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Reviews of The Raise Hotel

3 out of 5
The Raise Hotel
9 Thaveevarn Rd, Hat Yai

Reviews

8.4

Very good

Rating 10 - Excellent. 30 out of 67 reviews" "
Rating 8 - Good. 29 out of 67 reviews" "
Rating 6 - Okay. 3 out of 67 reviews" "
Rating 4 - Poor. 1 out of 67 reviews" "
Rating 2 - Terrible. 4 out of 67 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Chee Wang

Stayed 2 nights in Dec 2019

8/10 Good

CHRYL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If the receptionist can smile a little more it would be the best! A night place to stay overall!
Stayed 3 nights in Oct 2019

10/10 Excellent

Seng, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cooling aircond, just dat walking path to night market quite dark
Stayed 3 nights in Oct 2019

8/10 Good

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A small but good place to stay, very good location and very clean room.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
It was OK with the property
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a new hotel , is decorated like Condo style. But i think the bathroom is too small. By the way it’s value for staying.
Stayed 1 night in Sep 2019

10/10 Excellent

WENG KWONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will come back again...
Night Market, brazzar, shopping mall n food stalls available a few mins walking distance from hotel. Hotel very comfortable bed n clean. Recommend hotel provide welcome drinks as weather was hot.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Location , Clean , Simple Breakfast , Parking good
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value of money. Big room with high quality amenity. Nice and friendly staff. This was my second time to stay here still impressed me. Highly recommended.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's location are convenient.. Parking is on door step and breakfast is quite good. The room is excellent new and clean.
Stayed 2 nights in Jun 2019

8/10 Good

KEN, Singapore

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
The water heater was either faulty or not functioning properly as I didn’t have hot water shower during my four days stay
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel and bedroom. Its a bit far away from the town and costs 70 thb on grab or 150 thb by tuktuk. Breakfast is simple but okay.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean bed and bathroom. Would stay here again.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019

4/10 Poor

C.Hooi, Malaysia

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
New hotel, very clean and spacious. However, the staff there is very poor in speaking English. I requested for an extra pillow but is chargeable at an unreasonable rate. No hairdryer provided too. Nearby attractions are the night market which is the plus point of staying in this hotel
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are effective, full of service mind. Breakfast is ok. Our room is tidied and clean. Facilities are well-function.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Very clean and bright room, comfy stay. The only bad side is we have to walk quite a distance from the main road. Do keep it up the condition of the hotel and rooms. Will return to stay again.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome! Very Good
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing and surprise
Amazing room with all new furnitures and a big surprise they serve halal breakfast.
Stayed 2 nights in Apr 2019

8/10 Good

Zulkifli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Raise Hotel Hatyai.. 1st time visit..
The hotel just like what they advertised.. Very comfortable.. very clean.. less than 10 minutes walking distance to Greenway market.. about 15 minutes walking to Asean night market.. and for muslim guest.. they got halal certificate for serving halal food (breakfast).
Stayed 2 nights in Apr 2019

8/10 Good

JOO HWA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Che Boon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Overall good and value for money.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
International plug for phone charging and hair dryer should have in the room. It's not good to ask customer to buy mineral water by ownself flwhere the hotel should provide it as we're giving only 2 bottles in a room and charge us for additional request 1 or 2 bottles
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
In general is quite good, room and decor is good but cleaning is so so and also more mosquito in the room but they don’t have mosquito spray service
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best value of money, unbelievable to get the room with that price.
Stayed 3 nights in Mar 2019

8/10 Good

Muaz, SP

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Mar 2019

8/10 Good

Kenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Love the balcony , love the bed preparation . Love the interior design . Can provide hair dryer , water heater not consistence , sometimes with the water is too hot or too cold .
Stayed 3 nights in Feb 2019

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoy the quiet time
Very new hotel but location not so good..
Stayed 1 night in Jan 2019

2/10 Terrible

Chandrasegaran

Disliked: Cleanliness, staff & service, room comfort
Terrible
It's really terrible to stay and me and my family really disappointed on the overall stay here. We have booked 4 rooms for 4 Nights. The shower does not have hot water and the water is very slow. Furthermore the water stagnant whenever you shower. Everytime we need to call the front desk for this. There is a day when we back to the room at night the room does not been cleaned for the day. Called front desk and they claims housekeeping went back. Have to walk personally to the housekeeping trolley and take the towels. The manager don't care to explain on this and even mentioned through the front desk staff 'if the water issue is not able to be sorted out just ask the customer to look for another hotel'. What a management staff. The front desk staff are very helpful and professional. They really need to see how to revamp the customer services at the management level. Their attitude will chase the customers away. I will not go back to this hostel.
Stayed 3 nights in Dec 2018

2/10 Terrible

Chandrasegaran

Disliked: Cleanliness, staff & service, property conditions & facilities
Worse place with worse management
Avoid this hotel in any cost pls ... place is near to green valley market that’s all... rooms are comfort Washroom - water is very slow, no hot water as the pump always breakdown. Water stagnant. I even been told to go another room to take shower. Thought it’s only happen once but I’ve returned to the hotel again in Dec with more family members after the management staff says all the problem will not reoccur again ... sad to say when retuned in Dec 2018 the issue still there and worse ... the manager can even say without seeing us to get out and find another hotel. Front desk employees are very nice and helpful. Stayed 4days and booked 4rooms. Washroom not cleaned, rooms not cleaned until we need to call them at evening after return. The worse one the management don’t care attitude as no manager wanted to come front and say or explain what happen. They just sit inside the room and ask the front desk to manage. Pity the team at front desk become sandwich in between. If the management does not look into this seriously, within few months the hotel will be a haunted place as no one will stay there. Definitely not recommended and will not return again to this hotel.
Stayed 2 nights in Oct 2018

10/10 Excellent

Fatin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
I like the room, very modern like design. New hotel. However when i brought my foods, I saw a lot of little ants crawling over. The breakfast is nice
Stayed 1 night in Dec 2018

10/10 Excellent

Meree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday at Hat Yai
The hotel was excellent and suitable for Muslim travelers. It comes with buffet breakfast and the food is halal. The room is completed with the Muslim prayer's direction and one of the first of hotels that has an additional ablution pipe in the bathroom. The staff are friendly and the manager is well experienced. The location is a about 10 minute slow walk to the Greenway night market and not far from other shopping areas like Asean night market . Highly recommended and will come back again.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall is okay but the water pressure at the toilet is too strong
Stayed 1 night in Dec 2018

8/10 Good

Faizal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel hence the room is in great condition. Location wise require 150meter walking to main road but at least hotel staff helpful in calling TUK TUK on behalf.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to travel , food and shopping Staff in hotel very nice
Stayed 5 nights in Dec 2018

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Ron, Malaysia

Liked: Cleanliness, staff & service, room comfort
New hotel. Renovation works still in progress during day time hence a bit noisy. Few basic equipments are not provided; i.e. hair dryer, iron and iron board, etc. Other than this, the rest are acceptable. Location is not too bad but not as convenient as you stay within the city centre like around Lee Garden Plaza.
Stayed 2 nights in Dec 2018

10/10 Excellent

MUHAMMAD ZAKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Great!
Stayed 1 night in Dec 2018

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected
Nice, clean and convenient.
Stayed 1 night in Oct 2018

10/10 Excellent

Jian Le

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for couple
Room have some ants , overall the room was very clean and comfortable to stay. Hotel staff provide good service and I satisfied with the breakfast provided,by the way I suggest hotel management to hire some tuk tuk or transport infront of the hotel to reach us to the main road.
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel bus quite far from main road (Greenway)
Nice hotel bus quite far from main road (Greenway) around 300 metres. Overall is nice hotel, valued price.
Stayed 1 night in Oct 2018

2/10 Terrible

Ken, Malaysia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

korapong, bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very new and comfort
Nice staff very new, clean and comfort bed. But hot water boiler not working
Stayed 1 night in Oct 2018

10/10 Excellent

Hajar, Penang, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel.. Nice place to stay.. Place exactly look like the picture.. But no iron
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Stayed 2 nights in Sep 2018

8/10 Good

CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best value hotel in the alley across the main road of happening green way night market and serve adequate buffet breakfast. What makes me uncomfortable was the extremely low water pressure of low quality shower set With inconsistent hot water or cold water all the way. The hotel staff did nothing even after feedback to them. The hotel is new and provide ample parking space. Overall this is the best value hotel around Hat Yai city center.
Stayed 1 night in Sep 2018