Hernstein hotels from RM131

"Beautiful new facility. "

"I "

"Breakfast great , hotel clean and friendly "

"A really good business hotel. It’s fresh and clean with a great breakfast. Staff were super friendly and helpful. "

"Great location, great breakfast, spacious room and helpful staff made the stay unforgettable."

"The worst accommodation I have ever seen in my life. It is a dirty, old, and dilapidated house, full of bad smells, insects, and a lot of RATS as well. I could not stand to stay there for even a few minutes, so I went to rent another hotel.no help no refund nobody care. "

"The property is stunning but the service and overall staff professionalism is very lacking. When we checked in the front desk attendant did not open the door or help with luggage as he saw us struggling to get through the door and there was no offer to help. He simply asked us to fill out a form and gave us 1 key. No welcome, no explanation of the 600-acre property or what was on site. No hours given for the restaurant or spa so we had to come back and get all of that information. Very odd first impression of the property. Throughout the stay, we had to continue asking for things like robes or for the steam/sauna to be turned on (even though the spa hours are 7am-10pm, apparently those treatment rooms are only turned on from 4pm-10pm which seems odd). Also, no one services the spa all day so at one point there were no more towels (and we again had to go back to the front desk and ask for towels). "

"Very good ."