Residences in Hautes-Pyrénées

"Good hotel, but we had a problem with parking, which we paid for. Directions were awful. We ended up circulating a couple of times. Parking lot was very small. Location was perfect for going to the grotto. "

"We found this hotel overall to be comfortable. The staff members were friendly and helpful. The breakfast offerings were the same each day: cereals, pastries, pancakes, cold cuts, boiled eggs, fruit, bread for toasting, along with coffee, juices, and tea. The price for what was offered : 14€ per person was fairly reasonable. We were disappointed to discover that use of the hot tub required a significant additional fee, but since the listing had merely said one was "available, " I guess that was on us. More concerning was the unavailability of wifi in our room, which we discovered was due to our room's location. Since we had paid more to have a suite type room, with a sitting area, it was disappointing to discover that our splurge had cost us the use of wifi. Also, we had to have a space heater placed in the room as the thermostat controls were not working, but the space heater did warm the room sufficiently. It was rainy during our visit, and the hotel offered loaner umbrellas, which was kind. Parking was on street, and required payment during the day, but the tourist office told us that parking from 7 pm to 8 am was free. Hope that was true! We will likely not visit Lourdes again, but if we did, we would consider staying again, although not in the same wifi-less room."

"Perfect location."

"No air conditioning. Very, very close to the church and grotto. Carpets look aged sufficiently "

"Nice and super staff! "

"It was marvelous- staff very friendly- great room! 100% recommend "

"Staffs were very nice & helpful (especially Allen &Georgena) Continental breakfast was good. Room was good especially if you travel as family The hotel location was quiet & convenient -17mins walk to the sanctuary & 5 mins or less walk to the airport shuttle bus stop"

"Great room staff very attentive. I would have liked a toaster to use at breakfast "

"The housekeepers did a good job of cleaning, but the carpet, furniture, and bed appear old, yet clean. The worst thing is the room with a toilet that smells terrible"