Hotel Dekat Helvely Park Lake

"This motel needs heavy remodeling. It shouldn't advertise breakfast included because it was just waffle, cereal and coffee (no coffee maker in the room). After hours, it has a video concierge that makes solving issues more complicated."

"Great stay and they take dogs. Staff was very friendly toward my dogs."

"I got charged twice got the run aroundabout my money . They didn't want to refund me my money after spending hours on the phone . It's been over a month and still have not got my money This place is a scam . They steal money along with Expedia!! I still have not got my money and it's been over a month. This place is full of lies!! I want my money!!"

"We enjoyed our stay, great staff, very clean rooms and areas. Only complaint was there was not much for water pressure at all in the shower both mornings, unsure if this is common or if we just had bad timing."

"Everything"

"Great place to stay!"

"New property; great location; very clean"

"Very friendly Clean and close to shopping/dining"

"Everything was clean. You can walk across the hotel parking lot to Cracker Barrel"

"No ice available, cable tv was not working and hair dryer in room did not work. No compensation offered at check out."

"The breakfast menu was excellent. restaurant was top notch."

"Hotel needs an upgrade but its an OK place to stay for airport travel. I don’t know that I would’ve stayed there as a single woman. There is a shuttle and the charge is $7/day to leave car. We flew too early to get breakfast."

"We only stayed overnight. The only person we talked was when we checked in"

"Had to switch rooms twice because of dirty toilets and sinks. The lady at the front desk was wonderful though, despite being overworked! She deserves a raise!"

"If you are planning on parking and taking a shuttle...it's $10 for the shuttle and $8 parking each night. I was under the impression it was free so we just used the park n go for ease of use."

"My sister and her son and cat stayed here on their way home from Florida and said it was great for a good night’s sleep. The cat enjoyed it too."

"We typically have highly satisfactory experiences at the Holiday Inn Express properties. During this stay, we did not receive housekeeping services on Day 1 and Day 2 (I had to go to the front desk to obtain fresh towels after our return to the property). On the morning of Day 3, we ascertained that our room was omitted from the housekeeping list, so we asked the manager to notify housekeeping to clean our room. When we returned, we discovered that they had given us fresh towels but had done no...

"My stay was good. Room was clean and staff polite. Unrelated to hotel but wish there was more fast food choices near by."

"Bathrooms need updated, beds make a lot of noise with any movement"

"The pool/grills close at 9:00 pm. We felt that was early for a Saturday night in the summer."