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We had a great stay here. Room was enormous and very clean. Little beach by the hotel is lovely, very peaceful and clean. Hotel is walking distance to the night market and restaurants. Kids loved the pool and game room.
Nice staff ever met. Everyone seems so passionate with their work and they can provide alternative whenever you request sth they don't have. A young lady in Champs Elysees named Chou
Excellent Chinese-style breakfast. However, the facility needs renovation. The KT One mall was empty like a ghost town on Sunday evening. We stayed at Cesar Park Hotel for two days and Howard Beach Resort for one day and feel downgraded.
We are very disappointed with the hotel considered it's rated 5 star. It was our family vacation with grandparents. One family member had food poisoning from their complimentary beverage and was sent to the hospital the next day. One of the reasons we decided to stay in this hotel is their swimming pool. But the pool was full of dead bugs on the bottom. Overall, the hotel is not as nice as it depicted.
Great place to stay especially with young children. Everything is so convenient. They have many things to keep kids entertained that you never have to leave the property during the day if you don’t want to. There is also a night market close by. Staff are all polite and courteous and the place is kept very clean.
Annie
Stayed 2 nights in May 2023
10/10 Excellent
Graeme
7 Feb 2023
Graeme
Stayed 3 nights in Feb 2023
6/10 Okay
SONDRA
Travelled with partner
28 Nov 2022
Liked: Staff & service
Disliked: Amenities
The resort is okay. Breakfast was fine. Our room had a musty/mildewy smell, but was clean overall. If you like to hang out by the pool with a pool bar, this is not for you. It is a huge property, and we weren't keen on the deer "farm".
We had a nice stay. The location of the hotel is very nice, lots of things to do with the kids, very near the beach with its own tunnel going there, and there’s a direct access to the new mall built beside it. In the B2 of the hotel is a foodcourt and various entertainment for all ages. Even if the weather was not nice we didn’t have a problem at all. We just wished the rooms could be updated, it’s pretty old. We had a suite and the couch was already very soggy. I hope the management has plans of updating the rooms soon because this hotel has very good potential.
Friendly service, clean, and quiet. Room was huge and very comfortable. Beds were a little hard. Couldn't find the Wifi info until we turned on the tv. There was an ice bucket in the room, but we couldn't find an ice machine on our floor. As the hotel was full, breakfast was crowded. However, the staff was very efficient and the line and the food service was very smooth.
Its really a pleasant experience. The service was good and very passionate.
I-HSUAN
Stayed 2 nights in Dec 2020
Response from Howard Beach Resort Kenting on 4 Jan 2021
Thanks for sharing your feedback.
We are very pleased to hear that our staff made your stay pleasant.
We hope you will be giving us another chance and returning to our hotel in the future.
Dated and could do with an upgrade. Breakfast is disappointing quality for the star rating it gets. There is choice but, processed ham and cheese slices, fruit selection very poor. The room we had was on 4th floor, bright and airy unlike the ones below. It could do with a decent child’s play area outside. Note that “water space” has height restriction so younger children unable to use. Locations is okay if you like street food, not so much shopping. There’s very limited nightlife around and the hotel bar/lounge is big but no atmosphere, no entertainment and closes at 10pm.
We booked a double for 2 adults and 3 kids (9, 5, 3). Upon checking in, I inquired if the two beds would be king sized. Apparently, the size of the beds in the doubles are different according to the rooms. Luckily I asked and was given a room with two king beds! The room itself was very spacious and fairly clean. The age of the hotel is starting to show but overall it's still a great place to stay. The showers by the beach were perfect for rinsing off the sand. We all LOVED the pool. It's sized for babies and up so that was key. We had dinner and breakfast at the buffet but thought it wasn't worth it. Overall, we would go again but maybe eat elsewhere.
The hotel is close to the beach. The pool is wonderful. Overall, it was a wonderful experience as a foreign tourist.
Jennifer
Stayed 3 nights in Aug 2020
8/10 Good
Verified traveller
Travelled with family
30 Jul 2020
Liked: Cleanliness, staff & service, room comfort
OKAY
The hotel is a little dated and the breakfast can be better. Overall we enjoyed our stay
Verified traveller
Stayed 3 nights in Jul 2020
Response from Howard Beach Resort Kenting on 7 Aug 2020
Thanks for sharing your feedback. It is a pleasure to announce that we have plans to refurbish the property within the next couple of months in 2020. Looking forward to having you again in our hotel.
Excellent staff, new facilities almost ready, easy access to beach.
jk
Stayed 1 night in Jul 2020
Response from Howard Beach Resort Kenting on 7 Aug 2020
Thanks for sharing your feedback. It is a pleasure to announce that we have plans to refurbish the property within the next couple of months in 2020. Looking forward to having you again in our hotel.
6/10 Okay
Brecht
Travelled with family
25 Jul 2020
Liked: Cleanliness
Disliked: Room comfort
OK
Our stay was OK, the (quadruple) room humongous, bathroom was renovated, carpet bit worn out, king sized beds (although advertised only as queen size), I did not sleep very well on the mattress, restaurant OK, welcome drink super basic, rental bikes not very well maintained but they did the job. Overall our stay was OK but wouldn't consider this a 5 star hotel, system needs calibration.