Dear Phone Mahn MinWarm greetings from Bay Hotel Ho Chi Minh Thank you for taking your valuable time to complete our online review.We appreciate the positive feedback you have provided, and I will ensure this information is shared with the team to show how they have exceeded your expectations. We look forward to welcoming you back to Bay Hotel Ho Chi Minh in the near future and please do not hesitate to contact us for any further assistance.Kind regards

Dear Tree,Greetings from Bay Hotel Ho Chi Minh and thank you for your feedback. We understand and apologize for the inconvenience while currently working to make enhancements to deliver a more comfortable stay for all of our guests and hope for the opportunity to make this up to you the next time you are in the area.Sincerely,

Dear Mayumi,Greetings from Bay Hotel Ho Chi Minh and thank you for your comment,It is regretted to learn of your disappointing encounter with the surrounding ambiance affecting your experience and rest assured that your comment will be shared and reviewed internally by relevant department head as we strive to serve you better on your next visit,Sincerely,

Dear Gary,Greetings from Bay Hotel Ho Chi Minh and thank you for your comment,It is regretted to learn of your less than favorable experience during your last visit and apparent that we have failed to live up to your expectation. Rest assured that your feedback will be shared with relevant personnel as we hope that second chance will be given to regain your trust in the brand,Sincerely,

Dear Maryanne,Greetings from Bay Hotel Ho Chi Minh and thank you for sharing your comment,It is regretted to learn that the overall experience was not completely did not meet your expectation where we would like to express our since apology for the series of shortfalls. Rest assured that this is by no means a true reflection of our high standards and you can rest assured the matter will be reviewed internally and appropriate actions taken to ensure a similar situation does not occur again. We are looking forward to welcoming you back to regain your trust in the brand,With regards,

Dear Tam,Greetings from Bay Hotel Ho Chi Minh and thank you for sharing your overall experience,It is apparent that we failed to live up to your expectation while we are expressing our sincere apology for the shortfalls that you encountered. We are looking forward to welcoming you back in the not too distant future to regain your trust in the brand,Best regards,

Dear Juinniper,Greetings from Bay Hotel Ho Chi Minh,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us regarind the convenient location. It's something we take great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Dear John,Greetings from Bay Hotel Ho Chi Minh and thank you for sharing your overall feedback,We are more than pleased to learn that all aspects of your last visit was fulfilled. We are looking forward to welcoming you back soon!With regards

Dear Vladan,Greetings from Bay Hotel Ho Chi Minh,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Dear Michael,Greetings from Bay Hotel Ho Chi Minh,It is our great pleasure to learn that the hotel location, room cleanliness along with the superb level of service we always strive for. On the other hand, it was unfortunate that the elevator encountered an unexpected major malfunction during your stay which partially affected your experience. Rest assured that we are reviewing ways to address this issue to ensure guest satisfaction.Kind regards

Dear Neil,Greetings from Bay Hotel Ho Chi Minh,Thank you for sharing you overall experience during your last visit. We are all looking forward to welcoming you back to Bay Hotel Ho Chi Minh soon!Sincerely

Dear Alexis,It is our pleasure to learn that the service provided and the hotel location did exceed your expectations. We are all looking forward to to seeing you again soon.

Dear Robert,Thank you for sharing your positive experience during your last visit regarding the bedding and breakfast quality. We are all looking forward to seeing you again.Sincerely,

Dear Thinh,Greetings from Bay Hotel Ho Chi Minh,Thank you for sharing your overall experience during your last visit and rest assured that your comment will be escalated to rectify accordingly in regards of the noise isolation. In the meantime, we are looking forward to welcoming you back in the not-too-distant future,Sincerely

Dear CromwellGreetings from Bay Hotel Ho Chi Minh and thank you for sharing your overall experience during your last visit. We are all looking forward to welcoming you back soon!Best regards,

Dear RebekahGreetings from Bay Hotel Ho Chi Minh and thank you for sharing your overall experience during your last visit. We are all looking forward to welcoming you back soon!Best regards,

Dear Rebekah ,Greetings from Bay Hotel Ho Chi Minh and thank you for sharing your overall experience during your last visit. We are all looking forward to welcoming you back soon!Sincerely,

Dear Richard ,Greetings from Bay Hotel Ho Chi Minh and thank you for sharing your overall experience during your last visit. We are all looking forward to welcoming you back soon!Sincerely,

Dear BrettThank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

Dear AaronThank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

Dear Felix,Greetings from Bay Hotel Ho Chi Minh and thank you for sharing your overall experience during your last visit. We are all looking forward to welcoming you back soon!Sincerely,

Dear Christian,Greetings from Bay Hotel Ho Chi Minh,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!With regards

Dear Jerome,Greetings from Bay Hotel Ho Chi Minh and thank you for your feedback,Please allow me to express our sincere apology for the inconvenience caused by the low lighting and the Superior room does not feature with window. Rest assured that your comment will be reviewed internally by relevant department head as we strive to serve you better on your next visit. Above than that, we are pleased to learn that other aspects of your stay were fulfilled and looking forward to welcoming you back soon !Best regards

Dear Kurt,Greetings from Bay Hotel Ho Chi Minh and thank you for your comment,It is regretted to know that you were not fully satisfied with the overall experience during your last visit and please allow me extend my personal apology for the inconvenience caused. This is by no means characteristic of the type of service we would like to give our guests and thank you once again for bringing to my attention,Once again, thank you for your comment and I look forward to the opportunity of welcoming you back to Bay Hotel Ho Chi Minh very soon! On that occasion, please contact me directly if I can be of assistance.Best regards,

Dear Jacqueline,Greetings from Bay Hotel Ho Chi Minh,Thank you for your feedback and hope that the overall experience was fulfilled during your last visit. Me and my colleagues are looking forward to seeing you again real soon !Best regards

Dear Edward,Greetings from Bay Hotel Ho Chi Minh and thank you for your time to complete the online review,I have duly noted your shortfall experience on the cleanliness and breakfast quality. Please accept my sincere apologies for any inconvenience caused and kindly rest assured that your feedback has been shared with the relevant department head as we constantly look for ways to better fulfill our guests’ expectations.We also value your patronage and would like to thank you for bringing these issues to our attention. I would be extremely grateful if you could provide us with the opportunity to make amends, and I look forward to welcoming you back to Bay Hotel Ho Chi Minh very soon. On that occasion, please contact me if I can assist you in arranging your next visit.Best regards,

Dear JarnalGreetings from Bay Hotel Ho Chi Minh,I am very sorry to learn that your last visit was not completely fulfilled. Please accept our sincere apologies for the inconvenience you were subjected to. As part of our on-going commitment to continually delight our guests, we would be more than grateful if you could kindly give us any constructive feedback so we could take prompt action and follow up to ensure guest satisfaction.Best regards

Dear Raymond,Greetings from Bay Hotel Ho Chi Minh and thank you for your comment,Please accept my sincere apologies for the service shortfalls you experienced in regards of the restaurant capacity and cuisine variety along with the room design. Please rest assured that your feedback will certainly be reviewed by relevant department heads.Once again thank you for taking the time to share your feedback with us. It is only through comments such as yours that we can continue to monitor and improve the high level of service that we have set for ourselves. I look forward to welcoming you back to Bay Hotel Ho Chi Minh in the not too distant future.Best regards

Dear Max,Greetings from Bay Hotel Ho Chi Minh and thank you for the online review,It is great pleasure to learn that you have entirely enjoyed all aspects of Bay Hotel Ho Chi Minh. I look forward to welcoming you back in the not too distance future and thank you once more for taking the time to share your feedback. Best regards

Dear May,Greetings from Bay Hotel Ho Chi Minh and thank you for your time to complete the online review,Thank you again for your kind note on the hotel location and It is our pleasure to be of assistance and please let us know when your travels bring you back to Saigon for us to facilitate with your reservations Best regard,

Dear Ms. AbigailGreetings from Bay Hotel Ho Chi Minh and thank you for your review,Regarding the feedback, it is regretted to learn of your disappointing experience during your last visit. Please accept our sincere apologies for the inconvenience you were subjected to,I have duly noted your feedback on the pricing structure along with the conference venue and unfortunate addressing issue. We greatly appreciate your valued feedback and kindly rest assured that it will be reviewed by the relevant department heads as we constantly look for ways to better fulfil our guests’ expectations,In the meantime we are looking forward to welcoming you back to Bay Hotel Ho Chi Minh in the not too distant future,Kind regardsKen TranFront Office Manager

Dear Value Guest,Thank you so much for making the Bay Saigon your hotel of choice and sharing your review with us.Your comments are very encouraging for us all at the hotel knowing that your expectations were met and your time with us was comfortable and memorable.Thank you so much for your continuous support. Our team will be very pleased that we delivered on our promise of providing you with a comfortable and memorable stay.It will be a pleasure to be your travel partner for your future visits to Saigon and we look forward to seeing you again soon.Safe travels ahead and kind regards,

Dear Mr. Chris,Thank you so much for making the Bay Saigon your hotel of choice and sharing your review with us.Your comments are very encouraging for us all at the hotel knowing that your expectations were met and your time with us was comfortable and memorable.Thank you so much for your continuous support. Our team will be very pleased that we delivered on our promise of providing you with a comfortable and memorable stay.It will be a pleasure to be your travel partner for your future visits to Saigon and we look forward to seeing you again soon.Safe travels ahead and kind regards,

Dear Value Guest,Thank you so much for making the Bay Saigon your hotel of choice and sharing your review with us.Your comments are very encouraging for us all at the hotel knowing that your expectations were met and your time with us was comfortable and memorable.Thank you so much for your continuous support. Our team will be very pleased that we delivered on our promise of providing you with a comfortable and memorable stay.It will be a pleasure to be your travel partner for your future visits to Saigon and we look forward to seeing you again soon.Safe travels ahead and kind regards,

Dear Mr.Kelvin,Thank you so much for making the Bay Saigon your hotel of choice and sharing your review with us.Your comments are very encouraging for us all at the hotel knowing that your expectations were met and your time with us was comfortable and memorable.Thank you so much for your continuous support. Our team will be very pleased that we delivered on our promise of providing you with a comfortable and memorable stay.It will be a pleasure to be your travel partner for your future visits to Saigon and we look forward to seeing you again soon.Safe travels ahead and kind regards,

Dear Satabdi,Thank you for sharing your feedback about Bay Hotel with our Expedia community. It is nice to hear about your satisfaction with our rooms, and amenities.We hope to have the pleasure of having you as our guest again. Thank you for staying with us!Best regards,

Dear Value Guest,Thank you for sharing your feedback about Bay Hotel with our Expedia community. It is nice to hear about your satisfaction with our rooms, and amenities.We hope to have the pleasure of having you as our guest again. Thank you for staying with us!Best regards,

Dear Value Guest,Thank you so much for making the Bay Saigon your hotel of choice and sharing your review with us.Your comments are very encouraging for us all at the hotel knowing that your expectations were met and your time with us was comfortable and memorable.Thank you so much for your continuous support. Our team will be very pleased that we delivered on our promise of providing you with a comfortable and memorable stay.It will be a pleasure to be your travel partner for your future visits to Saigon and we look forward to seeing you again soon.

Dear Antonio,Thank you so much for making the Bay Saigon your hotel of choice and sharing your review with us.Your comments are very encouraging for us all at the hotel knowing that your expectations were met and your time with us was comfortable and memorable.It will be a pleasure to be your travel partner for your future visits to Saigon and we look forward to seeing you again soon.Best regards,

Dear Jennifer,Thank you for taking time to share your experience on Expedia about your recent stay with us.Firstly, we do apologize for the inconvenience that have caused during your staying with us. Please be rest assure that our management board will seriously look into your constructive feedback and see how we can immediately improve to meet and exceed your expectation in the near future.Looking forward to welcoming you again and bringing a memorable experience to your next journey!Best regards,

Dear Natalie,Thank you for taking the time to provide us with your feedback.I am truly sorry to hear about your unpleasant experience. While we constantly strive to maintain the highest standards of customer satisfaction, regrettably, on this occasion, we have fallen short of our key objective. Therefore, I wish to extend to you my sincere apologies.I would like to assure you that I have personally addressed this issue with the staff concerned and will ensure that they receive the necessary guidance to perform a much better role moving forward to avoid the recurrence of this incident.Unfortunately, there is no way of recreating the past or reversing the unpleasant incident you experienced. However, I can assure you that we value your feedback, and your feedback has been utilized to improve our service and communication.Once again, please accept our apologies, and do not hesitate to let me know if I can be of any assistance to you anytime.We look forward to welcoming you again at Bay Hotel.Warm regards,

Dear Ngo,Thank you for your detailed feedback on your recent stay at Bay Hotel.We are happy to know that you had a comfortable stay and enjoyed our hotels and facilities. We acknowledge the wifi did not meet your expectations and affected your overall stay experience. Please be assured that your feedback will certainly be shared with our Engineering team and we will be making improvements.We hope that you will be able to see improvements in your next visit to Bay Hotel.Warm regards,

Dear Jose Antonio,Thank you for sharing your feedback about Bay Hotel with our Expedia community. It is nice to hear about your satisfaction with our rooms, and amenities.We hope to have the pleasure of having you as our guest again. Thank you for staying with us!Best regards,

Dear Antonio,Thank you for leaving such a detailed review of Bay Hotel! Your satisfaction brings us much encouragement and motivates us to better our service standards. We appreciate your generous comments about our hotel and are delighted to know that you found our location and service to be ideal.It is our mission to make you feel at home. Looking forward to welcome you back again.Warm regards,

Dear Mr. Anonymous,What an honor to receive such inspiring compliments and recommendations from you in regard to your stay experience with us! There are no words to express our feeling right now. On behalf of the Bay community, many thanks for choosing to stay with us and sharing your wonderful experience on expedia.We also thank you for the compliments on our good equipt facilities, the convenient location, variety of options breakfast and especially mentioned our daily lunch Singapore Food. Reviews like these lift up the morale of the team and we are happy that we have contributed to your excellent impression of our city.

What an honor to receive such inspiring compliments and recommendations from you in regard to your stay experience with us! There are no words to express our feeling right now. On behalf of the Bay community, many thanks for choosing to stay with us and sharing your wonderful experience on expedia.We also thank you for the compliments on our good equipt facilities, the convenient location, variety of options breakfast and especially mentioned our daily lunch Singapore Food. Reviews like these lift up the morale of the team and we are happy that we have contributed to your excellent impression of our city.Thank you !!

Dear Mr. Hoi yung May,What an honor to receive such inspiring compliments and recommendations from you in regard to your stay experience with us! There are no words to express our feeling right now. On behalf of the Bay community, many thanks for choosing to stay with us and sharing your wonderful experience on Expedia.We also thank you for the compliments on our good equipt facilities, the convenient location, variety of options breakfast and especially mentioned our daily lunch Singapore Food. Reviews like these lift up the morale of the team and we are happy that we have contributed to your excellent impression of our city.We look forward to having you again on your next visit to Ho Chi Minh City! Xin Cam On!

Dear Mr. Gary,What an honor to receive such inspiring compliments and recommendations from you in regard to your stay experience with us! There are no words to express our feeling right now. On behalf of the Bay community, many thanks for choosing to stay with us and sharing your wonderful experience on Expedia.We also thank you for the compliments on our good equipt facilities, the convenient location, variety of options breakfast and especially mentioned our daily lunch Singapore Food. Reviews like these lift up the morale of the team and we are happy that we have contributed to your excellent impression of our city.We look forward to having you again on your next visit to Ho Chi Minh City! Xin Cam On!Warm regards,

Dear Mr.Liam,What an honor to receive such inspiring compliments and recommendations from you in regard to your stay experience with us! There are no words to express our feeling right now. On behalf of the Bay community, many thanks for choosing to stay with us and sharing your wonderful experience on Expedia.We also thank you for the compliments on our good equipt facilities, the convenient location, variety of options breakfast and especially mentioned our daily lunch Singapore Food. Reviews like these lift up the morale of the team and we are happy that we have contributed to your excellent impression of our city.We look forward to having you again on your next visit to Ho Chi Minh City! Xin Cam On!Warm regards,