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Reviews of Casa Belen

2 out of 5
Casa Belen
Street San Ignacio 506, in between Calle Luz and Santa Clara, Havana, Havana

Reviews

8.0

Very good

Rating 10 - Excellent. 2 out of 4 reviews" "
Rating 8 - Good. 1 out of 4 reviews" "
Rating 6 - Okay. 0 out of 4 reviews" "
Rating 4 - Poor. 1 out of 4 reviews" "
Rating 2 - Terrible. 0 out of 4 reviews" "

7.4/10

Cleanliness

8.8/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Benjamin

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This place is cute, cozy, comfortable, and convenient (to the square in Old Havana). Our host’s name was Carmen and she was simply delightful! Will surely stay in Casa Belen again.
Stayed 1 night in Nov 2022
Response from Casa Belen on 18 Nov 2022
Hola Benjamin.Thank you for your great feedback.Saludos.

10/10 Excellent

jean luc

Stayed 4 nights in Feb 2024

8/10 Good

Christiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019
Response from Casa Belen on 6 Feb 2019
Dear Christiane, thank you for your feedback, it is so important for us. Warm regards from Cuba!

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Personnel accueillant mais nous avons ete logés dans l equivalent d un placard à balais (chambre 5) avec aucun équipement et un lavabo se decollant du mur. La pire casa de notre sejour (et pourtant la plus chère).
Stayed 2 nights in Dec 2018
Response from Casa Belen on 2 Jan 2019
Thank you for your feedback, it is important to improve our services for future customers. We are sorry you didn't have a nice experience at Casa Belen. We hope you enjoyed you stay in Cuba! Kind regards.