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The room was fine..had some trouble with the key reader, had to try several times before it would work..bathroom door would not stay closed...only coffee offered in room, would have appreciated tea or hot chocolate, as not a coffee person..ty
Theresa
Stayed 1 night in Feb 2024
8/10 Good
Eric
Travelled with family
20 Feb 2024
Liked: Cleanliness, staff & service
Was a nice place but had a lot of trash around and markings all over the doors. Was a good night sleep anyway.
Everything in the room was dirty bathroom was filthy, carpet not vacuumed, towels dirty , checkin desk person rude . Parking lot full of potholes and cracks will never stay here again.
Brian
Stayed 2 nights in Dec 2023
6/10 Okay
Christopher
Travelled with family, Travelled with family and small children, Travelled with partner
30 Dec 2023
Liked: Staff & service
Disliked: Property conditions & facilities
The area is nice.
The check-in staff very cordial.. check in was easy.
The morning staff were very accommodating.
The beds were decent
The noise level was low.
The bads...
The bathroom had a hole in the tile.
The tub was dirty
Toilet was clean.. but heavily stained.
The carpet needed a good vacuuming along the edge.
Under the bed was not cleaned in quite a while. Found... a shriveled orange, old food, old paperwork from other guest dating back months, and a layer of dust.
However, all that said. Not a bad location. And the staff were quite great.
The room was dirty. The property was not as pictured it was very dirty and definitely needed some cleaning up. We didn’t feel safe. The door secondary lock was broken off. Bed linens were dirty. Would not recommend staying there. Although the management refunded money when told we were not staying.
Carrie
Stayed 2 nights in Nov 2023
6/10 Okay
Richard
30 Oct 2023
Richard
Stayed 3 nights in Oct 2023
6/10 Okay
Christina
Travelled with partner
23 Oct 2023
Liked: Staff & service
Disliked: Cleanliness
This property seemed to be under renovation. The staff were kind and professional. The bedding needed to be replaced. It had spots that were threadbare.The area was beautiful. GPS did not take us to the location. We had to continue on the road and turn towards the business district to find it.
Christina
Stayed 1 night in Oct 2023
6/10 Okay
Scott
Travelled with partner
22 Oct 2023
Liked: Staff & service
Disliked: Property conditions & facilities
Older hotel, clean, bed was comfy. The 2nd floor walkways were spongy and felt like they might fall through. The toilet had to be flushed repeatedly to get it to work.
The man who checked us in was very nice. The hotel was decent. I would stay there again. It was in walking distance to the the Main Street for shopping in Hardy. Right next door to Spring River Draft House & Grill which had good food.
A good breakfast, room was clean. The driveway outside needs to have more lights and a sign so you can see the driveway as you are crossing the bridge. It really looks like you can't turn left in front so you assume to go through the intersection, turn left to go to the motel but that doesn't work so you have to go to the top of the hill and come back,turn right to see the driveway.
Overall our stay was fine. We were just staying overnight while on a roadtrip. Our only complaint was that the wi-fi was not good. We were not able to work as the service was not good enough. It connected just fine, but not enough bandwidth for simple websites. Unfortunately we would not be able to stay here again because we do need to have wi-fi access to be able to work on our trips. Everything else was just as expected.
Hotel was dirty. They had sheets draped over the balcony rail in the lobby. Breakfast was a joke consisting of only sweets. The bathtub was disgusting. Room smelled like smoke even though it was supposed to be non smoking.
You are better off sleeping in your car! The rooms are horrible & disgusting! We had stayed there in the past and it was a little rough then but should have went back to the reviews. Rooms are in horrible shape they are dirty and disgusting! Sticky carpet, hard floors unswept, mold & mildew, rotting wood, walls cracked, toilet seat & toilet broken/gross.
Property was conveniently located. But, the maintenance on the building appeared to be poorly self done. At about 11 pm the lights for the exterior was turned off, making it dangerous to navigate the stairs.
Was not very clean especially the bathroom. Looked as if it had not been cleaned in months. Lighting on walk ways and stairs were extremely limited or no lighting all especially on the stairwells.
This was probably one of the worse hotels I have been in. Everything was dusty, dirty or dingy. The toilet was moldy, the drains in the showers were scary to look at. Clearly advertising a pool that hasn’t been open in years. Our key card’s constantly had to be rekeyed. The customer service by the lady who checked us in was lacking. The only reason we stayed was because we just drove 22 hours and every other hotel near by was booked due to the Labor Day Weekend. Would not recommend this hotel!
Probably the worse hotel I’ve ever stay in!
This hotel advertised an operating pool, upon arrival the pool was closed for what looks like years now. When I mentioned it as I checked in the woman working told me I could cancel the room, there was no remorse or even some sort of offer of compensation for the false advertising. I booked 2 rooms for our family vacation specifically for the pool.
The parking lot has so many potholes and a dumpster with garbage all around the dumpster. Our room key cards constantly needed to be rekeyed, the towels were dingy, old and rough. Thank god we brought our own towels! In one of the rooms you had to plunge the toilet every time you flushed, in the other room it was every other time! I will post pictures of the shower and drain. One room had 2 refrigerators and 1 microwave but only one refrigerator worked. The other room had 2 microwaves and one refrigerator but only one microwave worked. The only reason we didn’t leave was all the other hotels were full and we were 18 hours from home. The only good thing I can think to say is the beds were comfortable.
Driveway up has next to no concrete left. Not the cleanest. Tv had only a few local channels. However, the bed and pillows were very comfortable.
Tanya
Stayed 1 night in Aug 2023
6/10 Okay
Cathy
28 Aug 2023
Cathy
Stayed 1 night in Aug 2023
2/10 Terrible
Kellie
18 Aug 2023
Kellie
Stayed 1 night in Aug 2023
2/10 Terrible
Dara
Travelled with partner
18 Aug 2023
The office was closed when I arrived, they had a after hours phone outside and no one answered, I sat outside trying to call for over an hour last night. I was traveling and knew it was going to be late so this is why I choose this hotel is because it states they are open 24 hours. So I paid for a room and had to sleep in my vehicle. They could have at least called if they was going to leave because they can clearly see my room had been reserved
Check-in clerk was disinterested but okay. The room was disgusting but I didn’t really have anyplace else to go. By disgusting, one of the chairs looked like someone urinated on it. Coffee stain on the bathroom countertop. They had more rules than available breakfast. The lobby appeared to have been split into half breakfast area and then half storage and laundry hanging area. Guests are told they’re not allowed to sit in the lobby outside of breakfast hours. I’ve stayed at literally thousands of hotels/motels in over 20 years of life on the road. This hotel is among the top five worst stays. And the cost was almost $100 for a disgusting night’s stay