188 Le Quang Dao, Phu Do, Nam Tu Liem, Ha Noi, Hanoi
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
탑 호텔 이용 주시것을 감사드립니다. 다음번 들어오시면 우리 에게 연락 주십세요. 감사합니다.
8/10 Good
Verified traveller
27 Feb 2020
Verified traveller
Stayed 6 nights in Feb 2020
Response from TOP HOTEL SALES MANAGER on 11 Mar 2020
Dear valued guest,
Thank you very much for choosing Top Hotel during your stay in Hanoi. We are happy to know that you enjoyed our service and facilities. Thank you for sharing your point of view!
We look forward to welcoming you back!
Warm regards,
Top Hotel.
just sleeping. no good sute, no good bath, no good facilite, no good function, sute is terrible.
Verified traveller
Stayed 1 night in Oct 2019
Response from TOP HOTEL on 14 Nov 2019
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property. It would be such a pleasure to personally welcome you back to our new and improved hotel!
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property. It would be such a pleasure to personally welcome you back to our new and improved hotel!
8/10 Good
Verified traveller
21 Jun 2019
Verified traveller
Stayed 1 night in Jun 2019
Response from TOP HOTEL on 23 Jun 2019
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property. It would be such a pleasure to personally welcome you back to our new and improved hotel!
6/10 Okay
Verified traveller
26 May 2019
Liked: Staff & service
Disliked: Cleanliness
탑호텔 가성비는 좋아요
위치나 가성비는 좋습니다.
다소 청결도가 떨어지는 느낌입니다
조식은 그냥저냥 했습니다
Verified traveller
Stayed 2 nights in May 2019
Response from Top Hotel on 29 May 2019
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property. It would be such a pleasure to personally welcome you back to our new and improved hotel!
2/10 Terrible
Verified traveller
20 Mar 2019
Disliked: Staff & service, room comfort
자유여행자에겐 최악의 호텔
팩키지 여행사와 담합한 최악의 호텔. 자유여행자 절대 방문 금지. 여행사 통한 예약자에게만 편의 제공.
Verified traveller
Stayed 3 nights in Mar 2019
Response from TOP HOTEL on 22 Mar 2019
Dear customer,
We are sorry but we don't understand the problem you are talking about. Please tell us your problem
Our hotel does not offer travel services and not affiliated with travel company.
I would be grateful if you could attend to this matter as soon as possible.
2/10 Terrible
Verified traveller
18 Mar 2019
Disliked: Staff & service
자유여행자 최악의 호텔
팩키지 여행사와의 담합으로 개인 자유여행자 서비스 최악
Verified traveller
Stayed 3 nights in Mar 2019
Response from tophotel on 20 Mar 2019
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property. It would be such a pleasure to personally welcome you back to our new and improved hotel!
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property. It would be such a pleasure to personally welcome you back to our new and improved hotel!
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property. It would be such a pleasure to personally welcome you back to our new and improved hotel!
6/10 Okay
ERA
7 Dec 2018
Liked: Cleanliness, staff & service
Disliked: Room comfort
소음이 심합니다. 저녁시간 인근 카페의 노래 소리가 너무 높았습니다.
객실간 방음이 잘 안되서, 옆방에서의 말소리가 다 들리네요.
ERA
Stayed 4 nights in Dec 2018
Response from Top Hotel on 18 Feb 2019
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property. It would be such a pleasure to personally welcome you back to our new and improved hotel!
8/10 Good
Verified traveller
28 Nov 2018
fair price with pleasant amenities and nice staffs!
New hotel. It was clean but no hot water. No iron. No gym yet. Need more time to improve.
JIHO
Response from Top Hotel on 18 Feb 2019
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property. It would be such a pleasure to personally welcome you back to our new and improved hotel!