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City Partner Hotel Holländer Hof

3.5 star property
Riverside hotel in Heidelberg with a 24-hour front desk

Choose dates to view prices

City Partner Hotel Holländer Hof overlooks the river, offering a peaceful base for exploring Heidelberg Castle. Guests appreciate the practical in-room WiFi, convenient dry cleaning and laundry services, and the genuinely helpful staff consistently praised by previous travelers.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Room service
  • Laundry
  • Pet-friendly
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Single Room

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Single Room

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Pillow-top bed
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Double Room

9.6 out of 10
Exceptional
(45 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Pillow-top bed
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Superior Double Room

8.6 out of 10
Excellent
(17 reviews)

Highlights

Separate sitting area
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Single Room

Room amenity

Superior Single Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Pillow-top bed
  • Sleeps 1
  • 1 Twin Bed

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About the area

Map
Neckarstaden 66, Heidelberg, BW, 69117

What's nearby

  • Church of the Holy Spirit - 1 min walk - 0.2 km
  • Karl Theodor Bridge - 2 min walk - 0.2 km
  • Marktplatz - 3 min walk - 0.3 km
  • University of Heidelberg Old Campus - 5 min walk - 0.4 km
  • Heidelberg Castle - 6 min walk - 0.5 km

Getting around

  • Heidelberg Seegarten Tram Stop - 3 min drive
  • Heidelberg-Altstadt Station - 10 min walk
  • Frankfurt Airport (FRA) - 61 min drive

Restaurants

  • ‪Coffee Nerd - ‬1 min walk
  • ‪Brauhaus Vetter - ‬1 min walk
  • ‪HANS IM GLÜCK - HEIDELBERG Heiliggeistkirche - ‬2 min walk
  • ‪Palmbräu Gasse - ‬2 min walk
  • ‪Cocodec - ‬1 min walk

About this property

City Partner Hotel Holländer Hof

Hotel near Heidelberg Castle
City Partner Hotel Holländer Hof provides dry cleaning/laundry services and more. Guests can connect to free in-room WiFi.
Additional perks include:
  • Full breakfast (surcharge), a round-trip airport shuttle (surcharge) and laundry services
  • A front desk safe, multilingual staff and a 24-hour front desk
  • Free newspapers, a vending machine and a computer station
  • Guest reviews give top marks for the central location and helpful staff
Room features
All guest rooms at City Partner Hotel Holländer Hof boast comforts, such as pillow menus and laptop-compatible safes, in addition to amenities, such as free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Heating and fans
  • Hypo-allergenic bedding, pillowtop mattresses and rollaway/extra beds (surcharge)
  • Bathrooms with baths or showers and free toiletries
  • 22-inch flat-screen TVs with cable channels
  • Cots/infant beds, daily housekeeping and desks

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  • Air conditioning
8.6 out of 10, Excellent, 343 reviews
The price is RM468
RM535 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 15 per day)
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: EUR 22 per person

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 22-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Fan
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 9.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 22.0 per night.
Cots (infant beds) are available for EUR 12.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately EUR 22.00 per person
  • Airport shuttle fee: EUR 170 per person (one-way)
  • Nearby parking fee: EUR 15.00 per day (299 ft away)
  • Pet fee: EUR 9.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 12.0 per night
  • Rollaway bed fee: EUR 22.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

City Partner Holländer Hof
City Partner Holländer Hof Heidelberg
City Partner Hotel
City Partner Hotel Holländer Hof
City Partner Hotel Holländer Hof Heidelberg
Holländer Hof
Hotel City Partner
Hotel Holländer Hof
City Partner Hollander Hof
City Partner Hotel Holländer Hof Hotel
City Partner Hotel Holländer Hof Heidelberg
City Partner Hotel Holländer Hof Hotel Heidelberg

Frequently asked questions

Is City Partner Hotel Holländer Hof pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 9.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What time is check-in at City Partner Hotel Holländer Hof?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at City Partner Hotel Holländer Hof?

Checkout is at 11 AM.

Does City Partner Hotel Holländer Hof provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 170 per person applies.

Where is City Partner Hotel Holländer Hof located?

Located in Heidelberg City Centre, this hotel is within a 15-minute walk of Neckar Valley-Odenwald Nature Park and Heidelberg Castle. Brass Monkey and Church of the Holy Spirit are just steps away. Heidelberg Seegarten Tram Stop is 23 minutes by foot and Heidelberg-Altstadt Station is 10 minutes.

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Reviews

City Partner Hotel Holländer Hof Reviews

9.4

Exceptional

9.4

Cleanliness

9.8

Location

9.4

Staff & service

9.2

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 653 out of 921 reviews
Rating 8 - Good. 223 out of 921 reviews
Rating 6 - Okay. 39 out of 921 reviews
Rating 4 - Poor. 4 out of 921 reviews
Rating 2 - Terrible. 2 out of 921 reviews

Reviews

10/10 Excellent

Rick

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff who had great English. Nice room. Best location in Altstadt next to Monkey Bridge and gate. Loved our stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel!
Stayed 1 night in Sep 2025

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful with suggestions for local restaurants and parking.
Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great people, all very helpful.
Stayed 3 nights in Nov 2025

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location, parking is offsite, staff friendly and helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most beautiful hotel, a must if you are staying in Heidelberg. Excellent location and very friendly staff. Lovely clean rooms and a beautiful cozy atmosphere close to everything. Definitely recommend!
Stayed 2 nights in Oct 2025

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff at the front desk were absolutely amazing!!! The location and Hotel were great. Close to the attractions we visited.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kam Po

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location! Almost all the tourists spots are within walking distance!
Stayed 2 nights in Sep 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very close to everything. The staff was great and very helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heidelberg and the Hotel Hollander Hof are wonderful! Everything was beautiful and everyone was very nice. Especially the front desk attendant Jan!
Stayed 1 night in Sep 2025

10/10 Excellent

Thomas

Very nice and convenient hotel in Heidelberg with great and friendly staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. I’ve stayed several times over the last 12 years and always have a wonderful time. The area is perfect, the staff kind and thoughtful, and some of the rooms have breathtaking views. Any time I go to Heidelberg, this is where I’ll stay.
Stayed 4 nights in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Two week driving trip in Southern Germany and this was the best hotel. Staff was beyond friendly. Great location to our dinner and the city in general. Comfy bed. Only on floor 1 but they have an elevator. Can drop off bags in front then go park.
Stayed 1 night in Oct 2025

10/10 Excellent

JIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very friendly and helpful stuffs. hotel is located at a great location, near all the tourist attraction and a lot of restaurants and cafes around, very easy to get to from train station by bus.
Stayed 1 night in Aug 2025

10/10 Excellent

mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel and the front desk staff were very knowledgeable and helpful. The only downside was the staff member in the buffet area. Her general presentation was disinterested and she didn't seem to want to be there or want us there.
Stayed 1 night in Oct 2025

10/10 Excellent

Abelardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located steps from the Old Bridge! My wife and I had a great time at the hotel. We were very lucky to have been there while the entire town was celebrating the anniversary of the Old Bridge and it was awesome! There were food and beer stands around the city and the hotel. Lots of great German food! We walked every where without a problem. The castle was an amazing experience and so was walking all over Old Town. We definitely loved our stay at Hotel Holländer Hof!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an absolutely amazing property. Best location with awesome staff. Mr. Wörsinger was always helpful and enthusiastic to tell us about the area and places to visit.
Stayed 3 nights in Jul 2025

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Very clean and well run. Pleasant staff.
Stayed 6 nights in Jul 2025

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic location and staff

Fantastic location overlooking the historic bridge and river. Friendly helpful staff. Lovely German bar. Highly recommended
Stayed 2 nights in Jul 2025

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a great place to stay ! Very well located and the staff is super profesional, helpfull and friendly. Amazing breakfast too! I'll save the adress.
Stayed 1 night in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Holländer Hof was a fantastic stay! It is perfectly situated in the old city of Heidelberg, steps away from the Old Bridge. The staff were very friendly and informative and just loved it overall!
Stayed 2 nights in Jun 2025

10/10 Excellent

Kamil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay in

A cosy place with historic background. Hotel was very close to the famous bridge and just a few meters away from the main attractions. The receptionist was very kind and quick to let us in the room, which was clean and comfortable, noting he seemed to like his job - a rare thing to see nowadays.
Stayed 1 night in Jul 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and friendly staff. Right in the old town and our room overlooked the river and bridge. Great location (albeit 1.2km walk from the trams and approx 3km from the train station) so if you’re not into waking you’ll need to learn the bus system or hop in a cab.
Stayed 2 nights in Jul 2025

10/10 Excellent

John Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this old, quaint hotel in the heart of Heidelberg! Enjoyed the atmosphere around hotel! Plenty to do!
Stayed 3 nights in Jun 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heidelberg stay

Terrific stay just inside the gate! Amazing location. Rooms and hotel were beautiful. Our balcony was an unexpected surprise and stunning. Breakfast was good. Close to everything and walkable to everything.
Stayed 1 night in Jul 2025