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Reviews of Lavender LE ANH Xuan

3.5 out of 5
Lavender LE ANH Xuan
47-49-51 Le Anh Xuan Street,District 1, Ho Chi Minh City, SGN

Reviews

7.6

Good

Rating 10 - Excellent. 20 out of 70 reviews" "
Rating 8 - Good. 32 out of 70 reviews" "
Rating 6 - Okay. 8 out of 70 reviews" "
Rating 4 - Poor. 4 out of 70 reviews" "
Rating 2 - Terrible. 6 out of 70 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ngangiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel for the price, in small street.
Stayed 2 nights in Feb 2020
Response from Sales Department on 25 Feb 2020
Thank you so much for your feedback. Hope to see you soon at Lavender Boutique hotel. This hotel will be closed forever. Have a nice day!

2/10 Terrible

Tung Thanh

Stayed 7 nights in Jan 2020

8/10 Good

HOANG bui

Travelled with family
Liked: Cleanliness, staff & service
Stayed 7 nights in Jan 2020
Response from Sales Deparment on 15 Jan 2020
Dear Mr Hoang, Warmest greeting from Lavender hotel. It is our pleasure to serve you at Lavender Hotel. We are glad to know you have a truly amazing stay with us in Saigon. Hopefully you would choose us as your accommodation when you have any chance coming back for holiday. Thank you so much and see you again. Sincerely Lavender Hotel

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 2 nights in Sep 2019
Response from Sales Team on 24 Sept 2019
Dear Guest, Thank you for your kind support. Could you please provide us your code booking or staying period at our hotel and your feeling to stay with us. We would like to hear your feedback which help us improve our service. We are looking forward to hearing from you soon. Have a nice day!

2/10 Terrible

Verified traveller

Disliked: Amenities
I was forced to pay fwo bottles of mineral water, which is I don’t even drink it at all...
Stayed 1 night in Sep 2019

8/10 Good

SC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Sales Team on 18 Sept 2019
Thank you for your review and we are glad to know you have a truly amazing stay with us in Saigon. We would love to see you again in the near future. Sincerely Lavender Hotel

8/10 Good

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to stay
I. have stayed in dist. 1 many times . I thought I knew it well, but I could not find my way around. since I was only going to be there one day. i did not bother to try. I still would stay there again . Nice hotel
Stayed 2 nights in Sep 2019
Response from Sales Team on 17 Sept 2019
We are delighted to note that you had a pleasant experience on your stay with us and appreciate your valuable feedback. Thank you once again for your review and we are looking forward to welcoming you on your next stay with us. Sincerely Lavender Hotel

2/10 Terrible

Verified traveller

Stayed 3 nights in Aug 2019
Response from Sale team on 24 Aug 2019
Dear Guest, Thank you for staying with us. Our hotel will improve on the missing things.We are look forward to welcome you again soon. Have a nice day!

2/10 Terrible

Verified traveller

Stayed 2 nights in Aug 2019
Response from Sales team on 22 Aug 2019
Dear Guest, Thank you for staying with us. Our hotel will improve on the missing things. Hope to welcome you again soon. Have a nice day!

10/10 Excellent

Verified traveller

Stayed 3 nights in Jul 2019
Response from Sales team on 22 Aug 2019
Dear Guest, Thank you for your staying at hotel during your trip in Vietnam and also choosing to share your experience. We are very pleased that you enjoyed your stay. We look forward to the opportunity to welcome you back in the future! Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019
Response from Jolie Nguye on 21 Jun 2019
Dear Mr. Anonymous. We thank you for choosing Hotel Lavender hotel. We hope you will return to the hotel in the near future Thank you

8/10 Good

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
There was construction on our floor. It was a bit noisy in the early hours. The staff was amazing. Very kind and attentive.
Stayed 1 night in Mar 2019
Response from Jolie Nguyen on 30 Apr 2019
Dear Mr, We apologize to you for making noise. Thank you for your stay at our hotel. We will try to improve the quality.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like to attitude of the staff and the restuarant, breakfast were great. Suitable to asia ppl.i will be for another vacation.tks
Stayed 2 nights in Mar 2019
Response from Jolie Nguyen on 30 Apr 2019
Dear Mr/Ms, Thank you for your stay in our hotel.We will be happy when you come back to the hotel. Thank you

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019
Response from sales team on 29 Aug 2019
Dear Mr/Ms, Thank you for your stay in our hotel.We will be happy when you come back to the hotel. Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019
Response from Sales Team on 29 Aug 2019
Dear Mr/Ms, Thank you for your stay in our hotel.We will be happy when you come back to the hotel. Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location. I would like to point out that I booked an deluxe room but there is no resting chair at all. There is one office chair only for work desk.
Stayed 3 nights in Jan 2019
Response from Jolie Nguyen on 2 Mar 2019
Warmest greetings from Lavender Hotel Dear Mr/Ms. I am so sorry that there is no chair for you to rest. Because most room have very few chair for guests to rest. We are happy when you come back to the hotel

10/10 Excellent

zee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is nice looking hotel with nearby facility and food court..
Stayed 3 nights in Dec 2018
Response from Lavender Hotel on 12 Dec 2018
Dear Mr/Ms Zee It is our pleasure to serve you at Lavender Hotel. We are glad to know you have a truly amazing stay with us in Saigon. Hopefully you would choose us as your accommodation when you have any chance coming back for holiday in Viet Nam. Thank you so much and see you again. Sincerely Lavender Hotel

8/10 Good

Anthony

Lavender, a real gem.
One thing that stands out with this hotel is the cleanliness. The breakfast was better than Asian normal, really enjoyed it. Staff were great, Not the cheapest in town but good value for money.
Stayed 4 nights in Sep 2018
Response from sales team on 29 Aug 2019
Dear Mr/Ms, Thank you for your stay in our hotel.We will be happy when you come back to the hotel. Thank you

2/10 Terrible

Rameeza

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible hotel
Will never stay in that hotel again
Stayed 3 nights in Jun 2018
Response from Sales Team on 29 Aug 2019
Dear Guest, Thank you for staying with us. Our hotel was improved on the missing things. Hope to welcome you again soon. Have a nice day!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast choice.
Response from Sales Team on 29 Aug 2019
Dear Mr/Ms, Thank you for your stay in our hotel.We will be happy when you come back to the hotel. Thank you

10/10 Excellent

christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is friendly, polite , breakfast is good , room is clean ... highly recommend
Stayed 1 night in Mar 2018
Response from Sales Team on 6 Sept 2019
Dear Mr/Ms, Thank you for your stay in our hotel.We will be happy when you come back to the hotel. Thank you

10/10 Excellent

glenn, Australia

Liked: Staff & service, property conditions & facilities, room comfort
nice hotel close to markets and others places
great place staff wonderful and friendly clise to admends bbbbbbbbbbgfftyurdujfj
Stayed 17 nights in Feb 2018
Response from Sales Team on 29 Aug 2019
Dear Mr/Ms, Thank you for your stay in our hotel.We will be happy when you come back to the hotel. Thank you

6/10 Okay

Petr

Liked: Cleanliness, staff & service
Outside and inside sounds really disturbed us both nights up until 3PM. Apart from that the hotel is nice and we liked their breakfasts both days. Wifi was excellent one night, almost nonexistent the other.
Stayed 2 nights in Jan 2018
Response from Sales Team on 29 Aug 2019
Dear Guest, Thank you for staying with us. Our hotel was improved on the missing things. Hope to welcome you again soon. Have a nice day!

8/10 Good

Bernard, Singapore

Liked: Staff & service, property conditions & facilities
Convenient, good location
We spent 2 nights visiting HCMC and Cu Chi, Cao Dai. We organized the car to Cao Dai and Cu Chi through the hotel.
Stayed 3 nights in Dec 2017
Response from sales team on 29 Aug 2019
Dear Mr/Ms, Thank you for your stay in our hotel.We will be happy when you come back to the hotel. Thank you

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is ok. As for the room, its not even clean especially the beddings. They dont even changed it after someone check out. If we didnt notice the markings and told them about it, i dont think they would even change it. The shower is the worse, the shower head is on the side in which if you open the water would go to the fall and its so low that u have to bend when taking a shower. They dont even have a hot water. Im not sure what time do they have hot shower, but it should be always available anytime you use the shower. Their wifi is too slow and their staff doesnt even understand english much. And it takes almost an hour or sometimes they wont inform you if you request like extra pillow or something.
Stayed 3 nights in Dec 2017
Response from sales Team on 29 Aug 2019
Dear Guest, Thank you for staying with us. Our hotel will improve on the missing things. Hope to welcome you again soon. Have a nice day!

8/10 Good

Nordin, Singapore

Liked: Cleanliness, staff & service, room comfort
3 mins to Ben Than Market
I booked 5 rooms for 4 nights (16th - 20th Dec 2017). Room assigned, 207/307/703/704 & 705. We did not get all in one floor but its ok. Our 1st night very noisy with Karaoke from next building. Breakfast is good with many choices and staff very helpful. If you looking for quiet and privacy, do not stay in this hotel on Saturday night.
Stayed 4 nights in Dec 2017
Response from sales team on 29 Aug 2019
Dear Guest, We thank you for choosing Hotel Lavender hotel. We hope you will return to the hotel in the near future Thank you

8/10 Good

R, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located
the staff were courteous n always willing to assist to make out stay comfortable n memorable
Stayed 3 nights in Dec 2017
Response from Sales team on 29 Aug 2019
Dear Guest, We thank you for choosing Hotel Lavender hotel. We hope you will return to the hotel in the near future Thank you

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
central location
Good location, friendly and nice staff, room clean. Overall very good.
Stayed 1 night in Nov 2017
Response from Sales Team on 6 Sept 2019
Dear Mr/Ms, Thank you for your stay in our hotel.We will be happy when you come back to the hotel. Thank you

6/10 Okay

Phua, malaysia

Liked: Staff & service
Disliked: Property conditions & facilities
The room had a musty stale smell, like it had been closed up for a long time.
Stayed 1 night in Nov 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel room is actually differ from Expedia website
There are actually three Lavender hotels within two blocks. Did not know when the reservation was made. Not a very good experience at Check-in. Receptionist could not find my reservation at first. The room was much smaller than the picture shown on Expedia. Requested non-smoking room, the hallway and the room smell cigarette smoke. Beds were not comfortable and the lights in the room were dim. Only shirt plastic hangers were provided and no trouser hangers. Stayed only for one night. Stay more than one night would be difficult.
Stayed 1 night in Nov 2017

8/10 Good

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location
Breakfast was great. Only fault is check.out. quite a harrowing experience. They make you wait whilst they go in and count and check room. We had ripped sheets.
Stayed 4 nights in Sep 2017
Response from Sales Team on 12 Sept 2019
Dear Guest, We thank you for choosing Hotel Lavender hotel. We hope you will return to the hotel in the near future. Thank you

8/10 Good

Sum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2017
Response from Sales Team on 6 Sept 2019
Dear Mr/Ms, Thank you for your stay in our hotel.We will be happy when you come back to the hotel. Thank you

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lavander Hotel OK
Nice hotel in district 1 not too far from the BT market. Room was nice has a safe and everything you need. The breakfast area was very nice and clean. Breakfast was good with a selection. Had a bit of an issue with the shower attachment in the tub the leaver wouldn't stay up to keep the shower going. The staff was great and no problems there.
Stayed 1 night in Aug 2017
Response from Sales Team on 12 Sept 2019
Thank you very much for your good feedback our property, we try our best to improve our service and hopefully welcome you at Lavender hotel again

10/10 Excellent

ha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable Stay
Nice ambience, breakfast was great. Reservation staff miss Thao was excellent. Friendly and helpful. Will be back next time. ....
Stayed 2 nights in Jun 2017
Response from Sales Team on 12 Sept 2019
Thank you very much for your good feedback our property, we try our best to improve our service and hopefully welcome you at Lavender hotel again

8/10 Good

hock lai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room for this price
Good location near beng thanh market
Stayed 1 night in Jun 2017

8/10 Good

Hang, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to shop and market
very good, but i don't like the lift systems, one go to the reception, one go to the first floor
Stayed 1 night in Jun 2017

8/10 Good

hock lai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located at the city
Very nice hotel
Stayed 2 nights in Jun 2017
Response from Sales Team on 12 Sept 2019
Thank you very much for your good feedback our property, we try our best to improve our service and hopefully welcome you at Lavender hotel again

8/10 Good

Weng Hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High recommend
Everything is good
Stayed 2 nights in Jun 2017
Response from Sales Team on 12 Sept 2019
Thank you very much for your good feedback our property, we try our best to improve our service and hopefully welcome you at Lavender hotel again

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017
Response from Sales Team on 12 Sept 2019
Thank you very much for your good feedback our property, we try our best to improve our service and hopefully welcome you at Lavender hotel again

10/10 Excellent

MOON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017
Response from Sales Team on 12 Sept 2019
Dear Guest, We thank you for choosing Hotel Lavender hotel. We hope you will return to the hotel in the near future. Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean hotel
Response from Sales Team on 12 Sept 2019
Thank you very much for your good feedback our property, we try our best to improve our service and hopefully welcome you at Lavender hotel again

4/10 Poor

Mr Tan

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel lobby have no table ,no clock and air conditioning not clod at all beside in the room the water tap is very difficult to control the water temperature.

8/10 Good

Nhu, Garden Grove, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location.
Everything you need (shopping, Starbuck coffee, Burger King...) just walking distance and the price is unbeatable.
Response from Sales Team on 12 Sept 2019
Thank you very much for your good feedback our property, we try our best to improve our service and hopefully welcome you at Lavender hotel again

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Sales Team on 12 Sept 2019
Thank you very much for your good feedback our property, we try our best to improve our service and hopefully welcome you at Lavender hotel again

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jayden Jia-Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convient, clean with good location
If u need a good hotel, with a good location and reasonable price, this is your kind of hotel.
Response from Sales Team on 6 Sept 2019
Dear Mr/Ms, Thank you for your stay in our hotel.We will be happy when you come back to the hotel. Thank you

8/10 Good

xuan loc ( lavender) hotel, district one hcm

Liked: Cleanliness, property conditions & facilities, room comfort
hotel
the old xuan loc is old..I am surprised is take over by lavender group.they under going new renovation and it is much better than many of the hotel around it..Do not take t.espoir hotel..you better off sleeping on the floor than it's bed..xuan loc (lavender) not too bad
Response from General Manager on 24 Aug 2016
Thank you very much for your good feedback our property, we try our best to improve our service and hopefully welcome you at Lavender hotel again. Best regards, Hotel Management

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
위치 좋고 불편한게 없었다 만족
Stayed 2 nights in Jan 2020
Response from Sales Department on 29 Jan 2020
It is our pleasure to serve you at Lavender Hotel. We are glad to know you have a truly amazing stay with us in Saigon. Hopefully you would choose us as your accommodation when you have any chance coming back for holiday. Thank you so much and see you again. Sincerely Lavender Hotel