Hotel Amrath Hotels di Hillegom

"No A/C both days. Reported on day 1, was to be fixed day 2. Did not happen. On check in asked about a cab reservation for our departure. Prefaced this with it will be Kings Day. I was told no problem we will arrange this. Checked at desk day before departure on our cab and was told that it was not possible, all roads will be blocked. I will have to say that our stay was terrible! No A/C and no cab. No offer by management to comp room, offer a free meal or even a free bar beverage. Not happy."

"House cleaning left dirty towels in the room for the entire stay we had to ask multiple times for new towels. Waves bar staff were incredibly rude however Marvin and the front desk said he would address these staff about the service we received."

"Clean No clean towels provided or any cleaning during the 6 days- I guess we could have asked. Just assumed it would happen at some pt"