Hotel Mesra Haiwan Kesayangan di Helena

"Breakfast was good"

"The sheets and bedding were clean, but VERY worn out (balls on sheets) and pillows brownish and smelled like an old man. Everything els very nice"

"Street noise was heavy starting at 5 am"

"The staff would t do anything about the barking dog in the room next to us. He barked for 3 hours straight. When I asked chuck the front desk attendant said there was nothing he could do even though the pet policy was displayed right behind him that stated otherwise. Super unhelpful and grumpy "

"Stayed 4 nights. Check in was easy and evening clerk very nice. Carpet was full of white dog hair. Had to request carpet to be vacuumed the next morning. One area still had hair but we didn’t ask again. We didn’t realize that we would not have service for fresh towels & trash removal during our stay. Had to ask for fresh towels/wash cloths daily and one night no washcloths available for a bit. The safe did not work. Continental breakfast was ok but minimal and mundane. Several of the...

"Perfect for two nights working at the airport. Supermarket across the street and great little kitchen."

"This was a beautiful, quiet, super clean place to stay with a fantastic breakfast buffet!"

"When I arrived, even though I had a reservation confirmation on my phone, there was no room for me. The desk clerk said I did not have a reservation in their system. My email from Expedia told me that I did, and I showed it to the clerk, but it made no difference. I was out in the cold without a room. I had to make other arrangements after driving 11 hours to get there."