Best Western Hermitage hotels

"The staff was great. The location of the hotel was excellent, food, stores were minutes away. Also the breakfast was good. However the gym and the pool were connected, so there was no 24 hour gym. The hotel is older and needed some renovations."

"I was very impressed with this property. The bed was comfortable, the room very clean, shampoos provided, the breakfast was one of the better ones I’ve had in my travels and the guy at the front desk at check in was top notch. I will be back"

"Place is always inperfect condition, The rooms are a tad on the expensive side with a 20.00 resort fee but other than that a great place to stay."

"This hotel is newly redone so that is great but there are little things that were missed and the staff is inattentive"

"Nice rooms and comfortable beds. The restaurant down stairs was great for dinner. We were told they had breakfast 7-10 but they still were not open when we left after 8am. The shower is poorly designed, you have to be all the way inside to turn it on, so you either soak your clothes and step out or get soaked with freezing cold water until it heats up. There was no coffee stocked in the room to make in the coffee maker, parking was a nightmare because a wedding was at the hotel taking up the whole lot and parking garage. Overall good experience although I named the negatives, I would stay again as these issues aren’t a big deal. The location is great. Cookies were great, staff was great. "

"Booked this stay specifically for the hot tub and pool… hot tub is of course out of order as soon as I get here. Then next day the pool is closed for “maintenance.” Shouldn’t have to pay extra for amenity fees when the amenities aren’t working. Or at least advertise it online so customers know what they’re paying for. "

"Great price when you just need somewhere to lay your head . "

"Basics are covered, but the place is old and our double queen room had a strange layout: there was a closet-like structure in the middle of the room holding the ironing board and it blocked easy visibility to the TV from the far bed. Bathroom very old, stained, and faucets leaking. Staff very kind, though. "

"The electric was out a day but that had nothing to do with the hotel. I would stay there again!"