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Reviews of Rockhouse Suites

3 out of 5
Rockhouse Suites
115 Mill Street, Healdsburg, CA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 14 out of 17 reviews" "
Rating 8 - Good. 2 out of 17 reviews" "
Rating 6 - Okay. 0 out of 17 reviews" "
Rating 4 - Poor. 0 out of 17 reviews" "
Rating 2 - Terrible. 1 out of 17 reviews" "

10/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Stayed 2 nights in Oct 2023
Response from Tim/Reservations on 10 Nov 2023
Thanks for the "10" Michael!

10/10 Excellent

Kristen

Stayed 2 nights in Jul 2023
Response from Tim/Reservations on 14 Sept 2023
Thank you for the high marks, Kristen!

2/10 Terrible

Eric, Laguna Beach

Travelled with partner
Disliked: Staff & service
Property manager canceled our reservation at 11:45a the same day as check in for our Expedia booking. Offered to move us to an adult only AirBNB for adjusted pricing, but not a discounted price for inconvenience. When I called to clarify what maintenance issue occurred, he was flustered and just kept referencing it was 'complicated' and then a variety of different potential issues. This was business decision with overbooking or re-booking another party at a higher rate. We expect properties on Expedia to be held to a better standard.
Stayed 2 nights in Jul 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great & cozy little place right on the edge of Healdsburg. Several locations are within walking distance. Room itself is great. Bathroom is amazing. Only cons I'd comment on is a couple of the pillows were flat and the bench//wooden couch in the living room is seriously uncomfortable. Would almost suggest removing it and just use the bamboo seats that were very comfortable. Either way the cons were minor and enjoyed the stay overall.
Stayed 2 nights in May 2022

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Amazing place!
Stayed 2 nights in Dec 2021

10/10 Excellent

DAVID

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this whole experience at "10++"
Really enjoyed this place, clean, comfortable and close to everything. The breakfast was amazing at Grape Leaf Inn. The manager was wonderful and the patio a delightful way to start the day. Also used the discounts provided at the wineries we visited. Loved everything about our experience.
Stayed 2 nights in May 2021

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Tim / Reservations on 26 Jul 2019
Thank you for the great review, Kristy!

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Absolute little gem!! Bathroom was amazing. Wineries they own were beyond great. A must do again.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious great location clean great comfy bed and shower
Stayed 2 nights in Mar 2019
Response from Tim, Reservations Manager on 20 Mar 2019
Thank you for the kind words. Glad that you enjoyed your stay....

10/10 Excellent

John, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, the hospitality was over the top. The fire pit, fireplace in the bedroom and heated bathroom floors were such a joy.
Stayed 2 nights in Sep 2018

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for couples
This is place is great for a couples get away. It close to many restaurants and tasting rooms. I would stay here again in a heart beat.
Response from Megan O. on 10 Apr 2018
Thank you for the five star review! Hope to welcome you back again soon. All the best. :-)

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment with central location
Comfortable, newly remodeled, and well appointed apartment in an incredibly central location - walking distance to everything. The layout was just as nice as in the pictures, all of the linens and toiletries were of high quality, and the furniture was very comfortable. Stayed in the garden suite, which had a lovey blooming garden and outdoor seating. The apartment was very clean and a housekeeper came by during the stay. There’s a bit of construction in the area which impacts the directions you get online, but the property send a helpful welcome email with instruction with easy parking in a dedicated spot out front. A bottle of wine upon arrival was a very nice surprise - thanks again!
Response from Megan O. on 10 Apr 2018
Thank you so much for such a wonderful review! The location of the property does make it a perfect base for exploring Healdsburg by foot. We're so glad you enjoyed your stay and we look forward to having you stay with us again. All the best!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay. One block off of the main square.
Stayed 2 nights in Feb 2018
Response from Megan O. on 10 Apr 2018
Thank you for the five star review! Hope to welcome you back again soon. All the best. :-)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Had a great stay! Cute atmosphere, comfortable bed, and easy access to dining and activities. Would absolutely stay here again!
Stayed 3 nights in Feb 2018
Response from Megan O. on 10 Apr 2018
Thank you for the five star review! Hope to welcome you back again soon. All the best. :-)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location and beautiful property!
Everything about Rockhouse is awesome. I have 2 suggestions: 1. Provide a full length mirror 2. Provide a caffeinated alternative for the coffee maker. The coffee provided was only decaf - not the best way to wake up in the AM. Other than that-stay was perfection! Thank you!
Stayed 2 nights in Feb 2018
Response from Matthew Hughes, Reservations Manager on 16 Feb 2018
Thank you so much for the review! We're so glad that you enjoyed your stay with us and greatly appreciate the feedback. With the suites being situated just one block south of the plaza, the location truly couldn't be much better. :-) Hope to be able to welcome you back again soon. All the best.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Great hotel. Comfortable and conveniently located.
Stayed 2 nights in Jan 2018
Response from Matthew Hughes, Reservations Manager on 30 Jan 2018
Thank you for the great review! We're so glad that you enjoyed your stay with us and, particularly, our perfect location in downtown Healdsburg. Hope to welcome you back again soon. All the best.

10/10 Excellent

Jess, Minneapolis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect luxury apartment downtown Healdsburg
My husband and I celebrated our wedding anniversary with a trip to Healdsburg, our first, and we invited our two dear friends to join us. None of us could have imagined a more perfect accommodation than the Rockhouse. The home, divided into two separate apartments, is completely charming yet brand new, with incredible finishes from top to bottom. Pure luxury, but comfortable. We were stunned. The patio and fire pit was the perfect place to unwind with a glass of wine after a full day of, well, drinking wine. When in wine country, right? And the location – couldn’t be better. Tucked back but right off of downtown, we were walkable to a handful of incredible restaurants, cafes and shops. To top off our unforgettable experience, on our last day we visited the Wilson Family Winery and were taken care of like family. We couldn’t recommend the Rockhouse any more. Our only regret is not staying longer! I’ve never visited the same place twice, but I think we’ll have to make an exception. It was too perfect!
Stayed 3 nights in Jul 2017