, they provided her with much better room. Meaning the shower stall was adequate, mine had the shower curtain inches away from the toilet. Barely any separation you have a step around the toilet to get out see room#1520. Thanks staff for selecting which guest gets the better room.
Stayed 2 nights in Dec 2023
Response from Dinh Tho Quang - GM on 5 Dec 2023
Dear My Luong,Thanks so much for your feedback. We are so sorry for everything that happens to you while staying in our hotel.From your sharing, we seriously recognize the shortcomings in service quality. The hotel management had an important meeting to come up with solutions to overcome shortcomings and improve service quality.We are always trying to improve the service and upgrade the facilities. We hope you sympathize and accept our sincere apologies and give us a chance to serve you better on your next trip.Best regards

10/10 Excellent

Hung

Liked: Cleanliness, staff & service, property conditions & facilities
The location is near Sgn airport
Stayed 1 night in Nov 2023
Response from Mr. Đinh Tho Quang - General Manager on 17 Nov 2023
Dear Hung, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Đinh Tho Quang - General Manager

10/10 Excellent

kha

Travelled with family, Travelled with group
Liked: Cleanliness
Satisfied to all.
Stayed 1 night in Nov 2023
Response from Mr. Đinh Tho Quang - General Manager on 14 Nov 2023
Dear Kha, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Đinh Tho Quang - General Manager

8/10 Good

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More than acceptable for a short stay but quite far from the centre
Stayed 2 nights in Oct 2023
Response from Mr. Đinh Tho Quang - General Manager on 30 Oct 2023
Dear Lee, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Đinh Tho Quang - General Manager

10/10 Excellent

Jeffrey

Stayed 3 nights in Oct 2023
Response from Mr. Đinh Tho Quang - General Manager on 6 Nov 2023
Dear Jeffrey, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Đinh Tho Quang - General Manager

6/10 Okay

Simon

Travelled with partner
Liked: Staff & service
Honest review - I booked this hotel purely for its proximity to the airport and this served its purpose perfectly. We stayed overnight to get some sleep before a flight the next day and the airport is quite close. The hotel itself is a bit tired and is probably in need of some refurbishment. The mattress in my room was hard as a rock and there is a musty smell throughout the premises. The external areas around the property are well maintained. If you’re looking for a transit option this is a good option however the bang for buck probably doesn’t meet some of the other alternative options available. Staff were all very friendly and helpful.
Stayed 1 night in Oct 2023
Response from Mr. Đinh Tho Quang - General Manager on 30 Oct 2023
Dear Simon, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We are sorry for making your experience at our hotel that is not good. We will improve it better and hope to have the opportunity to welcome you next time. Best regards, Mr. Đinh Tho Quang - General Manager

10/10 Excellent

Stephen

Stayed 1 night in Oct 2023
Response from Mr. Dinh Tho Quang - General Manager on 6 Oct 2023
Dear Stephen, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards,

10/10 Excellent

Sy, Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was pretty nice and helpful
Stayed 1 night in Sep 2023
Response from Mr. Đinh Tho Quang - General Manager on 28 Sept 2023
Dear Sy, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Đinh Tho Quang - General Manager

10/10 Excellent

Sang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was accommodating. Bathroom was clean. Bedroom was clean. Bed is on the firm side. Wifi laptop connection was approximately 40 mbs. Wired laptop connection was about 60 mbs. Light database remote work capable. Convenient location for walking around town with a lot of shops.
Stayed 1 night in Sep 2023
Response from Mr. Dinh Tho Quang - General Manager on 8 Sept 2023
Dear Sang, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards,

2/10 Terrible

choul julm

Stayed 4 nights in Sep 2023
Response from Mr. Dinh Tho Quang - General Manager on 8 Sept 2023
Dear Choul Julm,Warmest greeting from Muong Thanh Luxury Saigon Hotel. We had processed no charge for your booking at no show status. However, we still received bad review score from you. Hope we could have a chance to serve you next time. Best regards,

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was wonderful, very accommodating. Nice, good size rooms, clean, very comfortable bed. Dining room staff did an excellent job, very attentive. Breakfast can be improved. Overall, a very nice stay.
Stayed 1 night in Aug 2023
Response from Mr. Dinh Tho Quang - General Manager on 30 Aug 2023
Dear Jose, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Đinh Tho Quang - General Manager

10/10 Excellent

DR. DAVID, Sacramento

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a friendly hotel and nice staff.
Stayed 6 nights in Aug 2023
Response from Mr. Dinh Tho Quang - General Manager on 28 Aug 2023
Dear Dr.David, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Đinh Tho Quang - General Manager

8/10 Good

Minh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Mr. Dinh Tho Quang - General Manager on 28 Aug 2023
Dear Minh, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Đinh Tho Quang - General Manager

8/10 Good

LAM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good. Except, the shower bathroom does NOT have a door or curtain. Therefore, when you shower, water is EVERYWHERE. I addressed the issue with the hotel management team, hopefully they will take care the issue.
Stayed 1 night in Jul 2023
Response from Mr. Nguyen Dinh Chinh - General Manager on 1 Aug 2023
Dear LAM, Thanks so much for your feedback. We hope you give us a chance to serve you better on your next trip. Best regards, MR. Nguyen Dinh Chinh - General Manager

10/10 Excellent

Jamellia

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023
Response from Mr. Nguyen Dinh Chinh - General Manager on 1 Aug 2023
Dear Jamellia, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Nguyen Dinh Chinh - General Manager

8/10 Good

Binh

Stayed 2 nights in Jul 2023
Response from Mr. Nguyen Dinh Chinh - General Manager on 9 Aug 2023
Dear Binh, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Nguyen Dinh Chinh - General Manager

10/10 Excellent

Chieu, Tucson

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
the service is very good
Stayed 1 night in Jul 2023
Response from Mr. Nguyen Dinh Chinh - General Manager on 18 Jul 2023
Dear Chieu, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Nguyen Dinh Chinh - General Manager

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Mr. Nguyen Dinh Chinh - General Manager on 5 Jul 2023
Dear Ms.Joe, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Nguyen Dinh Chinh - General Manager

8/10 Good

Lieu, San Francisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good massage. Modern rooms. Can't seem to control the temperature though, it was cold.
Stayed 1 night in Jul 2023
Response from Mr. Nguyen Dinh Chinh - General Manager on 4 Jul 2023
Dear Ms.Lieu, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Nguyen Dinh Chinh - General Manager

10/10 Excellent

LAN ANH, Kent

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Jun 2023
Response from Nguyen Dinh Chinh - GM on 27 Jun 2023
Dear LAN ANH,Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards,

8/10 Good

Thanh

Stayed 2 nights in Jun 2023
Response from Mr. Nguyen Dinh Chinh - General Manager on 21 Jun 2023
Dear Mr/Mrs, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Nguyen Dinh Chinh - General Manager

8/10 Good

Huan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 15 nights in May 2023
Response from Mr. Nguyen Dinh Chinh - General Manager on 13 Jun 2023
Dear Huan, Thanks so much for your feedback. We hope you give us a chance to serve you better on your next trip. Best regards, MR. Nguyen Dinh Chinh - General Manager

8/10 Good

Thanh

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Mr. Nguyen Dinh Chinh - General Manager on 2 Jun 2023
Dear Thanh, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Nguyen Dinh Chinh - General Manager

10/10 Excellent

Danny

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Closed to the airport
Stayed 1 night in May 2023
Response from Mr. Nguyen Dinh Chinh - General Manager on 31 May 2023
Dear Sir/Madam, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Nguyen Dinh Chinh - General Manager

6/10 Okay

Ally

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I really disappointed my first time experience stayed in this Muong Thanh hotel. Flash back to the day I stayed, everything is ok except front desk service. I did not like the ways they talked to their customers, they were so meant to me. I paid and expected for good service but after all, I was really mad even right now. Except front desk, other servers were really nice and helpful when I needed. One more thing that made me mad, when my friend asked to stay one more day and we were ok to pay for another night, they were refused right away and said “you have to check out at 12:00 pm” and no explanations for this situation. I will never come back this hotel again. Anyways, thank you for your service and I hope that they can do much better.
Stayed 3 nights in Apr 2023
Response from Mr. Nguyen Dinh Chinh - General Manager on 20 May 2023
Dear Ally, Thanks so much for your feedback. We hope you give us a chance to serve you better on your next trip. Best regards, MR. Nguyen Dinh Chinh - General Manager

10/10 Excellent

Mary, Burlington

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property was close to the airport, very clean & modern, the staff were great!
Stayed 1 night in May 2023
Response from Mr. Nguyen Dinh Chinh - General Manager on 19 May 2023
Dear Mary, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Nguyen Dinh Chinh - General Manager

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muong Thanh Hotel
The hotel is very very nice and clean. The staff is very friendly, attentive, and welcoming. Our guest relation officer Duong, she is amazing, great hospitality, and made sure that any questions or needed, she took care of it. The breakfast buffet was very nice and had lots of selection to choose from. The bed is very comfortable. The hotel is quiet and easy to sleep. Overall I would come here and stay again. A++++++
Stayed 1 night in May 2023
Response from Mr. Nguyen Dinh Chinh - General Manager on 12 May 2023
Dear Bryan, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Nguyen Dinh Chinh - General Manager

8/10 Good

Duong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2022
Response from Mr. Nguyen Dinh Chinh - General Manager on 12 May 2023
Kính gửi Duong, Thay mặt BGĐ khách sạn, chúng tôi cảm ơn bạn đã chia sẻ đánh giá trong quá trình lưu trú tại khách sạn Mường Thanh Luxury Sài Gòn. Hy vọng lần tiếp theo, chúng tôi có thể phục vụ bạn tốt hơn nữa. Trân trọng, Nguyễn Đình Chỉnh - GM

10/10 Excellent

Eric, Gilbert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay. Like the breakfast a lot. Easy to airport. Staffs are friendly. The facility is very clean.
Stayed 5 nights in Apr 2023
Response from Mr. Nguyen Dinh Chinh on 3 May 2023
Dear Eric, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Nguyen Dinh Chinh - General Manager

2/10 Terrible

Hoang

Stayed 1 night in Apr 2023
Response from MR. Nguyen Dinh Chinh on 3 May 2023
Dear Hoang, Thanks so much for your feedback. We are so sorry for everything that happens to you while staying in our hotel. We hope you give us a chance to serve you better on your next trip. Best regards, MR. Nguyen Dinh Chinh - General Manager