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Reviews of Yaamava’ Resort & Casino at San Manuel

5 out of 5
Yaamava’ Resort & Casino at San Manuel
777 San Manuel Blvd, Highland, CA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 29 out of 34 reviews" "
Rating 8 - Good. 2 out of 34 reviews" "
Rating 6 - Okay. 1 out of 34 reviews" "
Rating 4 - Poor. 0 out of 34 reviews" "
Rating 2 - Terrible. 2 out of 34 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

jen

Liked: Cleanliness, property conditions & facilities
Beautiful but they failed to have a massage available even though i called days in advance.
Stayed 1 night in Apr 2024
Response from Nicholas Sloan | Hotel Reservations Manager on 27 Apr 2024
Greetings, Ms. White, thank you for taking the time to share your experience with us. We appreciate your valuable feedback. While we are pleased to see that you thought the property is beautiful, we are disappointed to hear that your experience was not to your satisfaction and can assure you that it is not the typical Yaamava’ experience. Guest experience is number one to us and feedback such as yours regarding our Spa booking process allows us to continue to improve our guest journey. Have a wonderful day and we hope to welcome you back in the future. Warmest wishes, Nicholas

10/10 Excellent

Shirley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magic and beautiful place
Stayed 1 night in Mar 2024
Response from Nicholas Sloan | Hotel Reservations Manager on 18 Mar 2024
Greetings, Ms. Mejia! We take great pride in the appearance of Yaamava' Resort & Casino at San Manuel and are so thrilled to hear that you had a magical experience. Thank you for spending some time with us and we look forward to serving you again in the future! Warmest wishes, Nicholas

10/10 Excellent

Lisset

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Nicholas Sloan | Hotel Reservations Manager on 28 Mar 2024
Greetings, Ms. Barrios! Thank you for taking the time to provide your very kind rating. We pride ourselves on the level of service and product that we provide to our guests and are so thrilled that you enjoyed your visit. We look forward to being your newest destination for thrills! Warmest wishes, Nicholas

10/10 Excellent

Giselle

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service!! Highly recommend!
Stayed 1 night in Feb 2024
Response from Nicholas Sloan | Hotel Reservations Manager on 6 Mar 2024
Greetings, Ms. Silebi-olin, and thank you for your kind words! We pride ourselves on the genuine service that our team provides. We are thrilled to be one your new go-to recommendations and we look forward to serving you again in the future! Warmest wishes, Nicholas

10/10 Excellent

Anna

Travelled with partner
When we arrived we were surprised by an amazing room upgrade. Thank you!!!
Stayed 1 night in Feb 2024
Response from Nicholas Sloan | Hotel Reservations Manager on 2 Mar 2024
Greetings, Ms. Pacheco! What a lucky day it was! We hope that the rest of your visit was as amazing as the room. We are so appreciative of you sharing your experience and we look forward to serving you again in the future! Warmest wishes, Nicholas

10/10 Excellent

frida

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff really polite and helpful. Resort and rooms spotless
Stayed 1 night in Feb 2024
Response from Nicholas Sloan | Hotel Reservations Manager on 28 Feb 2024
Greetings, Mrs. Glucoft! Thank you for your kind words! We pride ourselves on the quality of product and the level of service that our team provides, and we are so thankful that you chose us for the birthday celebration. We hope it was one to remember! We look forward to serving you again in the future. Warmest wishes, Nicholas

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was very helpful and friendly
Stayed 1 night in Jan 2024
Response from Nicholas Sloan | Hotel Reservations Manager on 3 Feb 2024
Greetings, Mr. Navarro. Thank you for your kind rating! We pride ourselves on the level of service that our team provides and we are so appreciative of you sharing your experience and that we were able to exceed expectations. We look forward to being your new destination for thrills and to serve you again! Warmest wishes, Nicholas

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and staff was amazing.
Stayed 1 night in Jan 2024
Response from Nicholas Sloan | Hotel Reservations Manager on 29 Jan 2024
Greetings, Ms. Neufeld. Thank you for your kind rating! We pride ourselves on the quality of product and the level of service that our team provides and we are so appreciative of you sharing your experience and that we were able to exceed expectations. We look forward to being your new destination for thrills and to serve you again! Warmest wishes, Nicholas

8/10 Good

Kurt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We traveled here for a concert at the theater and we do not gamble so we are rating it from a hotel standpoint. Pros: it’s extremely clean everywhere you go. The bed was the best I’ve ever slept in in a hotel. The staff were extremely friendly and helpful, most were willing to walk you to your destination. The theater was outstanding, very comfortable with fantastic view and sound. Pool area was very nice and accommodating. I can’t say enough about how great the staff and service are. In room dining options were very good. Cons: Very expensive for what it is. Single sink very small vanity made it difficult for my wife and I to get ready. There was also only one plug in outlet in the room made it difficult to charge phones. Temperature control in the room was very difficult and would never cool off seemed like 70 was as low as it would cool off too, it was too hot at night. Casual dine in seating options were very limited with ridiculous wait times. The steak house was good though. The casino is extremely difficult to navigate and signs are not helpful at all, it’s just too over stimulating and we probably won’t go back for a concert for this reason. We did stumble across a VIP access area upstairs which was outstanding, food and drinks options were great and staff was fantastic. This area should be available for guest just staying for concerts.
Stayed 2 nights in Jan 2024
Response from Nicholas Sloan | Hotel Reservations Manager on 16 Jan 2024
Greetings Mr. Rehagen, thank you for taking the time to share your experience with us. We appreciate your valuable feedback and are elated to hear of the many aspects of Yaamava' that you enjoyed during your visit with us. Especially the highlight of our staff and service! Your feedback on room configuration and navigation in the Casino have been duly noted. Guest satisfaction is number one to us and feedback such as yours allows us to continue to improve our guest journey. Wishing you a wonderful day and, while we understand how overwhelming the property can feel at times (especially for your first visit), we hope to welcome you back in the future for another opportunity. Warmest wishes,

10/10 Excellent

donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Perfect
Stayed 1 night in Dec 2023
Response from Nicholas Sloan | Hotel Reservations Manager on 30 Dec 2023
Greetings, Mr. Adams! Thank you for your kind rating. We are thrilled to see that your stay was above expectations and that you were able to experience the thrills you deserve! We appreciate your patronage and hope to serve you again soon. Warmest wishes, Nicholas

10/10 Excellent

Kelley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property far exceeded my expectations. In my opinion, it is on par with any Four Seasons that I ever stayed. The staff were extremely courteous and very attentive. I have recommended Yaa’mava to several family members. My husband and I plan to definitely return very soon.
Stayed 1 night in Dec 2023
Response from Nicholas Sloan | Hotel Reservations Manager on 12 Dec 2023
Greetings, Kelley. Thank you for your kind review and feedback! We pride ourselves in our staff and service and are thrilled to hear of your experience. We hope to be your new number one destination for Entertainment and greatly look forward to another chance to serve you and your husband soon! Warmest wishes, Nicholas Sloan

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Nicholas Sloan | Hotel Reservations Manager on 7 Dec 2023
Greetings, Ms. Elena. Thank you for choosing Yaamava' Resort & Casino at San Manuel and for your kind rating! We are so pleased to see that we were able to go above and beyond for your visit. We can’t wait for you to experience the thrills again and hope to see you soon! Warmest wishes, Nicholas

10/10 Excellent

soohyang

Stayed 2 nights in Nov 2023
Response from Jon-Paul Neville on 19 Dec 2023
Greetings Soohyang, Thank you for your kind rating! We take pride in our facilities and are thrilled to see that we exceeded expectations. We thank you for choosing Yaamava’ Resort & Casino as your vacation destination and greatly look forward to another opportunity in the near future! Warmest wishes,

6/10 Okay

Joshua

Liked: Amenities
Most food and beverages were out ragegously over priced. The buffet was very disappointing cold food. I practically chiped a tooth on a Brussel sprout it was un edible raw $12 for a slice of pizza come on Rock and brew was thr only half way decent priced food
Stayed 3 nights in Oct 2023
Response from Nicholas Sloan | Hotel Reservations Manager on 2 Nov 2023
Dear Joshua, thank you for taking the time to share your experience with us. We appreciate your valuable feedback and are disappointed to hear that your dining experiences were not to your satisfaction and can assure you that it is not the typical Yaamava’ experience. Guest satisfaction is number one to us and feedback such as yours allows us to continue to improve our guest journey. Have a wonderful day and we hope to welcome you back in the future. Warmest wishes,

10/10 Excellent

Maria Elena

Stayed 1 night in Sep 2023
Response from Nicholas Sloan | Hotel Reservations Manager on 5 Oct 2023
Greetings, Ms. Elena. Thank you for choosing Yaamava' Resort & Casino and for your kind rating! We are so pleased to see that we were able to go above and beyond for your visit. We are certainly proud to become your new vacation destination for thrills and hope to see you again soon! Warmest wishes, Nicholas

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great experience!
A great hotel - bathroom was a bit cramped for space, but still all in all a top notch stay. Great hotel, great casino, great theater. Highly recommend! (It was definitely reaaaaally pricey tho)
Stayed 1 night in Sep 2023
Response from Nicholas Sloan | Hotel Reservations Manager on 23 Sept 2023
Greetings, Ms. Lippert. Thank you for your kind review and feedback! It is wonderful to see that you had such a great visit to Yaamava’ Resort & Casino. We hope to be your new number one destination for Entertainment and greatly look forward to another chance to serve you soon! Warmest wishes, Nicholas Sloan

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Clean
Stayed 1 night in Aug 2023
Response from Nicholas Sloan | Hotel Reservations Manager on 18 Sept 2023
Greetings Ms. Sullivan,Thank you for your kind rating! We take pride in our facilities and thrilled to see that we exceeded expectations. We thank you choosing Yaamava’ Resort & Casino as your vacation destination and greatly look forward to another opportunity in the near future! Warmest wishes, Nicholas

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Nicholas Sloan | Room Reservations Manager on 7 Sept 2023
Greetings Mr. Conklin! Thank you for your kind rating. We are elated to see that we were able to achieve and exceed your expectations. We sincerely hope to see you again soon and are proud to be your newest place of thrills! Warmest wishes, Nicholas

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Nicholas Sloan | Room Reservations Manager on 22 Aug 2023
Greetings Kevin! Thank you for your kind rating of Yaamava’ Resort & Casino at San Manuel. We hope that we were able to exceed your expectations and that we get to be your new go-to relaxation destination of thrills. We look forward to another opportunity to serve you in the future! Warmest wishes,

10/10 Excellent

Scott, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Nicholas Sloan | Room Reservations Manager on 4 Sept 2023
Greeting Mr. Bowman,Thank you for your kind rating. We are thrilled that we were able to exceed expectations and be the vacation destination you deserve! We look forward to another opportunity to serve you in the future. Take care!

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service 5-star
Service is 5 star! No gambling wins but big wins with the room, amenities, service and overall experience!
Stayed 1 night in Jul 2023
Response from Nicholas Sloan | Hotel Reservations Manager on 2 Aug 2023
Thank you for your lovely review Ms. Gruner! We are so happy to hear that we exceeded expectations and provided a truly memorable Yaamava’ experience. We certainly hope that your next visit will prove to have wins on the floor as well! We look forward to serving you again soon. Warmest wishes, Nicholas

10/10 Excellent

Rosio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The place was very plush from the moment you walk in from the valet, which is free for staying guests. The room was very roomy and I especially loved the shower. We had a great view of the pool, which we did not get a chance to check out but it looked very refreshing and has a lot of cabanas. The three places we had meals at where really great and the food was great. Will definitely go back even though the price for stay is a bit high.
Stayed 1 night in Jul 2023
Response from Nicholas Sloan | Room Reservations Manager on 25 Jul 2023
Greetings, Rosio! Thank you for your kind words and rating. We are thrilled to see that we were able to exceed expectations and deliver the experience you deserve. With the Summer heat, we encourage your next visit to be spent poolside! Thank you again for allowing us to serve you and we look forward to the next opportunity. Warmest wishes, Nicholas

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
All the personal was friendly
Stayed 1 night in Jul 2023
Response from Nicholas Sloan | Room Reservations Manager on 22 Jul 2023
Greetings Martha! Thank you for your kind rating. We pride ourselves in our guest relations and our team members and it is so wonderful to hear that we provided you a best in class experience. We hope you have a lovely day and we greatly look forward to the next opportunity to serve you! Warmest wishes, Nicholas

10/10 Excellent

Henry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice and staff was friendly
Stayed 1 night in Jul 2023
Response from Nicholas Sloan | Room Reservations Manager on 19 Jul 2023
Greetings, Henry! Thank you for your kind rating! We pride ourselves on the quality of product and the level of service that our team provides. We are so appreciative of you sharing your experience and that we were able to exceed expectations. We look forward to serving you again in the future! Warmest wishes, Nicholas

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Built on the edge of an older neighborhood but easy access to casino property
Stayed 1 night in Jun 2023
Response from Nicholas Sloan | Hotel Reservations Manager on 9 Jun 2023
Greetings, Ms. Fish! Thank you for your kind rating and for choosing Yaamava' Resort & Casino at San Manuel as your getaway. We are so glad to see that you enjoyed your time in the casino and we greatly look forward to the next opportunity to serve you!

10/10 Excellent

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed most everything about the property except the people in the room next to us being TOO LOUD
Stayed 1 night in Jun 2023
Response from Nicholas Sloan | Room Reservations Manager on 9 Jun 2023
Greetings, Ms. Koomen! Thank you for your kind rating and for choosing Yaamava' Resort & Casino as your relaxation destination. We are so thrilled to hear that you enjoyed your time with us. It is unfortunate to hear that you experienced noisy neighbors. In the future, please let us know of any non-comforts that you may be experiencing, and we will swiftly resolve the issue. Your comfort is the most important thing to us! We greatly look forward to another opportunity to serve you in the future! Warmest wishes,

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious indulgence
First stay here - we booked a 2night stay & travelled from the Bay Area to attend the Andrea Bocelli concert. The entire stay, concert included, was a luxurious indulgence! From checkin to checkout we were met with friendly & attentive staff everywhere on the property: casino, lobby, restaurants, bars, pool, theater. The beds were so comfortable that we now want to buy one! The theater was beautiful & the seating comfortable - it appeared designed so that there was great line of sight wherever you sat. We will be back.
Stayed 2 nights in May 2023
Response from Nicholas Sloan | Room Reservations Manager on 22 May 2023
Greetings, Mr. Springer! Thank you for choosing Yaamava' Resort & Casino at San Manuel as your vacation getaway. The Andrea Bocelli concert was an incredible event, and we are thrilled that you had the opportunity to join us. We pride ourselves in our team and it is wonderful to hear of your experience with our brand of service excellence. We greatly appreciate your feedback and look forward to your future return! Warmest regards,

10/10 Excellent

Jennine, Temecula

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous/luxe modern hotel rooms. Awesome to be able to walk down to the concert. The Pines steakhouse was amazing too Would stay here again!
Stayed 1 night in May 2023
Response from Nicholas Sloan | Room Reservations Manager on 12 May 2023
Greetings Jennine, Thank you for your kind words and 10 out of 10 rating! We are thrilled to see that we exceeded your expectations during your visit to our beautiful Yaamava' Theater and The Pines Steakhouse. We cannot wait for the next opportunity to serve you. Thank you for choosing Yaamava' Resort & Casino at San Manuel and we'll see you soon! Warmest wishes,

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yaamava. The place you’ll love
Entire complex inside n out is beautiful. Extremely clean n well kept Staff as a whole is the most polite n professional. Meals were excellent. Already planning another visit
Stayed 1 night in Apr 2023
Response from Customer Experience on 7 Apr 2023
Paul -Thank you for scoring us a 10 out of 10! WOW! I'm so glad to hear you enjoyed our hotel, and hope that you got to experience all our resort has to offer. We look forward to hosting you again soon.- Yaamava' Resort & Casino

10/10 Excellent

Jared

Stayed 1 night in Apr 2023
Response from Nicholas | Room Reservations Manager on 1 May 2023
Greetings Jared, Thank you for your 5-star rating! We are thrilled to see that we exceeded your expectations during your visit. We cannot wait for the next opportunity to serve you. Thank you for choosing Yaamava' Resort & Casino at San Manuel! Warmest wishes,

2/10 Terrible

Brian

Stayed 1 night in Feb 2023
Response from Nicholas Sloan - Reservations Manager on 27 Mar 2023
Dear Brian, Thank you for taking the time to share your experience with us. We appreciate your valuable feedback, and it is disconcerting to hear that you did not enjoy your stay with us. Guest satisfaction is number one to us and feedback such as yours allows us to continue to improve our guest journey. Have a wonderful day and we hope to welcome you back in the future.Warmest wishes,