Dear Mr. Sanjay, Greetings from the land of Gateway To Gods! Thank you very much for choosing Yashail Hotel Haridwar and taking the time to share your experience with us. I wish to express my sincere gratitude for the wonderful feedback you have offered for the hotel, the team, and our services.We prioritize customer experience and satisfaction, and your review reaffirms the hard work we put in every day.Your feedback has been shared with the entire team of Yashail Hotel and they are elated to receive such positive feedback which will surely motivate them to do better.We value your patronage and look forward to welcoming you back at Yashail Hotel Haridwar.Warm Regards

Dear Mr. Umakant, Greetings from the land of Gateway To Gods! Thank you very much for choosing Yashail Hotel Haridwar and taking the time to share your experience with us. We do acknowledge the highlighted areas of concern and would like to apprise you that entire hotel partially will be going under renovations to further upgrade our product including rooms, banquets, our F&B outlets, spa , gym & pool.I would further urge you to do let the team know of the concerns faced while it occurs so that any mechanical defect can be repaired immediately to ensure the smooth stay ,however in this particular instance we did not find any complaints registered on same.You would indeed appreciate that keeping in mind the guest delight our front desk team was happy to upgrade your rooms to the next category as with a intention to ensure a wonderful stay experience.Having said so, we understand that we have not been able to meet your expectations and would like to extend our sincere apologies. We hope that you will give us another opportunity to serve you whenever your travel plans brings you back to the city. We value your patronage and look forward to welcoming you back at Yashail Hotel Haridwar.Warm Regards