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Reviews of Koreana Hotel

3 out of 5
Koreana Hotel
05 Cong Hoa street, Ward 4, Tan Binh District, Ho Chi Minh City

Reviews

5.4
Rating 10 - Excellent. 1 out of 6 reviews" "
Rating 8 - Good. 2 out of 6 reviews" "
Rating 6 - Okay. 0 out of 6 reviews" "
Rating 4 - Poor. 0 out of 6 reviews" "
Rating 2 - Terrible. 3 out of 6 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

10/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

REX

Dirty room. Dirty floor with gum stuck on the floor. Towels and bed sheets with stains. Faulty smell from the toilet. Rubbish in the bin by pervious guests was not cleaned. We have to wear socks to walk around the room to avoid having dirty feet.
Stayed 2 nights in Nov 2018

2/10 Terrible

Jia, Malaysia

Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty room. Dirty floor with gum stuck on the floor. Faulty smell from the toilet. Towel and bed sheets with stains. Rubbish in the bin by the previous guests was not cleaned. Floor is so dirty we have to wear a black socks to walk around. End up, we couldn’t take it, we had to book another hotel.
Stayed 2 nights in Nov 2018

2/10 Terrible

Verified traveller

Room is dirty. Faulty smell from toilet. Gum stuck on the floor. Rubbish was not cleared before we check in. Towels and bed sheets with stains.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

8/10 Good

TAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from John Lee on 3 May 2019
Dear Sir/ Madam, Thank you for staying with us at Koreana Hotel HCMC. We know that we are far from that points you given us, however we will do our best to improve in near future to satisfy you better. It is again, thank you for staying with us!

8/10 Good

sang ki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018